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B&B Hanoi Hostel Reviews

16 Hang Thung Street, Hoan Kiem District, Hanoi, Vietnam

Reviews & Ratings Explained

93%

Rating
178 Total Reviews
  • 93%Value For Money
  • 94%Security
  • 96%Location
  • 99%Staff
  • 88%Atmosphere
  • 92%Cleanliness
  • 91%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

Vey good hostel if you want some peace If you are looking for pub crawls this is not the right place.

  • 21st Aug 2014
  • Novice Nomad
  • Anonymous
  • Poland
  • Mixed Group, 18-24
  • (1 review)


100%

An amazing hostel! Best one we have stayed at in Vietnam. The staff are so friendly and helpful, Tony and Emma in particular. Clean rooms and a filling breakfast. Awesome value! Stay here!

  • 19th Aug 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)


100%

Best place I stayed for the whole of my trip... the staff were never anything but helpful, polite and friendly, and just made everything easy for us.

  • 16th Aug 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


100%

The best staff, location, equipment. Nothing could be done better.


100%

Very good staf, want to help you with everything! Best hostel so far in Vietnam:). Nice rooms etc.

Owner Comment (Hide)
Dear Guests, I’m delighted to hear about your enjoyable stay at our hostel. We are certainly excited about our upcoming renovation and will continue to provide the best in hospitality to our guest in the future. I will share your wonderful feedback with my team as I’m sure they will be very encouraged by your compliment. Thank you for your great review so much and we look forward to seeing you again as soon as possible. Warmest regards, B&B Hanoi Hostel

94%

Really nice hostel- great facilities etc and the staff are incredible. Would definitely recommend!

Owner Comment (Hide)
Dear Guests, Thank you so much for your review. We are so happy when you enjoyed your stay with us. We are always pleasure to help you everything when you be in Hanoi with us by our enthusiasm heart. I am very happy to appreciate all your feedback and will share with our team. Once again, thank you for everything and we hope to have the pleasure of welcoming you back to B&B Hanoi Hostel in the not too distant future. Sincerely thanks, B&B Hanoi Hostel

91%

Personal super freundlich und gute Lage.


97%

Tony the sales advisor offers great tips on where to eat and what to do not just in Hanoi but in Vietnam too. Really nice guy and super friendly and funny, made the stay really good

Owner Comment (Hide)
Dear Guests, On the behalf of the Management 's respond , thank you so much for your valuable time to share such as the great comment on this site and special thank you for your choosing to stayed in our hostel. We are very happy to know that, our service is meeting your expectation ! We ensure to maintain our hostel' service and make sure all of the Guest will have a great time and enjoy to stay in our Hostel. Sincerely Thanks.

100%

We were really pleased with our stay in B&B Hanoi Hostel. Tony was incredibly helpful in sorting out our booking (which we had messed up!) and in helping us book tours etc. The location is great, the staff are lovely and the standard of the rooms is really high, it felt like a hotel.

Owner Comment (Hide)
Dear Guests, We are glad to hear that you were especially fond of our staffs & our accommodation.We do everything for our guest to hope all of you feel you are staying in your home. All of B&B Hanoi Hostel staff always try to bring all customers best services. Please take good care and happy future travels. Regards! B&B Hanoi Hostel

100%

My boyfriend and I loved it here! Not only is it well located, quiet, clean and comfortable but the staff are amazing! Mr. Tony and his team go above and beyond to make your stay amazing. We loved every minute of our stay- we definitely recommend staying here and we can't wait to come back. Thank you for making our stay so wonderful! This was the perfect place to start our Vietnam adventure!!!!!

Owner Comment (Hide)
Dear Guests, Thank you so much for your review. We are so happy when you enjoyed your stay with us. We are always pleasure to help you everything when you be in Hanoi with us by our enthusiasm heart. I am very happy to appreciate all your feedback and will share with our team. Sincerely thanks - B&B Hanoi Hostel Team.

100%

Staff are super friendly

Owner Comment (Hide)
Dear Guests, Thank you so much for your excellent comment on the site of hostelworld.com for B & B Hanoi Hostel by your recently stayed in Our Hostel. One more time, thank you for your stay with us and we do hope to have a chance to service you in Our Hostel in the future. Best kindly regards, B & B Hanoi Hostel.

100%

This is like a hotel, great place to stay. Great location, everything is within walking distance. The staff is beyond wonderful and accommodating! YOU MUST TRY THEIR BANANA PANCAKE FOR BREAKFAST! I didn't order it with chocolate but it is to die for!

Owner Comment (Hide)
Dear guest, I am very happy to hear that you enjoyed your stay in our hostel, Our team would like to send to you many thanks about your lovely feedback. We promise to keep hard working more and more in the future to increase the service and hope to have chance having your stay in your next journey in Vietnam or Hanoi. With all of our best regards - B&B Hanoi Hostel ' Team.

