B&B Hanoi Hostel Reviews
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Be careful with belongings. When I left my suitcase to be locked at the hotel during ha long bay tour I came back to find that both me and my friend's suitcases had been broken into and all of my money had been stolen. Unfortunate as staff were incredibly friendly and helpful throughout stay, but unsure who can be trusted as manager claimed only staff members had access to luggage. Otherwise would have been a great stay, just very slow wifi and hot showers not so great. Rooms are nice/ clean.
- Novice Nomad
- Female, 18-24
- (1 review)
Very friendly and helpful staff, following my girlfriend falling ill and being admitted to hospital they were all very caring and allowed me to extend my stay
Very friendly staff, we used their airport transfer. Great breakfast, and Location. Really enjoyed our stay!
Booked a great tour to Maichau at the tour desk. Breakfast is awesome at the hotel. Rooms are nice. They are incredibly accommodating staff, they let us check in extremely early and they let us use their showers a day after we checked out, since we were traveling on a night train!
Really friendly, helpful staff who were all interested in helping. The pancake at breakfast time was delicious!
amazing stay at this hostel. Rooms were good sized and air conditioning was fabulous. Hotel staff were so friendly and helpful. I would recommend this hostel with flying colors. One of the best hostels on our whole trip!
The staff was really motivated to be of help. It's avery nice place to stay if it's your first time in vietnam. The breakfast isreally good
Helpful and friendly staff. Great location too. Only thing is the air conditional keep dripping water to the floor.
Great place to stay and lovely staff. They organised an amazing trip to Halong bay for us also. Highly recommend this place.
Hotel was in good spot, just out of the loud busy area. Staff seem overly friendly, not sure if I like it or just think it's fake. I'll give them the benefit of the doubt. They advertise a 45 dollar Halong bay trip bit refuse to book it for you. And only sell a 90 dollar trip, which is pricey for backpackers, we booked it as they guarantee the trip would be great and no one on it would pay as little for it as us.......unfortunately the people on our boat paid 50 dollars and the trip sucked !!!!
Had ants in my bed but other than that, the place was a nice stay. Nice and helpful staff, though not really a place to meet other travelers. This had more of a hotel vibe.
The staff could not have been more helpful! When I was sick they made me ginger tea with honey and checked on me... They may try to sell you some expensive tours but it's the same everywhere. I would definitely recommend B&B Hanoi Hostel!
Great location. Emma and Tom are very helpful! Giving advice on where to go in the city. We booked our trip to Halong Bay with them and had an amazing time! They also helped us book our bus to Hue , it was nice to not have to worry about those things! The room was very nice and the breakfast great!
Lisa, Emma, Tom and all the staff were extremely friendly and welcoming. They learnt our names straight away which made us feel even more welcome. The staff went out of their way to make sure we knew what to do and where to go. They offered good advice on tours but also with helping us plan our own itinery of everything we wanted to do and see. I would absolutely recommend this hostel to anyone looking for somewhere nice to stay.
More of a hotel than a hostel. This is a good place for couples and families with clean rooms and a good location. Ms. Lisa and Ms. Emily made our stay, such hospitable people. I booked my trip to Halong Bay through them amd Lisa made awesome recommendations. I will definitely be back
The location was great. The people were very kind but a little overly interested.
Incredibly friendly and helpful staff, clean rooms, hot water, air conditioning, breakfast included. Delicious coffee and tea in lobby. Staff helped us book stuff which was great. Beds are hard but this is Asia.
Absolutely brilliant hotel the staff were so helpful & friendly advising us on trips for which we booked the sepa and halong bay one of the best holidays I have ever had. Thanks again from. Amanda & Charlotte
- Novice Nomad
- Female, 41+
- (1 review)
Arriving at 10am after a long flight from London, the staff here couldn't have been more helpful! They let us enjoy breakfast and swiftly got a room ready for us even though check in wasn't until 2pm. They were so helpful with advice on where to go, booking tours and taxi to the airport. The breakfast was swift and made to order and the hot showers were a really nice treat after a long journey. I would definitely recommend this hostel as the staff were just so incredibly friendly and polite!!
Amazing place to stay! The staff are so friendly and will go out of there way for you. Helped us book the Ha Long bay trip for a good price. Also breakfast is awesome.