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Astor Victoria Reviews

71 Belgrave Road, Victoria, London, England

Reviews & Ratings Explained

84%

Rating
8523 Total Reviews
  • 82%Value For Money
  • 86%Security
  • 91%Location
  • 90%Staff
  • 83%Atmosphere
  • 78%Cleanliness
  • 79%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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71%

The location was good when you needed to get to the train station which is why we chose it. Our biggest issue was the room we were in was extremely hot and humid to the point that you would wake up with your hair drenched with sweat and it actually was quite hard to sleep. There was a fan in the room but it didn't seem to help. The hallway and common spaces seemed to be a normal temperature so I'm not sure why our room was so different but it was definitely tough. Rooms were clean otherwise.


83%

Great location --- exceptional staff. very courteous and helpful


74%

good location and good for money to pay.


94%

Expensive, but not more than you would expect for a London hostel. About 20 minutes from the city centre, and very walkable - we walked everywhere with no public transportation. Also quite conveniently located near Victoria Station if you arrive by bus. Staff was friendly, helpful (free printing!) and included breakfast was awesome!

Owner Comment (Hide)
Hey! Thank you very much for the feedback, it's very appreciated. We are very glad you liked staying with us! Hoping to see you next time in London. Enjoy the rest of your travels, The Astor Victoria Team

91%

Really enjoyed my stay at Astor. Really friendly staff, great location - just walking distance from Victoria and many of Londons most famous landmarks. At night it was surprisingly quiet considering its such a large hostel and given the central location. Room was clean and spacious but no air conditioning and the shower was a little mouldy around the edges but for a short stay on the budget I would definitely recommend!


100%

The rooms were cramped but everything else was great. I had a good time.


83%

There is a 24h bus in front of the hostel Great location !


74%

Shower facilities were small.

  • 23rd Jul 2014
  • Novice Nomad
  • Anonymous
  • South Korea
  • Male, 18-24
  • (1 review)


66%

Its my first stay in the Hostel, The room is really small, just enough for the beds which are bunk beds. There is not even a chair where you can sit in the room. My bed was on the second level so I only slept there. It was also really HOT at night since the door was closed most of the time. the sinks in the showers were also really small for some reason. Location is good, staff was helpful and nothing got stolen during my stay! Internet worked!

  • 23rd Jul 2014
  • Novice Nomad
  • Anonymous
  • Russia
  • Male, 25-30
  • (1 review)


100%

Everything is very nice.

  • 21st Jul 2014
  • Novice Nomad
  • Anonymous
  • South Korea
  • Female, 18-24
  • (1 review)


89%

Everyone was very helpful and friendly. The location was perfect for accessing London's major sites.

  • 21st Jul 2014
  • Novice Nomad
  • Anonymous
  • Wales
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thanks for taking the time to review us, we appreciate it. We're glad you enjoyed your stay and would love to have you back next time your in London. All the best, the team @ Astor Victoria

100%

Amazing Team & Staff, definitely come back again !!

  • 20th Jul 2014
  • Novice Nomad
  • Anonymous
  • Turkey
  • Male, 25-30
  • (1 review)


83%

We stayed for a week and we enjoyed it! Breakfast was warm breads with a couple of spreads, the staff was friendly and the room (6person female dorm) was big enough and had all we needed. Since it is summer it was really hot in the rooms, hotter than it was outside. Great location near Victoria Station and on walking distance to the city centre.

  • 20th Jul 2014
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Couple, 18-24
  • (1 review)

Owner Comment (Hide)
Thanks for the review! We're glad you enjoyed your stay here! We would love to welcome you back whenever you're in London next. Sorry about the heat in the room, the historic buildings don't allow us to install central air. Hope you're enjoying the rest of your travels (: The team @ Astor Victoria

91%

매우 좋은 위치, 친절한 스텝, 밝은 분위기, 괜찮았던 조식 상당히 편하게 만족하며 머물렀다


83%

I found the corridors quite a bit small considering that it's close to Victoria and people who have to catch an early flight will stay there. I had an average sized suitcase and found it difficult to carry it to my room, let alone the space in the room was a bit limited. You have some metal framework underneath your bed and you can put a padlock on it, but other people can still see what you've put in there.


74%

The hard part was the stairs

  • 16th Jul 2014
  • Novice Nomad
  • Anonymous
  • Sweden
  • Male, 18-24
  • (1 review)


66%

The manager and staff have rather poor customer service skills. If you see me waiting to talk to you at the desk, acknowledge me and say "sorry. I'll be with you in a few mins". Don't keep me standing there forever while you chitchat. My questions only required a few seconds to answer yet I ended up waiting for at least 10 mins and there were two staff members working.

  • 16th Jul 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 25-30
  • (1 review)


89%

Really good location, close to Victoria Station which pretty much can get you everywhere. Staff are helpful. It's safe and clean, common area is cozy and chill. Very pleasant stay indeed in London!


97%

Great location, friendly staff and atmosphere. Only downside not enough power points in room but plenty downstairs which keeps it social


94%

I liked this hostel, quite quiet though which meant I got a good nights sleep. Very central to the places I needed to be. They gave me a hair dryer too and breakfast was lovely.


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