63%

Very over priced for what it is - the beds are incredibly hard (practically no mattress at all), wifi very slow, shower had no hot water - only good thing was the location and the breakfast.

Owner Comment (Hide)
Dear Hellen, Thank you for taking time for review in Our Hostel by your recently stay in Our Hostel. I am sorry to hear that Our Hostel is not meeting of your expectation . All of the thing you mentioned on site i have already checked it and fixed all , that is small problem such Our staff did not tell you clearly how to use the wifi connection ( we have a Router every floor ) but you just connected with the ground floor , and the bathroom was used by the cold water side . Best regards

97%

What can I say about this friendly and cozy hostel?!? Emma, Emily and the rest of the staff made our lives much easier during our staying in Hanoi!! Located in the backpackers district, this hostel has everything that you need. Clean and confy rooms, with AC, Hot Showers, clean bathrooms, Wi-Fi, Internet, good breakfast, location and an amazing staff that will help you with everything that you need! Highly recommended!!!


97%

The staff is probably the hotel's best asset. Not only they are friendly but they will try and help you solve any problem you have. The rooms we stayed in were big, comfortable and super clean. You can exchange money, hire tours, rent a bike... and is near everything you'll want to visit.

Owner Comment (Hide)
Dear Guests, On the behalf of the Management of B&B Hanoi Hostel . I would like to send to you million thanks for your support by staying and using our services. I'm delighted to hear about your enjoyable stay at our hostel! We are certainly excited about our upcoming renovation and will continue to provide the best in hospitality to our guest in the future. I will share your wonderful feedback with my team as I’m sure they will be very encouraged by your compliment. Thank you so much.

89%

This place was great. Tony the manager set us up on some great tours and told us about a spa. It was perfect for the short time we were there. Rooms were clean and laundry service and breakfast was a plus. The location is less than 5 min from the lake and night markets. Would definitely stay there again!

Owner Comment (Hide)
Dear Guests, Thank you so much for your excellent comment on the site of hostelworld.com for B & B Hanoi Hostel by your recently stayed in Our Hostel. One more time, thank you for your stay with us and we do hope to have a chance to service you in Our Hostel in the future. Best kindly regards, B & B Hanoi Hostel.

80%

Staff were really helpful, breakfast is great with fruits buffet, coffee, tea, juices and a dish of our choice, clean and good price/quality ratio.

Owner Comment (Hide)
Dear Guests. Warmest greeting from B & B Hanoi Hostel ! On the behalf of the Management of B&B Hanoi Hostel, thank you so much for your valuable time to share the great comment on the site of Hostelworld.com and special thank you for your choosing to stayed in our hostel. We are very happy to know that, our service is meeting your expectation ! We ensure to maintain our hostel' service and make sure all of the Guest will have a great time and enjoy to stay in our Hostel. Hope you are well.

86%

Very friendly and helpful staff. The location of the hostel is very central, we have been able to walk everywhere. The beds are quite hard and if the room is on the road end it is very noisy with all the beeping of the traffic, however we asked to change rooms because of the noise and they were very accommodating.

Owner Comment (Hide)
Dear Guest. Thank you so much for your great review about B&B Hanoi Hostel. We are very happy to hear that you enjoyed your stay with us and we would promise to keep good work to deserve well with your wonderful feedback. And, we do hope to welcome you back again as your second home in Vietnam. Your Sincerely! B&B Hanoi Hostel' Team.

100%

The staff were so amazingly helpful. Nothing was too much trouble. Would stay there again for sure

  • 26th Jun 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
Dear Guests, Please accept our warmest greeting to you and Thank you so much for your kindly review in Hostelworld.com and we also would like to thank you for choosing to stay with us. We are extremely happy to hear you enjoyed your stay at our hostel. We will make sure to pass along all the comments you made to our team. So if there is ever anything we can do to accommodate you in a future stay at our hostel, please don't hesitate to contact us. Sincerely Thanks!

97%

Lovely hostel! We booked for one night stayed for five. Staff are really helpful and friendly with lots of advice. Hostel does a great free breakfast and always has hot tea and coffee which is a nice touch, also loved the fresh towels every day. Booked a Ha Long Bay cruise with these guys as well which was really nice. Thanks Tony and staff for a great experience!

Owner Comment (Hide)
Dear Guests , Thank you for choosing to stay with us and sharing your experience at B & B Hanoi Hostel. We are glad that you enjoyed your overall stay with us. Your kindly feedback about our location, room, staff is greatly appreciated We are always interested in suggestions, feedback that would allow us to improve upon our service standards. And we would promise to keep good work to deserve well with your wonderful feedback. Best Warm Regards - B&B Hanoi Hostel.

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