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Astor Victoria Reviews

71 Belgrave Road, Victoria, London, England

Reviews & Ratings Explained

85%

Rating
10148 Total Reviews
  • 82%Value For Money
  • 86%Security
  • 92%Location
  • 89%Staff
  • 84%Atmosphere
  • 79%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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77%

Stayed here a few times when in London. Great location close to pimlico and victoria stations. Good value for money but bathrooms are poor. Terrible water pressure, affordable and comfortable. Bathrooms need attention.

  • 9th Jul 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)


97%

Even though we spent just a night here, we thought the place was an excellent option for a time-killer, you can relax and chill meanwhile planning your day.

Owner Comment (Hide)
Hi there, Thank you for taking the time to leave a review. We have staff and guests all over the world that come stay with us! We like to make everyone feel welcome and take part in new and different experiences. We try hard to ensure everyone has the best possible time in London. We hope to see you again in the future, and hope you enjoyed your stay in the magical city of London Lots of love, Astor Victoria

100%

It was a great hostel for the price. Can't beat the location if you just want to see London

Owner Comment (Hide)
Hi there, Thank you for leaving a great review! We aim to give everyone the best experience when visiting London. Situated by two underground stations, rail, bus stations and major attractions. Free adaptors, locks, printing, a nextflix room, walking tour, lockers and much more. Two big kitchens to cook and store your food, with daily activities and events. We are thrilled you enjoyed your stay and look forward to seeing you again! Lots of Love, Astor Victoria

63%

Too many people staying in the same hostel but there isn't enough toilets/showers. Especially in the mornings all the showers are occuiped.

Owner Comment (Hide)
Hi there, We appreciate you taking the time to leave a review. We understand the hostel can get busy during peak season, but with various facilities and open spaces we hope everyone is comfortable. Every floor in both buildings has 2 showers and toilets for the guest’s convenience, and some rooms also have an en suite. We are always trying hard to make sure all guests have the best time possible. We hope you enjoyed your stay in the magical city of London. Big hugs, AV

86%

We had a very good stay at the hostel, everything was clean and the staff was very nice and helpfull. We even had a fan in our room wich was great with the warm weather.

  • 6th Jul 2015
  • Novice Nomad
  • Anonymous
  • Belgium
  • All Female Group, 18-24
  • (1 review)

Owner Comment (Hide)
Hey there, many thanks for your time spent to leave a review. We like to make everyone feel welcome and we work hard to ensure everyone has the best possible time in our hostel. We hope to see you again in the future, and hope you enjoyed your stay in the magical city of London Lots of love, Astor Victoria

100%

Super convenience location nearby city center, you can walk through the city and enjoy the local culture. Environment and staffs are super nice and helpful . All the rooms including bathroom and washroom are clear, all the staff work very hard to maintain those good value of hostel. Enjoy my day in London.

Owner Comment (Hide)
Hey there, than you so much for such a positive feedback! We're so delighted you've enjoyed your time with us, there's nothing better to hear. Our aim is to provide the best possible stay, in a nice environment with a good atmosphere. Hope to see you again in the magical London, always @ Astor Victoria Hostel. Lots of Love, The Astor Victoria Family!

77%

Good location, activities and atmosphere! Handy that the place offered breakfast, donating money to charity! Some recommendations are; Mirrors near the plugs in the female rooms, it was ridiculous to do our hair next to the door with no mirror and 6 other girls awaiting to do the same thing. Bathrooms didn't have plugs to do it in there either. It would be helpful if reception staff were more friendly, we felt that they felt we were inconviencing them with our questions to get to places.

Owner Comment (Hide)
Hey there, many thanks for your time spent to leave us a feedback. We're so happy you've enjoyed our location, activities and atmosphere! We always try try improve our standard basing on guest's feedback so thanks a lot! Hope to see you again in the lovely London, always @ Astor Victoria Hostel. Big Hug, The Astor Victoria Family!

94%

Very pleasant stay! Great location close to Victoria to those looking to take the gatwick express.

Owner Comment (Hide)
Hey there, thank you so much for taking the time to leave us a feedback. We're so happy you've found the location great, which is inside Westminster are and on a walkable distance from all the main attractions. Hope to see you again in the enchanting London, always @ Astor Victoria Hostel. Lots of Love, The Astor Victoria Family!

100%

After an issue with my return to France, I had to stay 2 more nights in London. I first stayed in a creepy hostel in the southeast, and a friend advised me the Astor Victoria, which I booked for my second night, and it was perfect! All the people I briefly met there seemed to be nice! Now I am back in France and I will keep this address for the next time. Cheers!

  • 6th Jul 2015
  • Novice Nomad
  • Anonymous
  • France
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
Hey there, many thanks for your time spent to leave us a feedback. We're so glad you've had such a memorable stay with us. Our aim is to guarantee a nice night sleep in a pleasant environment. Hope to see you again in the lovely London, always @ Astor Victoria Hostel! Lots of Love, The Astor Victoria Family!

86%

So close to all the major sites. Great breakfast, great staff. Showers are alright, but you get a shower so can't complain, right? Highly recommend this place.

Owner Comment (Hide)
Hey there, many thanks for your time spent to leave us a feedback. We're so happy you've enjoyed the location, which we find unbeatable inside Westminster council and on a walkable distance from the main attractions. Our staff is so thrilled to receive such a compliment and the breakfast is all for charity! Hope to see you in the lovely London, always @ Astor Victoria Hostel. Lots of Love, The Astor Victoria Family!

