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B&B Hanoi Hostel Reviews

16 Hang Thung Street, Hoan Kiem District, Hanoi, Vietnam

Reviews & Ratings Explained

93%

Rating
101 Total Reviews
  • 93%Value For Money
  • 94%Security
  • 95%Location
  • 98%Staff
  • 90%Atmosphere
  • 92%Cleanliness
  • 90%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Lovely hotel in the old quarter near many cafés, bars, shopping, and sightseeing. Staff are very friendly and helpful, and make the stay very pleasant. Very clean, comfortable and spacious rooms with TV and air conditioning. Free breakfast was great. Knowledgable travel agent on site for booking tours/transport who helped us book our Halong Bay cruise and tickets to the water puppet theatre. Can store your luggage for free while away on overnight tours-added bonus for sure. Definitely recommend.


86%

Very nice hotel with a kind and helpful staff. Rooms are big and clean but those on the street side are a bit noisy, ask for a room in the back if you're a light sleeper. It's very centrally located, near the Hoan Kiem lake and the old city where you can get delicious street food and refreshing bia hoi.

Owner Comment (Hide)
Dear Guest. Thank you for taking the time to leave us a great review on Hostelworld.com, and we also would like to thank you for choosing to stay with us. We are extremely happy to hear you enjoyed your stay at B&B Hanoi Hostel. We will make sure to pass along all the comments you made to our team. Once again, thanks so much and we look forward to welcome you back again as your second home in Vietnam. Best Regards! B&B Hanoi Hostel' Team

89%

Overall it was a great stay at B&B. The hostel located inside the Hanoi's Old Qurter so it is very easy to reach all the tourist spot by foot. But unfortunately, the bed is very hard. we stayed at the room with the city view and there were several molds at the room ceiling. Besides that, everything is great. They even helped us getting a ticket for the water puppet show after the theatre said to us that the ticket was sold out.

Owner Comment (Hide)
Dear Guest. Thank you so much for your great review about B&B Hanoi Hostel. We are very happy to hear that you enjoyed your stay with us and we would promise to keep good work to deserve well with your wonderful feedback. And, we do hope to welcome you back again as your second home in Vietnam. Your Sincerely! B&B Hanoi Hostel' Team

83%

The staff is just amazing! They have arranged our Halong bay tour (wich was great! Take legacy cruises offre 2d/1n) and our trainticket to Hue! Rooms are fine, have all you need. Wifi acces is great. Only little downpoint is the rockhard beds, but hey: you're not in there all day! All in all great place and staff: thank you very much! You are the best!

Owner Comment (Hide)
Dear Guest. Warmest greeting from B&B Hanoi Hostel. We would like to give our sincerely thanks for your nice review. And glad you enjoyed your stay with us. All of your feedback make our efforts so rewarding. We hope to welcome you again soon and thank you for taking the time to review us. Thanks & best regards, B&B Hanoi Hostel' Team

94%

No window in the room but it was nicely furnished. 2/3 of the beds were OK. Staff eager to help. Small breakfast but well,it's a cheap hostel.


94%

The Hostel was brilliant, well positioned, and the staff were excellent. No complaints there. The only small nit-picky things I could mention are the cleaning service should watch out a little with the bleach... I found spots on some black clothing. Plus, the computers really need to be updated with an antivirus that is fully functional.... I acquired a few of the computer diseases via their system. Other than that. Big thumbs up !!!

Owner Comment (Hide)
Dear Guests, Thank you so much for your valuable time to share such the great comment on for B & B Hanoi Hostel on the site of hostelworld.com We are happy to know that you had a great time & enjoyed your stay in Our Hostel. Beside that , i am so sorry to know that there are 2 things need to improve of the room service & the Antivirus which we already cover right a way, so i hope your next stay or an other Guests will enjoy more to choosing in B & B Hanoi Hostel.

100%

Upon arriving to B&B we were greeted by Tony, the hostel owner, he is FANTASTIC. Not only did we have a wonderful stay at B&B, Tony was very helpful and knowledgeable. He helped us booked a trip to Halong Bay. B&B has a great breakfast and the room as spacious, clean, and updated. The hostel is located close to most attractions in the Old Quarter. I can't say enough great things about Tony, a quality, honest, professional owner and friend! Highly recommend!

