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Backpackers Citihostel Reviews

61-62 Lower Gardiner Street, Dublin, Ireland

Reviews & Ratings Explained

48%

Rating
411 Total Reviews
  • 45%Value For Money
  • 52%Security
  • 73%Location
  • 54%Staff
  • 43%Atmosphere
  • 34%Cleanliness
  • 38%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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26%

The worst place/experience I have ever had. The walls looks like someone wiped their arse across it. Bathroom/room has never been cleaned. Mould, hair, dust, grim, scum, name it & it was there. The shower didn't work, no hot water. We left and found somewhere else to stay because we couldn't take it another minute, in fear of catching Ebola or similar. You would have a cleaner room sleeping under the bridge with pigeons. Pictures were fake,

  • 23rd May 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Mixed Group, 18-24
  • (1 review)


20%

Security is the worst, anyone can go up to the dorms without any type of identification. The dorm had a very foul odor every day and the restrooms and lockers where the worst I have ever seen. It looked like no one had cleaned them in months. And the staff was unhelpful and then to top it off there was an asian staff member who seemed to live in the basement and when he was at the reception, was extremely rude and asked for the people in the lobby to be quiet so he could sleep. And he did!

  • 17th May 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


29%

This hostel is in a catastrophic condition. When we arrived we had to check two room which were both not cleaned at all! Hairs in the bathroom and you could even see a head structure in the pillow of the person sleeping there before. So the beds weren't made an the whole hostel is really dirty. At the end the receptionist gave us some new sheets to somehow cover this disgusting unmade bed for the first night.Everything in there is dirty and in really bad condition. And this even in a double room

  • 14th May 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • All Female Group, 25-30
  • (1 review)


34%

Worst hostel I've ever stayed at. Girls need a key to go to the bathroom. Dirty toilets. And it feels like staff was spying on us. Fortunately breakfast is not included, I wonder how it would have looked like. I slept only once but was so happy to leave this place! DO NOT GO THERE


49%

Pros: Clean sheets ,friendly staff if you ask for support, great location, pay for what you get, cheapest hostel locally Cons: mice traps and pest control stickers, out of reach microwave


34%

The room we were given was in the basement, it was filthy, there was holes in the walls, the toilet was dirty, the sink was barely hanging on as was the toilet. It was noisy all through the night, our door barely locked properly leaving security in question. I would NOT recommend this hostel to anyone. Possibly the worst place I've ever stayed in.


43%

reception staff not very helpful. no organisation when we checked. was placed in 3 different in the first 10 mins of our stay. out of the 2 rooms we were in both were full off eastern European men that worked in Dublin and the dormitories smelt. after our first night we came home and my friends bed had been taken by someone else. we found out the next day that it was some that had wondered in of the street. the bathrooms in the back block of the hostel were dirty and broken.


49%

We first arrived at the hostel with a friend who wasn't staying the night, she was just waiting for us & the staff wouldn't let her stay very long, the bunk beds weren't comfortable at all, the top didn't have railing on the right side which was dangerous if the person rolled over they could fall out the window & when we got back to the hostel later one of the staff forced his way into the room to make sure we didn't have the person with us. I've stayed in a number of hostels & this is worst one


51%

only one toilet and two showers for everybody....


31%

The hostel already know that my room flooded at 2.30am - it was a very dingy room - they arranged for me to go to their sister hostel at 3am which was not ensuite -it was noisier being near the road with single glazing and had a board between my room and the kitchen so people talking in the kitchen at 3am didnt help - I had to get out of bed twice and tell the night porter and then tell the people directly to be quiet and move on- I had to walk up the street of Dublin in my pjamas -

  • 7th Feb 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 41+
  • (1 review)


54%

tidy clean and update shower facitites..as they were disgusting I contemplated getting my money back and going elsewhere and I would have done if I wasn't only staying for three nights. also i'm pretty certain the sheets had not been changed just made so they looked clean if so that is unacceptable. the staff were friendly but weren't very knowledgeable about certain areas. just needs a bit of care and attention and the place could be really successful as the layout and location are ideal

  • 22nd Jan 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 31-40
  • (1 review)


57%

Few things - unclean, rubbish left in our room with over flowing bin for 2 days. Toilet facilities are substandard, the showers are either freezing or boiling hot. The internet is shockingly slow and disconnects and unreliable the hostel is also filled with people who work in the city and live in the hostel, these guys are mostly good guys but are much older, and tend to keep to their own language speaking groups, not a 'hostel' experience.

  • 15th Jan 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Male, 18-24
  • (1 review)


51%

maybe some of the rooms inside are okay, but we were placed in a dorm that was essentially a back shed. The entire building smelt of stale beer and the beds were dirty. The bathrooms were awful and the shower didn't have a door. Couldn't get wifi from the room either. Yes it's cheap but there are much better places for the same price on the same street. We thought it was actually a bit funny but don't stay there if you are even the slightest bit fussy.


31%

It was very dirty, unprofessional, and I couldn't wait to leave.

  • 6th Dec 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)




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