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B&B Hanoi Hostel Reviews

16 Hang Thung Street, Hoan Kiem District, Hanoi, Vietnam

Reviews & Ratings Explained

93%

Rating
242 Total Reviews
  • 95%Value For Money
  • 94%Security
  • 96%Location
  • 97%Staff
  • 83%Atmosphere
  • 95%Cleanliness
  • 91%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

Great experience. Tony was a great travel agent, did trips to Sapa and Ha long bay. More expensive than other trips, but also very well taken care of. Facilities are like a hotel, which is great for relaxing but not so good for meeting people. Breakfast was tasty and they were very accommodating with upgrading rooms and allowing showers even when you've checked out. Highly recommend!


94%

The staff was so cool always interacting and trying to share stuff about Vietnam and Hanoi. They were super flexible with the booking as I decided to cancel 1 night booking since I wanted to go Ha Long Bay, the hotel accepted that without any extra charge and even upgraded us when we got back. breakfast was simple but nice. good place to stay!

  • 25th Mar 2015
  • Novice Nomad
  • Anonymous
  • India
  • Male, 18-24
  • (1 review)


91%

Very nice ho(s)tel with great staff. Nice big rooms with very clean facilities. Definitely worth a stay.

Owner Comment (Hide)
Thank you so much for taking time to share your opinion of your staying in Our Hostel , we are happy to hear that you had a great time and enjoying your staying in Our Hostel . We do hope to have a chance to serve you again in the next future . Best regards B & B Hanoi Hostel Team care

97%

very good location, nice and helpful staff and breakfast is also fine. would stay there again - can recommend it.

Owner Comment (Hide)
Dear Guests, Thank you so much for your great comment by your recent staying in Our Hostel , we will try our best to maintain of our standard service and share this to all of our Team care to taking good care all each single guest . Wish you all of the best and do hope to have a chance to serve you in the next future . B & B Hanoi Hostel

100%

Phenomenal staff, awesome location and great value for money. Ill definately stay here again!

  • 17th Mar 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 18-24
  • (1 review)


89%

Fantastic friendly staff. Provided me with a map and always welcoming when you enter the reception. Free tea, coffee and bananas. My room was lovely, one of the nicest I've stayed in, in Vietnam. I had petals on my bed- which I loved! Mini bar and plasma TV in room. Great breakfast cooked to order included in cost. $18 well spent and would definitely recommend!


100%

Tony, Emma and their team were the perfect hosts for our two nights at the B


91%

We had a great stay in B&B Hanoi Hostel. The room was big and clean. The bed was comfortable, the bathroom very clean with a hot shower. The only thing, that was partly annoying, was the instabile wifi-connection. Especially the staff was lovely. They were very friendly, helpful and always available. Thank you very much for the wonderful time!

  • 13th Feb 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Couple, 25-30
  • (1 review)


100%

We enjoyed our time at B&B Hostel. The best asset is their staff that did everything to make our stay rememberable, they even had a gift for my birthday! But the location is also excellent, rooms are clean and comfortable and we booked two great tours (halong bay and mai chau) with them. Highly recommended hostel in our opinion.


89%

They have the friendliest, most helpful staff that I have ever encountered. Location is great, just a few blocks from the lake. Room was clean and everything worked as expected. Downsides: Room had window to hallway with no covering so was always partially lit. (Sure staff would have resolved but I never thought to bring it up) Was occasionally bumped to sister hotel (nicer room, staff not quite as awesome) due to booking overlaps (was in and out of the city).


97%

This hostel is awesome! It's more like a hotel but for the price of a hostel. The rooms are very spacious and they clean it every day. The included breakfast is also very good and there's plenty of it. They also booked a great tour to Halong Bay for us. But what's outstanding is the staff, most friendly and helpful people we've experienced on our trip trough Asia! :)


97%

You can expect more than you require.

  • 20th Jan 2015
  • Novice Nomad
  • Anonymous
  • China
  • Male, 18-24
  • (1 review)


86%

Nice place to stay, friendly staff and pretty central. Room was comfortable and check out was easy.


100%

Highly recommend, staff are amazing and so helpful. Rooms are lovely and location is great! Book it!!!


100%

This little place was amazing! The staff went above and beyond to help you and make sure you were enjoying your stay. For the price you pay you get 5 star service. Thank you so much Tony and Emily. :)

  • 8th Jan 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Mixed Group, 18-24
  • (1 review)


94%

Special mention to the personnel. Although we did not book any of the offered tour packages (because of time constraints), they did go the extra mile helping us with information, tips and recommendations.


100%

I've stayed here for 3 nights. The place is very clean, breakfast is a la carte, location is excellent! Staff was very very friendly and helpful. I will definitely be back to Hanoi and will defined stay here again. Highly recommend!

  • 20th Dec 2014
  • Novice Nomad
  • Anonymous
  • Portugal
  • Male, 18-24
  • (1 review)


91%

Great and cosy hostel, with approachable staff.

  • 11th Dec 2014
  • Novice Nomad
  • Anonymous
  • Singapore
  • Female, 25-30
  • (1 review)


94%

Amazing little HOTEL, but definitely not a hostel! The staff are amazing, the best on our 3 month trip. Exceedingly helpful, even upgraded us and gave us 2 extra free brekkies even when we hadn't stayed the night. The tours we booked here were good but I think that is where they make their money because the service we had at the hotel was too good for $20 a night! Not somewhere really for meeting people but close enough to other places for all that... : )

Owner Comment (Hide)
Dear Guests,I’m delighted to hear about your enjoyable stay at our hostel. We are certainly excited about our upcoming renovation and will continue to provide the best in hospitality to our guest in the future. I will share your wonderful feedback with my team as I’m sure they will be very encouraged by your compliment. Once again, thank you for your great review so much and we look forward to seeing you again as soon as possible. Warmest regards, B&B Hanoi Hostel

100%

Lovely place. Clean and spacious rooms in a great location. Would recommend it to anyone.

Owner Comment (Hide)
Dear Guests, we would like to thank you for taking the time to leave us a great review, and we'd also like to thank you for choosing to stay with us during your time in Hanoi. We are glad to hear that you were especially fond of our staffs & our accommodation.We do everything for our guest to hope all of you feel you are staying in your home. All of B&B Hanoi Hostel staff always try to bring all customers best services. Sincerely Thanks.



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