Owner Comment (Hide)
Dear Guests, Thank you so much for your excellent review on the site of hostelworl.com by your recently staying in Our Hostel. We are so happy to know that our hostel service are meeting of your expectation ! We will try Our best to maintain & hope the B & B Hanoi will be the best for the budget traveller stay in the next future. Please take good care & we do hope to chance to serve you in the close future. Best Warmest regards, B & B Hanoi Hostel We care your holiday.

89%

Great place. Jimmy is the man, he remembers everything about you, even after a rendezvous at ha long bay. Kind staff. Nice array of western, eastern breakfast items. Let me use the shower when I returned even though I wasn't going to say. Easy location to night market, lake, museums. Helpful with planning trip to everywhere. Never felt like they were ripping me off.

Owner Comment (Hide)
Dear Guests, Thank you so much for your taking time to share such the a great comment for B & B Hanoi Hostel on the site of hostelworld.com. We are delighted to know that you had a great time & enjoyed your staying in Our Hostel. We will be happy to share this comment to all of Our Team to keeping Our service to serve the next Guests. Once more time , Thank you so much again for all, we do hope to have a chance to serve you again in the close future. Best warm regards,

100%

Cannot rate this place high enough! Not only is the hotel/hostel amazing itself, the staff are so lovely and helpful. The sales manager could not have done more for my friend and I when we got ill, he took us to the pharmacy and even refunded some of our money when we had to cut our halong bay trip short. The hotel is very clean and central for everything in hanoi. The complimentary breakfast was delicious. Highly recommend!

Owner Comment (Hide)
Dear Guests, Thank you so much for your excelent comment on the site of hostelworld.com by your staying in Our Hostel. We are delighted to know that you had a great time & enjoyed your staying in Our Hostel. We will share this comment to all of Out Team and we promise to maintain of our Hostel service to serve the next Customer. One more time, thank you so much for all, we do hope to have a chance to serve you again in Our Hostel. Please take good care , Best warmest regards,

94%

The guy at reception, Tony, is a legend! One of the funniest, friendliest, and most helpful human beings I've ever met.

Owner Comment (Hide)
Dear Guests, Thank you so much for your excellent comment on the site of hostelworl.com for B & B Hanoi Hostel by your recently stayed in Our Hostel. One more time, thank you for your stay with us and we do hop to have a chance to service you in Our Hostel in the future. Best kindly regards, B & B Hanoi Hostel.

94%

Cannot say enough about the staff here. Overall a great experience at a great price.

  • 20th Feb 2014
  • Novice Nomad
  • Anonymous
  • USA
  • All Male Group, 18-24
  • (1 review)

Owner Comment (Hide)
Dear Guests, Thank you so much for your great comment on the site for B & B Hanoi by your recently stayed in Our Hostel. We do hope to have a chance to serve you again in the really close future, Best kindly regards, B & B Hanoi Hostel

97%

We stayed in the twin private ensuite room. The room was very big with a nice bathroom, only con is the hard bed. When we arrived we got the most warm welcome. The manager Tony and other staff were very friendly and are in my opinion an example for how it should be done. The service was excellent. We booked a nice trip to Halong Bay with the Carina cruise. If you are staying in Hanoi this is the hostel to stay in! Thanks again.

Owner Comment (Hide)
Dear Guests, Thank you so much for your excellent comment for B & B Hanoi Hostel on the site of hostelworld.com. We are so delighted to know that our hostel service are meeting your expectation ! we will try our best to taken care all of the Guests to ensure that every Guests will be enjoyed such you had. One more time , thank you so much again and we do hope to have a chance to serve you again in the future. Best kindly regards, B & B Hanoi Hostel

100%

Recomend this hotel to everyone. The staff was incredible, extremely helpful and welcoming. Fantastic breakfast and rooms! Thank you for everything!!

