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Backpackers HQ Reviews

174 Victoria St, Kings Cross, Sydney, Australia

Reviews & Ratings Explained

77%

Rating
661 Total Reviews
  • 74%Value For Money
  • 84%Security
  • 83%Location
  • 79%Staff
  • 76%Atmosphere
  • 68%Cleanliness
  • 76%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

A good hostel , great staff , free breakfast and wifi . The atmosphere was good to but not for people hew like to party.


89%

lovely commom area, helpful and friendly staff, good location. there were alot of cockroaches, and the kitchen was a tad small.

  • 10th Apr 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 25-30
  • (1 review)


60%

Vi bodde först i 14-beds dorm, i rum 17 för att vara exakt, och det var såååå mycket kackerlackor i rummet! Vi hade i sängarna, väskorna, över golv och väggar! Det var så dåligt städat och gick knappt att bo där Morgonen efter pratade vi med personalen och bad om att antingen få checka ut eller få nytt rum, hon vi pratade med var väldigt otrevlig men tillslut fick vi ett annat rum som var (8 bes dorm) som var fräschare! Se upp med er mat i köket, springer gigantiska råttor där på natten!

  • 8th Apr 2015
  • Novice Nomad
  • Anonymous
  • Sweden
  • Female, 18-24
  • (1 review)


86%

Karolina the receptionist was so so helpful and friendly!! Generally really clean but the rooms and ensuites were a little dirty. Breakfast was great! Kitchen was overcrowded though.


63%

Liked it, but to be honest people stuck shoes in the doors so it would be easy to just get into any room. There is a massive cockroach problem. They are in the beds, lockers, kitchen etc. nice courtyard and good stuff, free breakfast an the wifi is good.


74%

Very nice atmosphere and guests! Facilities are fine but there are a lot of rules to follow... Staff is fine also...except for KAROLINA the receptionnist at night..she is the BEST! hope Ill see you around Australia!


80%

Nice hostel in the middle of Sydney, staff were friendly and helpful and the courtyard and kitchen are lovely. The rooms were big enough and sheets clean. The private bathroom was small and smelly. It also attracted a lot of insects. Really close to the trains, and all the sights though! Enjoyed the stay overall, but kings cross is not for the faint of heart


80%

The place is reasonably clean and very nice, also if It seems they are fighting a battle with some small insects, and I'm not sure if they are winning it. . They also have a nice area to eat, with a patio, but unfortunately it closes at 10 pm because it's close to some rooms. After that time there's basically no space to use your laptop, except a small tv/common room often occupied with other people partying.


86%

Very convenient place to stay

  • 20th Mar 2015
  • Novice Nomad
  • Anonymous
  • Spain
  • Male, 25-30
  • (1 review)


66%

Aside from Carolina?, the staff/owners are very weird... they threaten $50 fines constantly, using cameras to pick out certain ppl in the kitchen. very strict on guest as well! it didn't feel dirty but I saw several cockroaches and never saw my bathroom be cleaned. Kings Cross is the red light district and a bit of a walk from the centre, though the underground is very near. the atmosphere is mixed as many ppl are long term workers. Free breakfast was the best I've had so far though.


86%

4 bed dorms are big, plenty of space! Lockers in all doorms. Only negative is that the beds are very squeaky

  • 26th Feb 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 18-24
  • (1 review)


100%

Stayed in a lot of hostels, this one has everything you want from a hostel experience and they do it perfectly.


86%

A decent hostel. Highly recommended for backpackers looking for a proper Sydney experience. Bondi beach and the CBD are easily accessible from kings cross and the hostel is a near-perfect base for all sightseers and travellers who don't want to pay premium rates.


83%

Overall a good stay. Beds are comfortable though super squeaky, at least in my room, and some dorms have the added bonus of ensuite bathrooms. Facilities are good and security as well with two locked doors to get into the building at night and it's a generally clean place. My one complaint is that check out is way way way too early - before 10 am in a set up where you remove your sheets and bring them to the reception when you go so the bed is immediately ready for the next check in.


89%

Great place and very beautifull but mixed rooms can be a little messy and dirty depending on the guests there. Good experience

  • 5th Feb 2015
  • Novice Nomad
  • Anonymous
  • Chile
  • Female, 25-30
  • (1 review)


83%

The hostel was beautiful, inside and out. The Kitchen was well maintained, and the outdoor patio area was stunning. The Internet was slow, and frequently wouldn't work so you'd have to switch to a different network over and over. the people working there were nice, and helpful when it was needed. The location was convenient but wad very loud at night, which was not a problem for myself, but it is across the street from a very busy club. Overall I had a nice stay.


66%

Nice garden and clean kitchen, breakfast also pretty good for a hostel. Staff was very unfriendly though (one exception) which made me leave the hostel. Also strange prices for the rooms. When I arrived there I paid the online price, but when I wanted to extend my stay, the price for the room was suddenly $11 more and the staff was unwilling to give me a discount and also very unfriendly and didn't listen to what I was saying. Good facilities but wouldn't stay there again.


46%

This hostel is having a huge problem with roaches. They are everywhere and this is something that needs to be fixed because it is not nice at all. You r not allowed to bring friends, if you do, you will be fined with 50 $. The staff is mostly friendly. There is a older guy, he is a bit weird. He did not allow me to take a scale to my room for checking the weight. The atmosphere is alright but i had much better hostels in sydney. Would not recommend to stay here.


57%

14 bed door was so dirty, I could not even find a path to get to my own bed. managers seemed not ccare enough to do anything about this when i claimed about its cleanliness. i saw small cockroaches everywhere and i woke up in middle of night with sound of mice squeaking in walls. Outside looks pretty good in this hostel, but horribly dirty inside. I do NOT recommend this hostel. WORST one I ever staied in 17 mont of traveling around the world.


69%

We were a bit disappointed. We had another association with that hostel, because of all the good comments. It was definitely a nice hostel and well located, but there are a lot of things to improve. First of all there was no aircon, nowhere! The beds are very annoying, if you just turn around. The bathroom in our bedroom was nice, but the toiler lid was loose. It was clean, but not the cleanest. Anyway, it is a very beautiful hostel, but without aircon and new beds we wouldn't recommend it.


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