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B&S Eco Cube Shinsaibashi Reviews

9-4.2-Chome, Nishi Shinsaibashi, Osaka, Japan

Reviews & Ratings Explained


33 Total Reviews
  • 78%Value For Money
  • 80%Security
  • 98%Location
  • 60%Staff
  • 60%Atmosphere
  • 78%Cleanliness
  • 70%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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One bad thing is that they kick everybody out at 10 am. Staff are very rude and force you to get out. They even turn off the lights in the main entrance and you are not allowed to come back until 5pm. So you have to stay 7 hours outside even if it is raining!! Toilets are old and not very clean.


We'd read really bad reviews about capsule hotels but wanted to stay anyway for the experience. It turned out to be fine, there were no issues whatsoever. The staff don't really speak English so can't give directions etc, and it's not a warm or welcoming place to meet other travellers, but that's not really what it's about. It's a cool experience, but many hostels in Japan are actually capsule style so by the time we got to Osaka we'd already had the experience!


For those who want to stay more than one night I rally would not recomment this capsule hotel as you have to check out at 10am every day than lock your stuff in a locker (which you pay for) untill 5pm after which you can check in again. I think this is bad service quaility.


Booked here after reading lots of mixed reviews. You need to realise that this is a capsule hotel, NOT a traditional hostel. It is great if you just want a place to sleep and shower for a night or two; location is good and the sleep capsule arrangement is definitely something you should try while in Japan. If you are in Osaka for several days and want a place to meet other travellers, get advice on city attractions, and have more of a sense of community, find a hostel or guest house instead.

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