  • 18th Feb 2014
  • Novice Nomad
  • Anonymous
  • Sweden
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Dear Guests, Thank you so much for left such the excellent review on the site oh hostelworld.com by your recently stayed in Our Hostel . We are so happy to know that you had a great time & enjoyed our hostel service, we will try our best to maintain of our service and ensure all of Guests will enjoyed such you did. We hope to have a chance to service you again in the close future, Best kindly regards, B & B Hanoi Hostel

100%

We had a great stay here, Tony and the staff were incredible! So helpful and friendly, they helped plan our onward travels and gave sound advice on all our daily outings to museums and the other sights around Hanoi. The rooms were lovely, spacious and very well maintained, and the bathrooms spotless, we even ended up extending our stay. The location was perfect too, on the doorstep of the old quarter round the corner from Hoan Kiem Lake. We'll definitely be returning!


89%

Superb hotel, from the minute you approach the door the staff are smiling, friendly and ready to assist. Lovely room, good wifi, nice breakfasts. Ideal all around.

Owner Comment (Hide)
Dear Guests, warmest greeting from B & B Hanoi Hostel, Thank you so much for your great comment about our Hostel on this site, we are deighted to know that you had a great time and enjoyed your stay in Our Hostel. We do hope to have a chance to serve you again in the future. Best kindly regards, B & B Hanoi Hostel

97%

We really enjoyed our stay, the hotel was very nice and staff very friendly and helpful. They helped us book up your and train tickets which were very good.

Owner Comment (Hide)
Dear Guests, Thank you so much for your excellent comment on the site of hostel about Hostel by your recently stayed in Hanoi. We are delighted to know that you had a great time and enjoy our service. We will share this comment to all of our Team and promise the maintain of our service to hope that every Guests will have a great time such you did. We do hope to welcome you back one day in the future, Best regards, B & B Hanoi Hostel

100%

Tony is the man! Nicest and funniest staff member we have met over our whole month trip in vietnam! Along with all the other staff too of course! The hostel was great, and really helpful when we emailed for help when we were in sapa after our stay at Hanoi BB, they were happy to help us with travel advice. Would definatley recommend it!

  • 7th Feb 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Couple, 18-24
  • (1 review)

Owner Comment (Hide)
Dear Guests, Warmest greeting from B & B Hanoi Hostel, Thank you so much for your great excellent comment about our hostel on the this site, We are so happy to know that you had a great time and enjoy your stay with us , we will try our best to maintain of our hostel service and hope will be the best destination place for every Guests whom plan to have a great but cheap to stay in Hanoi. Thank you again and best kindly regards, B & B Hanoi Hostel

86%

B&B Hanoi is in a fantastic location in the Old Quarter and walking distance to all the shopping area, cafes and the lake. The hostel manager Tony was really good with restaurant recommendations, helpful tips and even personally took me on his scooter to a locksmiths when I accentally locked by keys in my bag.


100%

After reading very good reviews for the hostel, we decided to stay here for 2 nights; 2 nights turned into 3 nights, which turned into 4, this carried on until we stayed at the hostel for an entire week, we kept asking for more days! The staff are very friendly and co-operative and cater to all of your needs, not once during our stay did we here the word "no", they helped book us a trip to ha long bay, rent a motorcycle, let us store our luggage while we were away and did I mention free coffee?!

Owner Comment (Hide)
Dear Guests, Thank you so much for your excellent review on the site about B & B Hanoi Hostel , we are so happy to know that our service is meeting your expectation, we do try our best to maintain of our service to ensure ever Guests will have a great time and enjoy such as you did. One more time, thank you so much for you all , we hope to welcome you back and meet you again in the future. Best kindly regards, B & B Hanoi Hostel

100%

The best hostel experience ever! The staff are extremely attentive, helpful, and the place is lovely. Great location in the Old Quarter. They even let us check in at 5am after a train from Lao Cai, helped us book train and bus tickets and held our baggage while we waited. Highly recommended - thanks for everything!

Owner Comment (Hide)
Dear Guests, Thank you so much for your great comment on the site of hostelworl.com , we are so happy to know that our service are meeting your expectation , we do hope to have a chance to meet you again in the future. Please take good care and best regards, B & B Hanoi Hostel

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