97%

Pretty EPIC hostel. Would certainly recommend it to others. My room was on the top floor and there are no lifts to the building, so just be aware that you may have to walk up 4 narrow flights of stairs. Also my room was incredibly hot day and night even with the window open and a big commercial fan in the room provided by the hostel. One morning one of the toilets was blocked. I told reception, and when I went back to use the bathroom it was all fixed and sorted. Overall very good

Owner Comment (Hide)
Hey there, many thanks for your time spent to leave us a feedback. We're so happy you've had a very good stay with us overall and you would recommend this place to other people. Our aim is to provide a good night sleep in a good environment with a stunning customer service. We always suggest to see reception for any issue that could happen. We're 24hrs available to help people out! Hope to see you again in the lovely London, always @ Astor Victoria Hostel. Lots of Love, The Astor Victoria!

83%

Room service came to clean my room and took my own personal towel. It would've been nice if I was compensated, but maybe be more careful with people's personal belongings.

Owner Comment (Hide)
Hi there, Thank you for taking the time to leave a review, we are sorry that your towel was taken by mistake, Since we rent out towels at reception and our cleaners always want to make sure they are cleaning the rooms mistakes do happen. Never hesitate to contact reception and would be happy to come up with a solution, we are open 24 hours a day. We hope you enjoyed your stay at Astor Victoria. We look forward to seeing you again in the future. Big hugs, Astor Victoria

100%

The best hostel I've been so far! They really thought about everything that you need as a hostel guest. Secured storage for your luggage under the bunkbeds and a free luggage room makes it save to leave your luggage at the hostel. Great location, nearby some of Londons greatest attractions. Liked the idea of the 1 pound Charity Breakfast, where all provids go to charity! Friendly staff that are happy to help you with all the questions you have. Enjoyed my stay here immensly!

  • 4th Jul 2015
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hey there, many thanks for your time spent to leave us a comment. We're so delighted you've had the best possible time with us!! Our aim is to provide a nice night sleep in a stunning environment. Hope to see you again in the future here, always @ Astor Victoria Hostel. Lots of Love, The Astor Victoria Family! x

86%

The staff is really the best at Astor Victoria, always there to help and always with a smile, being patient and actually caring about you. The hostel is very well located near a tube station and a bus stop if you don't like to walk. And if you do walk through the queen's path you're gonna see all the sights.

Owner Comment (Hide)
Hi there! We appreciate you taking the time to leave a review! We have to admit our location cant be beat! With two stations close to us, and a 24 hour bus stop outside the hostel that can get you right into the central of London at anytime! We are happy to hear you enjoyed your stay with us. We are always trying to ensure our guests have the best time possible. We hope to see you again in the future! Big hugs, Astor Victoria

91%

Amazingly well organized place, location is great for first time visitors, friendly and helpful staff, great value for your money, tried several hostels in London this definitely the best!

Owner Comment (Hide)
Hi there, Thank you for taking the time to leave a review. Our staff is constantly trying to ensure that all our guests are having the best possible time at the hostel. We are thrilled you enjoyed your stay with us and hope to see you again in the future. Lots of love, Astor Victoria

94%

Fantastic! Staff were amazing, and the hostel had planned activities for every day of the week. The communal areas (kitchen, cinema) were great for meeting people and everyone was really friendly. Rooms and all facilities were clean, and the breakfast was really good. The only downside was that our room had no air-conditioning (only one fan on the floor) and it was disgustingly hot in our room since we were in the basement and right next to the boiler room. 0/10 here, but 10/10 otherwise!


86%

I felt very comfortable and I enjoyed my stay. The staff was friendly and hospitable. The location is okay because is close to the Buckingham Palace and it's a 15 minute walk from Victoria Station. Also this hostel has a lot of activities for people to participate in. Too bad I had an early flight in the morning :-( they were celebrating Canada Day . What was interesting is that this hostel celebrates international holidays. :-)

  • 1st Jul 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hi there, Thank you for taking the time to leave a review. We have staff and guests all over the world that come stay with us! We like to make everyone feel welcome and take part in new and different experiences. We try hard to ensure everyone has the best possible time in London. We hope to see you again in the future, and hope you enjoyed your stay in the magical city of London Lots of love, Astor Victoria

60%

If you're looking for a cheap place to stay in central London, this will do. Friendly staff, quality cereals for breakfast (for 2 GBP). Severe lack of showers. No lift, narrow stairs, 4 floors.


63%

Our bed was broken and their was a poor attempt to fix it but obviously didn't work as the wooden slats kept falling off.

Owner Comment (Hide)
Hey there, many thanks for your time spent to leave us a feedback. We're so sorry you've experienced a bad night sleep due to the problem with the bed. We've already replaced the structure with a new one and appreciate you letting us know about the condition of the bed. We hope your next stay with us will be a more enjoyable experience. We are always trying to ensure our guest have the best time with us. We hope you enjoyed the magical city of London. Big hugs, Astor Victoria

100%

I was struggling to carry my luggage to my room, then a polite gentleman named Eric came out of nowhere and saved the day!

Owner Comment (Hide)
Hey there, many thanks for your time spent to leave us a feedback! We're more than happy that Eric saved your day helping you out to carry your luggage. You should know that all of our staff is 24hrs available to help guests out! hope to see you again in the lovely London, always @ Astor Victoria Hostel. Lots of Love, The Astor Victoria Family!

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