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B&B Hope Reviews

Antonio Di Vincenzo 40, Bologna, Italy

Reviews & Ratings Explained

80%

Rating
162 Total Reviews
  • 81%Value For Money
  • 83%Security
  • 84%Location
  • 81%Staff
  • 73%Atmosphere
  • 85%Cleanliness
  • 75%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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71%

La stanza era carina e pulita e il personale accogliente. Peccato per il riscaldamento che non era ancora partito e, più grave, la doccia che non scaricava. Riguardo alla posizione non si trova in centro storico ma si raggiunge facilmente in dieci minuti. Se non ci fossero stati quei due inconvenienti l'ostello (qualità/prezzo) meriterebbe anche un 4/5 stelle

  • 25th Oct 2014
  • Novice Nomad
  • Anonymous
  • Italy
  • Couple, 25-30
  • (1 review)


86%

Pros: - close to train station (~10 min walk) - room and bathroom are clean and fairly spacious Cons: - walls thin, could easily hear neighbor - reception is not 24 hours, but we emailed him after booking pretty late (around 11:45pm) and he was able to accommodate us - mosquitos


71%

Bologna. Stayed one night that was enough


89%

Check in was difficult as the man had no idea what he was doing and had to call the owner. Everything else was great, clean spacious room and bathroom, good wifi and really close to the train station. The area was a bit sketchy at night, but there is a great pizza shop close by!


97%

We were delighted with our stay at Hope B & B. Great welcome, good advice and map as where to go, eat etc. Our en suite room was just right with really good touches. Good value, and home baked warm croissant , juice and coffee for extra euro was outstanding.

  • 30th Jun 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • Couple, 41+
  • (1 review)


40%

The staff member was a little pushy and made us both feel uncomfortable. We also didn't feel safe because the staff member was asking to hangout with us in our room after we said no both times.

Owner Comment (Hide)
Normally I personally receive clients and I rarely leave this delicate task to other staff members. The member of staff in question has denied the client's accusations.Faced with two completely different versions of what happened, what should I do? As manager of the B & B I am obligated to give the benefit of the doubt to the client, but as a man I am in difficulty.  I decided to fire the staff member in question, but it was a very painful decision. Manager B&BHope.



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