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Backpackers House Reviews

54G Nguyen Thien Thuat, Nha Trang, Vietnam

Reviews & Ratings Explained

73%Overall Rating

From 51 ratings
  • 73%Character
  • 70%Security
  • 91%Location
  • 62%Staff
  • 79%Atmosphere
  • 66%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
  • Show Translated Reviews In A Specific Language
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50%

Rude and unhelpful staff. Not 6 bed dorm 14 bed !! Restaurant attached appauling service, ridiculous wait for food, staff swore at us. Don't bother staying here complete waste of money

  • Novice Nomad
  • 19 May 2013
  • Anonymous
  • England
  • Female, 18-24
  • (2 reviews)


77%

Overall the stay was good however when we had left something in our room and went back for it every time someone came and left they never told us exactly who to follow what they were doing or how long it was going to take. There was at one point we were led into a back laundry room and then left there. Also the person at the front desk didn't know anything about the city and couldn't even tell us where the markets was we found it on our own, he only showed us where the foreigners tended to be.


47%

Just don't go there, unfriendly staff, bedbugs and no wifi. Lockers could be opened by anyone.

  • Novice Nomad
  • 07 May 2013
  • Anonymous
  • Netherlands
  • Female, 18-24
  • (7 reviews)


73%

Booked a triple room, got there an got told it was already booked and was put in a dorm for the same price, man on reception was also rude

  • Novice Nomad
  • 11 Apr 2013
  • Anonymous
  • England
  • Male, 18-24
  • (4 reviews)


90%

everything was very good except the staff (two women in the during the day) who were not that friendly.

  • Novice Nomad
  • 02 Apr 2013
  • Anonymous
  • Germany
  • Female, 25-30
  • (1 review)


60%

the door to the dorm would not lock. every time you had a shower the bathroom would flood. staff where not very friend. but if you want to party and dont care about the other stuff its a bed and soft to

  • Novice Nomad
  • 02 Apr 2013
  • Anonymous
  • New Zealand
  • Male, 18-24
  • (2 reviews)


50%

Avoid this place if possible. We had filthy bedbugs!!!

  • Novice Nomad
  • 31 Mar 2013
  • Anonymous
  • Germany
  • Mixed Group, 25-30
  • (2 reviews)


20%

Horrible and unprofessional. Arrived at 6am and was told my room would be available at noon went to beach for the day came back at 3pm and they had allowed he previous people to stay later in it so our room wasn't available until 6 pm!! Did not stay here.horrible unhelpful rude staff. Saw what the dorms looked like and they were filthy. We stayed at blue star they were great and only 10$ for a private next to beach!


70%

Definitely the place to meet a lot of cool, party people. The hostel itself is nothing special though.


83%

I enjoyed my stay here, it is a party hostel so don't expect to sleep much. The location is great, it is very close to all of the main bars to go out at and is 5 minutes from the beach if you need to recover from the night before.

  • Novice Nomad
  • 16 Mar 2013
  • Anonymous
  • England
  • Male, 18-24
  • (9 reviews)


83%

If you want to meet people go here. This place is huge. Dorms are oke a bit small. Compfy beds. Its just plain stupid that they have one bathroom for 14 people in the dorm.. not very smart. Breakfast is awesome. Three different options. Your close to the beach and all the bars. Nice staff, three computers and they provide tours. They have normale rooms too, it looked nice but you still share the bathroom.

  • Novice Nomad
  • 08 Mar 2013
  • Anonymous
  • Netherlands
  • Female, 18-24
  • (4 reviews)


77%

Excellent location, super close to the beach and the partying, couldn't be better, but the bar attached is always a good place to start the night. We met some great people in Nha Trang so it's definitely a good place for that. The staff at the hostel are pretty unfriendly but to be honest, I probably would be if I had to deal with everything they do. Bathroom (yes, just the one) in the 12 person dorm was not great and bath felt like it might collapse at any moment but it's good for the money.

  • Avid Traveller
  • 06 Mar 2013
  • Anonymous
  • England
  • Mixed Group, 18-24
  • (15 reviews)


77%

They say it's a 6 bed dorm but there are two rooms with doors that can only be reached by going through the 6 bed dorm so in reality it's a 14 bed dorm with only one bathroom. And the bathroom didn't work for 10 hours the first day. Also had my iPhone stolen while I was here, no surprise really as you can't lock your door anyone can come in and you have to charge your phone sometime. But the bar was good great atmosphere at the hostel, young crowd all having a great time.


70%

Be careful BedBucks!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Avid Traveller
  • 02 Mar 2013
  • Anonymous
  • Germany
  • Male, 31-40
  • (13 reviews)


80%

Good place to meet drinking buddies. It's where the backpackers stay. Pretty decent hostel, the breakfast is pretty good. I'd recommend it.

  • Novice Nomad
  • 27 Feb 2013
  • Anonymous
  • Canada
  • Male, 18-24
  • (6 reviews)


73%

Very noisy, was impossible to sleep at night due to music and constant partying/drunk people in staircase etc.


80%

This is an odd place...the staff are friendly until you ask for something. We booked the deluxe private room which was well worth the few extra dollars but the staff never cleaned our room or even changed the rubbish bin for the 4 days we stayed. Aside from this the hostel is in a great location and is a very relaxed place to stay. The included breakfast is good and the bar next door is a great place to meet people.

  • Novice Nomad
  • 22 Feb 2013
  • Anonymous
  • Australia
  • Female, 18-24
  • (6 reviews)

Owner Comment (Show)
Dear , Thank you for your comment but we only clean your room when you put the request on side the room , so that why the house keeping not enter your room for the whole that time . Kind regards Phil Huynhn- Hostel Manager

73%

Lots of good things like massive storage space for your stuff under the beds, decent bathrooms, a free drink on arrival and it’s location is good too. Lots of bars around. LOTS of backpackers stay here and it’s real easy to meet new friends. I’m giving it 4/5, docking it one for something that is really poor. That is the staff. Some of them are ok, but many have a terrible attitude. They’re short with you and are just generally grumpy. They refused a refund when some of the guys in our dorm were

  • Globetrotter
  • 18 Feb 2013
  • Anonymous
  • Ireland
  • Male, 18-24
  • (21 reviews)


73%

Great place to meet other travellers, had a bar and a restaurant and you get free drinks and deals for food. The staff were pretty grumpy and because of the close proximity to the bar, it was hard to sleep as the music was so loud and went on through the night but if you want a social scene and to meet others, this place was great.

  • Novice Nomad
  • 16 Feb 2013
  • Anonymous
  • England
  • Mixed Group, 25-30
  • (4 reviews)


73%

Good location, clean rooms. Bathrooms weren't great, and staff.were not at all friendly. Loud area, but not really too loud to sleep or anything.

  • Avid Traveller
  • 15 Feb 2013
  • Anonymous
  • England
  • Couple, 18-24
  • (20 reviews)


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