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Asylum Sydney Reviews

201-203 Brougham St, Kings Cross, Sydney, Australia

Reviews & Ratings Explained

81%

Rating
920 Total Reviews
  • 79%Value For Money
  • 80%Security
  • 89%Location
  • 92%Staff
  • 84%Atmosphere
  • 69%Cleanliness
  • 72%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

I had a good time staying at Asylum, the staff were super friendly and it has a really nice atmosphere, only have a couple of issues, the bathroom tap in the room I was in wouldn't turn off properly, there was a hole in the flyscreen on the window and I had trouble shutting the shower door. Other then those things, I had a really awesome time at the hostel.


57%

The staff are great however the hostel itself has really poor bedding, furniture, toilets and it's generally really dirty.

  • 19th Sep 2015
  • Novice Nomad
  • Anonymous
  • Iran
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Poor bedding, that's a new one but like all your comments untrue. The bathrooms are in perfect working order and toilets are cleaned AT LEAST 4 times a day. The furniture in our common room was a gift and are very comfortable genuine leather couches and very expensive. Naturally we clean more than just the bathrooms everyday from hoovering to dusting the paintwork cleaning under the beds and a hundred other items. Good reviews keeps our pride in Asylum real, Thank you

71%

A bit old and small but cozy enough. I like the first staff i met when i checked in, his name begins with 'H',sorry for forgetting. But he' s so nice, friendly and informative.


97%

If I'm ever in Sydney or cairns I'll definitely stay at asylum!

  • 17th Sep 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


57%

Ok so the management do their best, but unfortunately the people staying at this hostel have no respect and with so many long term stayers it's not likely to change.... Dirty and loud, if you want all day drinking sessions then it's the place for you! Wifi is terrible, kitchen not much better. Close to the station.

Owner Comment (Hide)
Thanks for staying and lovely to meet you. From talking with you I understand you didn't like Kings Cross so much, We love it tho, I hope you are happy in another area :) Some points to note from your comments.We have only a few long term guests and the day drinking is not often, noise and drinking are tolerated in moderation. the fault with the wifi has been fixed and our kitchen is more than fully equipped. At all times we are ensuring guests have a good time within the rules of Asylum.

86%

The Asylum Hostel was our first stop in Sydney & our Work and Trave Trip. The staff of the hostel is really friendly and helpful, so whenever we had a question or problem they would sort it out immediatly. The Atmosphere and people in the hostel were really nice, and we had some really nice evenings. The hostel was clean, and had all the tools to cook. If im ever visitin sydney again i will defenitly go to the Asylum again!

  • 9th Sep 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • All Male Group, 18-24
  • (1 review)


100%

Friendly and accommodating

  • 8th Sep 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Female, 31-40
  • (1 review)


86%

Super friendly staff. Loved the atmosphere. Would come back and stay again.

  • 7th Sep 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 18-24
  • (1 review)


51%

If you go to the Asylum, you -will find yourself in a great location to explore the city -will probably meet great people -will also be disgusted by the facilities(bathroom etc) and how messy/dirty everything is -will notice that the staff does not seem to care about anything at all -will see that too many things do not work properly for the fact that you have paid for it for everything to be perfect... (Internet, showers,...)

  • 24th Aug 2015
  • Novice Nomad
  • Anonymous
  • Austria
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi Claus,We are not sure why you didn't enjoy your stay with us but everything here works properly including the internet and showers!, The warm welcoming friendly staff and clean bathrooms are wriiten about in nearly every review we receive on a number of different booking engines and websites. Therefore we apologize for not meeting your expectations of a hostel but please try and enjoy the rest of your world trip. Thanks Team Asylum

86%

Don't think asylum should charge for the Wifi. Asylum should keep the party vibe going and even look to get someone to organise hostel events/nights out.

  • 8th Aug 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)


86%

I enjoyed the friendly feel from the staff. They were very welcoming. Anthony and the rest of the staff was extremely helpful in directing us around Sydney and making us feel at home. I would recommend this hostel to future guests.

  • 8th Aug 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


80%

Owner was lovely, very welcoming and happy to help. The bathrooms were clean (make sure you take your own soap!), rooms could be a little cleaner. Beds were comfy but noisy. Great bunch of people who were staying there. Location was perfect for us, 10 min walk into the city and right around the corner from Kings Cross bars and clubs. Would recommend this place if you are on a budget. All up, great weekend!


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