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Austral Glacier Hostel Reviews

Galvarino 661, Puerto Natales, Chile

Reviews & Ratings Explained

87%Overall Rating

From 19 ratings
  • 85%Character
  • 84%Security
  • 82%Location
  • 96%Staff
  • 89%Atmosphere
  • 84%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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100%

Paola does a wonderful job of providing information about the town and area with great details. She is really a pleasure to talk with and super genuine! The hostel is on a fairly quiet side street and the beds are good. And there are friendly pets! Our only complaint is that the walls are a little thin so if you sleep light, there can be noise from others, but we´ve heard this complaint from folks in other hostels around here too.

  • Novice Nomad
  • 14 Mar 2012
  • Anonymous
  • USA
  • Female 31-40
  • (1 review)

Owner Comment (Show)
Hi, thanks for your opinion, is true all the constructions here in Patagonia are just "tin".....take care and was very nice to met you, bye.

93%

Very very friendly staff, amazing breakfast, all the help you need with your trek to Torres del Paine.

  • Novice Nomad
  • 12 Mar 2012
  • Anonymous
  • Hungary
  • Female 31-40
  • (1 review)

Owner Comment (Show)
Thank you, we are happy that you are happy with our service in the Hostel and in the Travel Agency, good luck!...bye.

80%

There are 2 dogs and a cat at the hostel- resulting in pet's hair everywhere. The common area is very nice though. It is very cold in the bathrooms and the kitchen as the walls are not isolated at all- in Patagonia.

  • Avid Traveller
  • 12 Mar 2012
  • Anonymous
  • Austria
  • Couple 25-30
  • (10 reviews)


100%

Paula and Karla are wonderfull.

  • Novice Nomad
  • 06 Mar 2012
  • Anonymous
  • Israel
  • Couple 31-40
  • (9 reviews)

Owner Comment (Show)
Hi, Thank you so much for your comments, we are very happy to read that, is motivating to continue doing our job, thanks again, good luck!

80%

nice, clean hostel - spartanic breakfirst as in all argentinian hostels...

  • Avid Traveller
  • 02 Mar 2012
  • Anonymous
  • Germany
  • Male 18-24
  • (14 reviews)


100%

Paula is an angel! The owner of the hostel does anything to make you feel at home, relax or help you around. The hostel has a nice B&B atmosphere and a big backyard for relaxing in the sun or an asado! Best place to get warmed up for your trek truh torres del paine or to relax after it!

  • Novice Nomad
  • 22 Feb 2012
  • Anonymous
  • Netherlands
  • Male 18-24
  • (5 reviews)


93%

The host was really friendly...it was quite a small hostel, so it was very nice in the evening to sit in the living room and talk to other guests. The living room was the nicest place in the hostel, because there was the oven. Our sleeping room was really chilly during the night, but they give you enough sheets.

  • Novice Nomad
  • 20 Feb 2012
  • Anonymous
  • Switzerland
  • Couple 25-30
  • (3 reviews)

Owner Comment (Show)
Thanks for your comments we try to do the best!...take care, bye...

93%

Paula is the best...very accomodating and very personal...takes time to make sure her guests are welcomed and is a complete sweet heart

  • Novice Nomad
  • 14 Feb 2012
  • Anonymous
  • USA
  • Male 18-24
  • (7 reviews)

Owner Comment (Show)
Thank you, I really appreciate your comments, take care and good luck, bye. Paula.

60%

stayed here for one night, room was very spacious but empty with two small beds with wheels. shower/bathroom facilities basic, kitchen quite small and breakfast very basic. we had a private room but were told that they do not give keys so security was a question. hostel also has a travel agency with the same name and admittedly Carla was extremely helpful. if you have any problem I would recommend to go to her, not so sure about the hostel though..

  • Novice Nomad
  • 29 Jan 2012
  • Anonymous
  • Greece
  • Female 25-30
  • (5 reviews)


73%

Dorm rooms were squished with not much space for bags because no bunk beds and can get cold at night, but Paula and Vincent were as helpful as you could ever ask, with all the info and recommendations you need, has a very homely feel about it.

  • Novice Nomad
  • 26 Jan 2012
  • Anonymous
  • Australia
  • Male 18-24
  • (6 reviews)


77%

Great quiet spot to prep for a trip to Torres del Paine. The facilities are so-so, but everything is kept impecably clean. Paula and Vincent were overwhelmingly helpful...they provided info about the park, tours, buses, the city of Puerto Natales, dinner spots, etc. Somewhat far from the center, but otherwise a great place to stay!

  • Novice Nomad
  • 24 Jan 2012
  • Anonymous
  • USA
  • Female 18-24
  • (6 reviews)

Owner Comment (Show)
Thanks for your comment!...we will wait for you and your mother in April!...see you soon.

97%

Very friendly and accomodating staff. Warm and welcoming place. Yummy breakfast with egg omlette, well maintained, clean bathrooms, cozy living room. Great, quiet place to stay.

  • Novice Nomad
  • 19 Jan 2012
  • Anonymous
  • USA
  • Couple 25-30
  • (2 reviews)

Owner Comment (Show)
thank you very much for your feedback, we are very glad to hear that you had a good time while you where in our hostel, good luck, bye.



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