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BackHome Kuala Lumpur Reviews

30, Jalan Tun H.S. Lee, Kuala Lumpur, Malaysia

Reviews & Ratings Explained

93%Overall Rating

From 366 ratings
  • 93%Character
  • 93%Security
  • 92%Location
  • 95%Staff
  • 91%Atmosphere
  • 93%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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100%

Best hostel I stayed in during my trip. Nice staff, good beds, clean facilities, easy to meet people in the common areas!

  • Novice Nomad
  • 13 Jan 2013
  • Anonymous
  • Netherlands
  • Female, 25-30
  • (6 reviews)


77%

not bad did prefer the reggae down the road as rooms and aircon was muchb better. also had a pair of unsocial german weirdos in the room which made it awkward all and all not to bad

  • Novice Nomad
  • 13 Jan 2013
  • Anonymous
  • Australia
  • Male, 25-30
  • (6 reviews)


90%

Awesome place to stay, very clean and big with a cool outdoor part, has a cafe attached and has fast wifi but this is the only downside to the hostel that sometimes it can feel more like an internet cafe. Have stayed here twice now and will again, one of the cleanest hostels I have stayed in.

  • Avid Traveller
  • 13 Jan 2013
  • chrisbuchanan899228
  • Australia
  • Male, 18-24
  • (13 reviews)


93%

Very modern and well looked after hostel. The staff were very friendly and helpful; even arranging a taxi for us in the early morning before we even had to ask for it. The private double room we booked was clean and spacious too, including a private sink. We would definitely recommend the hostel!

  • Novice Nomad
  • 12 Jan 2013
  • Anonymous
  • Australia
  • Male, 25-30
  • (7 reviews)


100%

Very Nice. Stylish, Clean, staff are friendly and helpful.

  • Novice Nomad
  • 10 Jan 2013
  • Anonymous
  • Hong Kong
  • Male, 25-30
  • (2 reviews)


97%

I try to book this hostel every time I'm in KL and each time I'm impressed with the progressive changes that have been made. The staff are friendly and helpful while the design is sleek and functional.

  • Novice Nomad
  • 10 Jan 2013
  • Anonymous
  • USA
  • All Female Group, 25-30
  • (6 reviews)


90%

It is really big. So it is more a hotel atmosphere what I personally not prefer. However, everything else was pretty good.


97%

Thank you very much to the staff who were helpful and friendly.

  • Novice Nomad
  • 09 Jan 2013
  • Anonymous
  • Australia
  • Female, 31-40
  • (2 reviews)


63%

wifi is always broken and the room condition is extremely poor. The staff and the people are very very friendly, however 300 per night for a hostel is ABSOLUTELY not worth the experience in backhome.

  • Novice Nomad
  • 07 Jan 2013
  • Anonymous
  • China
  • Male, 25-30
  • (2 reviews)

Owner Comment (Show)
Hi, Thank you for review on Hostelworld. We're glad you like our customer service. We apologize for the poor wi-fi signal you encountered. In the next few weeks, we will be installing commercial-grade routers to ensure that you receive wi-fi in all areas. As for the smell of dampness in your room, we suspect that water is leaking from our neighbour's shop, and will look into it. However, we are confused with your note that we charge RM300 per night for our rooms. We only charge RM120 for our rooms. We apologize for the bad experience you had during your stay at Backhome and if given the chance, we hope to change your mind about us. We would like to offer you a free night stay in a Double Private Room. This can be redeemed whenever you decide to return to Kuala Lumpur. Please email us directly beforehand to book the free night. We hope you enjoy travels ahead.

97%

Great hostel. Modern design with big, solid beds and very clean. Could use a bit more comon space given the size but still a great place to stay.

  • Novice Nomad
  • 07 Jan 2013
  • Anonymous
  • Australia
  • Male, 25-30
  • (7 reviews)


100%

I could not have been more impressed with BackHome. Super clean, super comfy, and the staff was very helpful. This hostel is only a ten-minute walk from the Pavilion and the Petronas Towers. Thanks for the fantastic stay, BackHome!

  • Novice Nomad
  • 06 Jan 2013
  • jkeck3606
  • USA
  • Female, 18-24
  • (4 reviews)


100%

BackHome is a beautiful hostel in a great location in Kuala Lumpur. It is a very modern hostel with privacy bunk beds that don't shake, lots of personal storage, huge lockers, an air-conditioned TV room, powerful WiFi, fantastic staff, an attached cafe with delicious food, free breakfast, free maps, great showers with hot water, and a great atmosphere. I really enjoyed my stay at BackHome.

  • Novice Nomad
  • 05 Jan 2013
  • Anonymous
  • USA
  • Female, 31-40
  • (9 reviews)


87%

Very helpful staff! I got some really good advices.

  • Novice Nomad
  • 05 Jan 2013
  • Anonymous
  • Finland
  • Female, 18-24
  • (2 reviews)


97%

Easy to locate though the toilets could be cleaner :)

  • Novice Nomad
  • 05 Jan 2013
  • Anonymous
  • Singapore
  • Female, 25-30
  • (1 review)


70%

It was an ok place to stay but i think lacked a bit of atmosphere or vibe, could have been the jetlag and location is very quite.


83%

Me and my friend stayed in a double room/shared bathroom, so it was pretty good and safe. Our only problem s that we arrived pretty late so we couldn't rent towels cuz they were all gone, so this was a bit annoying, but the hostel itself is very nice and the staff is lovely and helpful.

  • Novice Nomad
  • 05 Jan 2013
  • Anonymous
  • Brazil
  • Female, 25-30
  • (4 reviews)


100%

the best hostel on our trip so far. it really feels like coming home :-)

  • Novice Nomad
  • 03 Jan 2013
  • Anonymous
  • Germany
  • Female, 25-30
  • (1 review)


100%

I stayed there two years ago and since then they still keep the exceptional quality.

  • Globetrotter
  • 03 Jan 2013
  • chicacheca
  • Czech Republic
  • Female, 25-30
  • (21 reviews)


93%

The hostel is very well designed and I've never had such a pleasant stay in a dorm room. I stayed in a four person dorm room and the bunk beds are designed so that you won't face anyone while you sleep and each person has their own privacy. There's also a small storage space next to each bed where you can charge your electronics and store things. The lockers are also really huge. It's a great place to meet people here too.

  • Novice Nomad
  • 02 Jan 2013
  • Anonymous
  • USA
  • Female, 18-24
  • (2 reviews)


100%

Really nice- an oasis of calm in a hot and hectic city. Also the architecture is really admirable.


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