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Aussitel Backpackers Reviews

312 Harbour Drive, Coffs Harbour, Australia

Reviews & Ratings Explained


477 Total Reviews
  • 85%Value For Money
  • 86%Security
  • 79%Location
  • 84%Staff
  • 84%Atmosphere
  • 83%Cleanliness
  • 90%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Great for activities, though there was meant to be a bonfire on the beach while we were there, which didn't happen because the staff were drunk. The showers are excellent. The rooms are clean but feel a bit like prison. Staff weren't as nice as others we have experienced.


Would recommend this hostel to anyone. We arrived in the middle of the night off the greyhound to be picked up without even asking, which amazed us, and it was free! Really friendly staff who do a great job of getting everyone in the hostel involved with the activities. Always something going on in the day and night, you'll never be bored! Free equipment hire is a god send, take advantage of it!! When we had an issue with our room staff were understanding and moved us without hesitation


As soon as I walked in I was overpowered by the smell of shoes & feet. Everyone's wet, dirty, smelly shoes were left out in the hallway. The carpet in the room was wet. The other guests were extremely loud & were playing games all night with goon bags & getting extremely intoxicated. My pillow was literally falling apart & the linen had rips in it.


It was a very clean hostel, especially the bathrooms. The rooms were bigger than we expected (the 4 bed dorm) and it was great value. The staff were also really nice and gave a lot of information about the surrounding areas and activities available. The only negative was that we kept finding our room door had been left open each time the room had been entered by staff. Would definitely stay at an Aussitel Hostel again.

  • 29th Apr 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)


Small Roms but everything else was splendid. Really nice staff!


Great hostel,


Brilliant hostel, staff, atmosphere and free stuff

  • 14th Apr 2015
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 18-24
  • (1 review)


If Carlsberg did Hostels.......... Had a fantastic 3 days here. Staff are amazing and make sure your stay is great. The free hire of paddle boards. surf boards, kayaks is an awesome extra. Would highly recommend.


Real shame that the staff just wanted to party together. Hostel is nice and in a good location but staff taking over the outside area makes the social area uncomfortable.

Owner Comment (Hide)
We only have 3 members of staff. Most of the people you are referring to were customers, like you, joining in with our staff in the social area. At Aussitel we organise activities every day, one in the morning and one in the evening. This is to encourage everyone to join in, meet people and have some fun. However, we can't force you to join in. The night you stayed we organised a bonfire on the beach. This would have been the perfect opportunity for you to meet fellow travellers


Cool little hostel, great people there making it lots of fun. Only small pedistal fans in bedrooms though, so it got quite hot when sleeping. Hostel is pretty small overall, but good atmosphere. Don't expect a luxury stay though. mattresses were stained and dirty, and the room smelt pretty bad (mostly from the other ppl staying in the room). Just get really drunk and you won't care as much :p


Really clean and tidy! Sports equipment available free for use and nice atmosphere. Located nearby the beach and the shuttle from and to bus station is awesome! Couldn't ask for more, might be one of the best hostels I've ever stayed at.


Good hostel.mostly young people. Brilliant free WiFi.


Easily the best hostel I've stayed at in Australia! They have so much free stuff...wifi, surfboards, kayaks, canoes, paddle boards, snorkelling gear and fishing equipment!! The staff also run an activity every morning and evening which allows everyone to socialise and have fun and get the most out of the area and facilities! Close to the beach and town. The staff are awesome...really friendly and fun. Coffs Harbour is under rated and aussitel is a must do on the east coast!!


Free stuff was nice, good rooms with comfortable beds and lockers. The hostel runs plenty of activities and Nick is a great guy, some of the others weren't quite as cool or friendly, but still a great time there


There's not much to do in Coffs Harbour but this hostel make sure every possible activity is available with free hire for most of their equipment. The only bad (ish) thing was a very moody and catty member of staff although my stay was brightened by a lovely Liverpudlian member so thank you to you! Otherwise, recommended!


Average hostel some staff was helpful others not


Aussitel is the best hostel I stayed (1,5 years) It is my sixth time back on for sure not the last! The first time I've been there was planed to be one night ended up staying 3 month! Just using all their free stuff( surfboards, sups..) joining the activities and just hanging out there. The staff was always really friendly and helpful and it didn't take long to become close friends with them! The hostel has just been renovated recently, so everything looks clean and tidy.


So clean and friendly, and the Staff were amazing.


Nice hostel. Really big and organized. Tough to judge because there isn't much to do in coffs harbour and there is quiet time after 11. Staff were all nice but all answers were short and quick like it was a bit of a bother. All the free stuff you get is sweet though.


Aussitel made us feel so welcome from the moment we were picked up from the greyhound stop. This is only one of the great free facilities on off here at Aussitel. We made great use of all the free watersports activities! The staff definitely made our stay at aussitel especially Nick who led many of the activities. He made us feel right at home and not want to move on to our next destination! Thank you aussitel!

  • 10th Feb 2015
  • Novice Nomad
  • Anonymous
  • England
  • All Female Group, 18-24
  • (1 review)

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