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Backpackers Nirvana Reviews

Nyali Beach, Mombasa, Kenya

Reviews & Ratings Explained

86%Overall Rating

From 12 ratings
  • 85%Character
  • 92%Security
  • 83%Location
  • 82%Staff
  • 85%Atmosphere
  • 87%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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97%

This was one of the best hostels I've staid at and the reason was that it really felt like a home away from home, not that much like a hostel. Athmosphere was very relaxed and laid back and all needed information was there when arriving to Mombasa for the first time. Leslie and the girls went out of they way to help with any issues or questions there were, thanks for an awesome stay, I'll definitely see you again!!

  • Novice Nomad
  • 19 May 2012
  • Anonymous
  • Finland
  • Female 25-30
  • (4 reviews)


97%

Had a wonderful stay at Backpackers Nirvana. A small hostel with a great feel to it. I felt more like I was staying with a family in their home than at a hostel. Lesley (owner) and her staff, Esther, Charity, Beatrice & Zac were fantastic. Very helpful. Nothing was too much trouble. Would definitely go back there if I return to Mombasa and recommend it highly to other travelers looking for a small, intimate and friendly place to stay. 5 big stars!

  • Novice Nomad
  • 08 May 2012
  • Anonymous
  • Australia
  • Male 41+
  • (3 reviews)


77%

I had a very good time at Backpackers Nirvana, felt at home and safe and the staff was helpful and friendly.

  • Novice Nomad
  • 09 Apr 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)

Owner Comment (Show)
Thankyou :-) Welcome back anytime!

43%

The owner Lesley is basically a patronising control freak - seeems to think everyone should be her friend.

  • Novice Nomad
  • 31 Mar 2012
  • Anonymous
  • England
  • Male 31-40
  • (1 review)

Owner Comment (Show)
I am only respnding to this review - due to its reasoning for being submitted - as in actuality does not describe Nirvana, the level of its services, or the service given from my staff; and is a personal reaction to me based on having recieved a warning with regards to comments and behaviour from you (by complaint). This has therefore encouraged me to make statement, that any anti social behaviour will NOT be tolerated in my home; particular to any form of racist, sexist or other degrading comments made to guests and/or staff.

97%

We spent 5 days there and we enjoyed every moment of it. The staff is amazing, friendly and very helpful! The atmosphere is relaxed and good place to meet bunch of travelers. We recommend this hostel to anyone and we will definitely go there in the future!


100%

So, i stayed at backpackers nirvana for 4 days and it is amazing, the rooms are clean, the stuff is friendly, and helpful. All in all the best hostel i have ever been. It was just amazing there. The perfekt place for relaxing at the beach!!

  • Novice Nomad
  • 27 Feb 2012
  • Anonymous
  • Austria
  • Male 18-24
  • (4 reviews)

Owner Comment (Show)
It was our pleasure having you stay - staff still ask about you :) Thank you so much for your comments!

93%

The hostel is kind of hard to find. You definatly have to ask someone or get a taxi or tuk-tuk. The atmosphere was nice, for breakfast you get for example toast or omlett with coffee or tea. That was really nice. I think there is only one bathroom, so if there stay more then 3 people it can be full. Although when I was staying there we had no problems to arrange us.

  • Novice Nomad
  • 09 Feb 2012
  • Anonymous
  • Germany
  • Female 18-24
  • (6 reviews)

Owner Comment (Show)
Asante for your review :) Yes, locating us is a problem at times. That is why I advise heavily on emails, hostelworld and facebook to take directions with you. If a guest calls us, I always send an sms with the information to give to local taxi's and other transportations. Once I am more recognised by them, it will get a lot easier - we are still in our beginnings... However, in the end you found us, and we were happy to have you stay :) Karibu any time in the future!

53%

the hostel didnt really live up to the great reviews. the owner was almost never there and while there was kind of fading in and out. forgot to provide bedsheets for the first night. wi-fi did not work. good location though and clean.

  • Novice Nomad
  • 27 Jan 2012
  • Anonymous
  • Sweden
  • Male 18-24
  • (1 review)

Owner Comment (Show)
I sincerely apologise for the inconvencies. Unfortunately the location of my house sometimes has trouble during rain with wifi access. There is a computer on-site it is available at any time to use for all guests. As sometimes I am not in location, and understand that guests are not always given certain information - just in response to your very relevant comments - Nirvana now has a "Guest Info" booklet with all information about in-house services, about me, trips, excursions and any other ensurances. Once again, my regrets and through guests giving me pointful feedback, I can only hope to better our services here at Nirvana. Thankyou

80%

No hot water for showering might be the only thing we do not quite like about this hostel. I mean, after 9 days safari with dirt everywhere. Very clean, laundry is cheap, staff is friendly, especially the safe guard in the night. Perfect location, 5 minutes walk to the Nyali International Hotel. Beach is free for us although we do not stay there. No annoying beach boys. We had great time there.

  • Novice Nomad
  • 22 Jan 2012
  • Anonymous
  • China
  • Mixed Group 25-30
  • (1 review)

Owner Comment (Show)
I'm sorry about the cold showers! :P Great to know after the safari you had a continued enjoyable time in Kenya! Karibu x

97%

Here one feels at home. Very helpful staff and good breakfast. Short way to beach and the terrace on the roof was very helpful for Scandinavians not accustomed to the heat of Mombasa

  • Novice Nomad
  • 08 Dec 2011
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


100%

This is by far one of the greatest if not the best hostel I have ever been. Everything, like wifi and breakfast and safety lockers are all included in the price, and the staff is amazing! And the fact that the owner of the hostel is there for you all the time and organizes things to do at nights and helps you out on anything is just so uncommon and I will definitely return! The place is awesome too, there is a lovely rooftop to hang out which most hostels can only dream about.

  • Novice Nomad
  • 03 Dec 2011
  • Anonymous
  • Finland
  • Mixed Group 18-24
  • (5 reviews)




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