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Backpackers Florence Central Reviews

Borgo Santa Croce,11, Florence, Italy

Reviews & Ratings Explained


286 Total Reviews
  • 85%Value For Money
  • 84%Security
  • 90%Location
  • 81%Staff
  • 81%Atmosphere
  • 85%Cleanliness
  • 81%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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We appreciated the free bottle of champagne,and the location was truly amazing as it's close to the duomo,the train station and all other main sites.however I feel that it is overpriced slightly,and the staff weren't very helpful as we never saw them except for check-in and checkout.


This was a last minute booking and I really wasn't sure what to expect. What a pleasant surprise! Our room was huge and richly appointed, and there was even a bottle of complimentary champagne waiting for us. The location is right by the river and it can get extremely noisy at night, but I'd still stay here again.


Our room was "broken" but we received excellent accommodation. We plan use hostelworld.com in future.

  • 20th Jun 2014
  • Novice Nomad
  • Anonymous
  • Slovakia
  • Male, 41+
  • (1 review)


The hostel was quite central and major sights where just in walking distance. At night the bar below the rooms was pretty noisy past midnight. As a welcoming gift we had a bottle of champagne in the room which was really cool. Unfortunately there were no fly screens in the rooms so we woke up with loads of mosquito bites!


it was the best hostel in firenze !!! the location , and staff and cleaniness was perfect. and our room was late like 15 min , just because of that that gave us a champagne :) they are so nice and helpfull :)

  • 5th Jun 2014
  • Novice Nomad
  • Anonymous
  • Turkey
  • Mixed Group, 18-24
  • (1 review)


Very nice place, great location right of Santa Croce. Not too many people staying, so it's not exactly a party hostel, but it's close to all of the sights in Florence. Understand that sometimes it's hard to get AC in Italian buildings, but wish there was a fan or something in the room. We had to leave the windows open at night and mosquitoes got in :/


Beutifull bedromm, usefull kitchen, good location and plus they give you a free bottle of champagne! Only thing the price on page was wrong and the guy of reception was not that friendly (girls were fine!), but still valuable!

Owner Comment (Hide)
dear guest, I'm sorry if you think so, but even if the price on the website was wrong, much less than it should be for that period, at your arrival we have not told us to pay the difference, we let the same price with which you have booked also for the other night ... and you wanted to stay in there longer we left at the same price (bass) and we have offered same kind of services as for those who book at the regular price thanks for all staff


The hostel provided free champagne which we didn't have time to drink. On the other hand, we had no hot water in the morning.

  • 30th Mar 2014
  • Novice Nomad
  • Anonymous
  • Turkey
  • Couple, 18-24
  • (1 review)

Owner Comment (Hide)
dear guest, for hot water, you have to open the tap and wait a while, until it is hot water ... (because at the start and cold but after gets hot) thanks for all staff


Very spacious, clean, comfortable bed and wi-fi works great. staff very friendly and available, we felt at home, I recommend to all

  • 19th Feb 2014
  • Novice Nomad
  • Anonymous
  • Ukraine
  • Female, 25-30
  • (1 review)

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