X

Home to the world's greatest Hostels

33,000 properties, 170 countries Over 3.5 million guest reviews 21 million bookings

Astor Queensway Reviews

45 Queensborough Terrace, Bayswater, London, England

Reviews & Ratings Explained

89%

Rating
4580 Total Reviews
  • 86%Value For Money
  • 91%Security
  • 92%Location
  • 96%Staff
  • 88%Atmosphere
  • 87%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:

80%

Stayed just for 1 night had a pleasant stay, staff were really nice and friendly. Thanks!! :)

Owner Comment (Hide)
Hi there, we are very glad you had a good stay with us. Thank you for taking the time to write a review! we hope you visit us again in the future for longer. Best wishes AQ team xxx

97%

I stayed at the Astor Queensway twice. Once at the very beginning of my European trip and since I had such a great experience I decided to stay there again at the very end of my trip. The facilities are a little older and I definitely stayed at some nicer hostels throughout Europe, but the staff at the Astor Queensway is one of the best you can find. They are all very friendly, welcoming, and helpful. I would absolutely recommend this hostel to any travelers looking for a place to stay in London

Owner Comment (Hide)
Thank you so much for your lovely words. We are very glad that our staff made a difference. We hope you choose us again if you are ever in London. Take care, Astor Queensway Team xx

100%

The atmosphere and staff are absolutely splendiferous!!! Good facilities and location, love it.

Owner Comment (Hide)
Thank you so much for such an amazing review. We are extremely happy to hear that you felt our good vibes and we hope you visit us again in the future. Lots of love, AQ family!!

94%

This hostel is located close to 2 Tube stations, and within walking distance of places like Hyde Park and some museums. The free breakfast was good (NUTELLA!).There was 1 toilet and 1 shower for the 1st floor, which was not ideal, at least there's a sink in the room. Most disappointing thing was being charged in CAD on my credit card, instead of GBP, which I wasn't even asked about, so I had to pay a glorious 3.5% mark up rate. Shouldn't I be asked first?

Owner Comment (Hide)
Hey thank you very much for taking the time to write a review, we hugely appreciate it! Firstly thanks for all the nice positive points. We are glad that you liked it and especially our location and breakfast! Thanks for the negative comments too though so we can look at these problems and try to find solutions for the future! All our staff always alert our guests about the currency choice that they need to make at the pinpad, we are really sorry you felt it slipped our attention. AQ team xxx

77%

Good Hostel in a very good location. My second time in London and I repeat that place. Staff is really friendly and helpful, especially Vanessa, so nice girl always with a smile! Common areas are good for meet people and the breakfast is ok ;) I recommend that place for young people!

  • 10th Oct 2015
  • Novice Nomad
  • Anonymous
  • Spain
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you very much for your recommendations! We are glad to hear that you really liked our staff and location. Vanessa is very thankful for your kind words. We hope you come back soon to party more in London. Lots of love, AQ team xxx

80%

I had a good experience with this hostel. It was clean, the staff was great. The wifi was generally good, it only really sucked at night time like right before you go to bed typically. The only really big downfall was the was no elevator/lift. We were on the 5th floor and me and my sister had to drag our big bags up and down those tiny stairways. I hate that all the hostels jack the price up major on the weekends, especially for the people that are obviously staying for longer.

Owner Comment (Hide)
Hi there, Thank you to take your time to leave us a review. We are very happy that you had a good experience here. We understand about the stairs but here at Astor we do like to preserve the old heritage of the building and wouldn't want to ruin it with the modern instrument of an elevator! I'm sad to hear that our staff did not offered help with your luggages this for sure is not our usual behaviour. We hope you choose us again in the future, Astor family xx

89%

you can improve his insfracture with elevator

  • 6th Oct 2015
  • Novice Nomad
  • Anonymous
  • Panama
  • Female, 25-30
  • (1 review)


97%

A good hostel near Kensington Gardens. Breakfast is not free, but only 1 pound. =)


89%

Repeat trip to same hostel and would happily stay here again. Great location. Good hostel even if staying on the top floor requires climbing a lot of stairs!


100%

I think especially Becky was very nice 😁

  • 1st Oct 2015
  • Novice Nomad
  • Anonymous
  • Austria
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hey there..... Thank you very much for such a lovely review! Becky is extreme pleased and loved the name drop! We hope to see you in the future, lots of love, Queensway Team xxx

97%

This hostel was a welcomed relief after a bad stay at another hostel my first night in London. It was in a fantastic location, had a good kitchen area and nice, tight-knit staff. They were good at keeping things clean. The floors were creaky and the outlets were only in one spot in the room, but everything else was great!


57%

It's an average place to stay. The room was not so clean. I expected there was more electrical outlets close to each bed, there was only an electrical extension with some plugs close to someone's bed. The bathroom is old and small. The room was surprisingly hot, maybe that could be good in the winter. Finally, if you are unlucky enough to get a room on the top floor, you have to climb six flights of stairs with your bags. The breakfast and staff were OK.

  • 30th Sep 2015
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 25-30
  • (1 review)


86%

Really cool hostel, in a great location. Only things id say are the bathrooms could use a decent scrub, staff try there best but the toilets are black inside and there is a musty smell. Also it's all stairs so heavy bags are hard to get up the 6 flights of stairs I had to walk up, would stay here again, staff are friendly and inviting


94%

Really nice location. Short walk to tube or bus stop and nice area to walk around in the park etc. Really friendly staff. Good kitchen facilities. Breakfast is really good and for only £1 that goes to charity! Would definitely stay here if We come back to London. Highly recommend this hostel.


83%

Good hostel. London is really expensive so this place is a good deal for your money. Nice location and clean facilities. It does feel a little impersonal but perhaps I wasn't mingling enough.


80%

Alright hostel, too expensive as any hostel in London is. Staff were nice, unfortunately there's zero atmosphere due to lack of a big common area, and usually it was just the staff (who also live there) hanging out. Clean, but very old. Location close to the tube and Hyde Park, which is very nice.


89%

Helpful & responsive staff. Hostel shows some wear, but staff obviously work hard to keep it clean. Ensuite bathroom was great for showering and dressing, hallway bathrooms great for when you need more privacy from roomates. Comfortable common room and kitchen. Basic breakfast - mostly carbs & sugar, so I wish there was meat and/cheese and fresh fruit. Of course, that said, you're only paying 1pound for it & it goes to charity, so, can't actually complain - it's fair! Great location by 2 trains!


83%

I have some mixed feelings about this hostel. Loved the coziness of the common area and the overall cleanliness of the place - it was nice to come back to after long day of walking. But the room #62 was extremely hot, the vents were noisy and useless in such heat. Also I wish there were more information points for guests - there were some activities that I accidentally witnessed in the kitchen but no signs telling you where and what time they are being held. Otherwise good hostel overall!

  • 23rd Sep 2015
  • Novice Nomad
  • Anonymous
  • Russia
  • Female, 25-30
  • (1 review)


94%

The location is excellent - a 2-3 minute walk to a tube station, and about 5-10 minutes to Paddington, London's main train station. If you're planning to take many day trips around England, this is the hostel to stay at. There's also lots of restaurants nearby, and good access to downtown London and nightlife. Staff was very friendly, especially Alyssa, who was nice enough to chat with this lone traveler! Facilities are clean, and it's convenient that sheets/pillows are already on the bed.


89%

Decent hostel. My one complaint would be for the shower curtain. When it makes the entire bathroom smell molded it's time for a new one. Other than that, it was in a couple minutes walking distance from the bus/metro. Last, the staff was super helpful.


(2680 results)


View all London Hostels

Please give us your feedback