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Backpackers Travellers Inn Reviews

60b, 2nd floor, Jalan Sultan, 50000, Kuala Lumpur, Malaysia

Reviews & Ratings Explained

67%Overall Rating

From 45 ratings
  • 63%Character
  • 65%Security
  • 84%Location
  • 70%Staff
  • 63%Atmosphere
  • 57%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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60%

the staff didn't know that i have already book for a room. Fortunately I printed the booking confirmation e-mail so I only need to pay the rest. the trash bins were full until the next morning. easy to find, right beside swiss inn hotel, near Pudu Sentral, LRT station, Petaling st. very cheap!

  • Novice Nomad
  • 17 May 2012
  • Anonymous
  • Indonesia
  • Female 18-24
  • (1 review)


57%

Okish but staff is useless

  • Globetrotter
  • 14 May 2012
  • Anonymous
  • France
  • Couple 25-30
  • (25 reviews)


77%

I stay here too many time

  • Novice Nomad
  • 02 May 2012
  • Anonymous
  • Russia
  • Male 31-40
  • (1 review)


63%

Well it's still OK to stay for few nights and based on its name; backpacker, I think it's quite okay to stay here. I just hope the female room won't need to pass the mixed room. It was little bit upset to know I am passing someone from out of my room when I was going to take a bath. Overall, you get what you pay since I found the room rate is not expensive.

  • Novice Nomad
  • 20 Apr 2012
  • Anonymous
  • Indonesia
  • Female 18-24
  • (1 review)


73%

The facilities offered in this hostel is ok but i recommend not to book in this hostel better to go for any other hostel because they are not honest in refunds etc.I have paid for 7 days in advance but after 4 nights due to some emergeny i have to go back to my country so i asked them to give me refund for the 3 unavailed nights but they have not given me full amount and deducted lot of money and said take the rest from hostel world we will give only this......

  • Novice Nomad
  • 14 Apr 2012
  • Anonymous
  • Pakistan
  • Male 25-30
  • (9 reviews)

Owner Comment (Show)
Your 10% booking fee paid to Hostelworld is 'NON REFUNDABLE' but you insist we pay you back, you're only paying USD 3.70 per night so please read and understand the refund policy before you accuse us of being dishonest and by not paying you back the 10% booking fee for three nights of USD 1.11 is a lot of money deducted. You don't have to tell others what to do and it's very tarnishing to tell others not to come here, the refund policy is the same for other hostels.

83%

I liked the hostel is worth every penny, maybe they can just celan the rooms everyday.

  • Novice Nomad
  • 07 Apr 2012
  • Anonymous
  • Mexico
  • Male 25-30
  • (4 reviews)


63%

After being on the road for almost 18hrs all I wanted was to check in and go to bed. So I was disappointed to see my bed had no blanket. Apparently only sheet and pillow case was included. Which they should make clearer in their description as most backpackers do not carry around blankets! Rooftop bar was closed one evening, no explanation why. Posters said beer was $6 but they charged $8. Some staff friendly, some barely said hello. No noise policy didn't seem to apply to early morning staff.

Owner Comment (Show)
Blankets is available for free upon request due to high pilfering, bar was close one night due to the barman being unwell, beers from RM 6.00 to RM 8.00, No Noise policy stands, just inform our 24 hrs reception. Bottom line- speak up please, if you have a problem during your stay, speak to us instead of telling the whole world except us.

73%

I stayed there for the second time, again in the dorm room. Ok for the price, showers simple but clean, the rooms also. Helpful staff that really takes care that nobody comes in who isn't allowed there. No complains for that price. No relaxing common area though. Location is all right.

  • Avid Traveller
  • 05 Apr 2012
  • Anonymous
  • Germany
  • Female 31-40
  • (19 reviews)


67%

Was ok for the money, you get what you pay for.


70%

The place is reasonable clean and good enough for its room rates. If you think this place is "scruffy" you haven't been much around Asia on a low budget yet. And no, I haven't seen any rats. A bit crowded though and the common area isn't very inviting. The breakfast is not!!! included and the rooftop bar doesn't belong to the hostel. You can go there only during opening times and have to at least buy a drink. I haven't tried it so I can't say anything about it. The staff is helpful and friendly.

  • Avid Traveller
  • 21 Mar 2012
  • Anonymous
  • Germany
  • Female 31-40
  • (19 reviews)


53%

it really wasnt an overly pleasent hostel, really dirty saw rats. for $9 we werent expecting a lot but had to move after one night.

  • Novice Nomad
  • 13 Mar 2012
  • Anonymous
  • British Virgin Islands
  • Female 18-24
  • (1 review)


83%

We had a 4-bed room (1 double, 2 single beds) with fan, shared bath. It was simple but clean (no bugs, no ants, nothing). Good place if you stay in KL for 1 or 2 nights. Perfect location, walking distance to Puduraya Bus Station. Thanks again to Stevie who gave us incredible good information on how to travel to other places (he definitely knows everything about travelling in Malaysia)!

  • Novice Nomad
  • 05 Mar 2012
  • Anonymous
  • Germany
  • Mixed Group 25-30
  • (8 reviews)


47%

Bad experience! the place was dirty... the internet doesnt work.. and when it was working they guy from the reception kept turning it off because he was watching a soccer match and wanted us to stop using that! The staff was also really rude! the location was good.. is you have no problem to be inside chinatown! as expected it was disgusting and there was mice everywhere!


73%

Bien situé dans le quartier chinatown accueil agreable

  • Novice Nomad
  • 17 Feb 2012
  • Anonymous
  • France
  • Couple 41+
  • (1 review)


73%

Dirty and dirty cheap. Backpackers from hell and hardcore travellers dwell in the cage-like rooms and share the corridors with rats from the gutter of KL. I liked it. Next time I will pay few extra bucks for an AC room. After all not a bad place, for the rates they have there is not much room for complaining. My only advice to the managment: put a lid on the trash bin opposite the toilet, so the rats won\'t pay a visit every given night.


70%

Really good location in the heart of China town. Really cheap dorm rooms. Air con only turned on from 9pm onwards for 12 hours. Not such a big deal as was drinking on the chilled out rooftop bar every night. Strange to have the girls only dorm rooms behind the mixed dorm so access was by walking through the mixed dorm. For the cost a decent hostel with a chilled rooftop bar where it was easy to meet new friends


70%

Stayed in a 10 bed dorm and got exactly what we paid for. Cheapest beds we could find so you cant expect much. Shared shower was cold but again, you get what you pay for. Location is great in the heart of china town. The rooftop bar is also a bonus, good place to chill out with a nice view of the city skyline. Great street stalls just across the street for essential rice and chicken meals


73%

Niece, cheap place for backpackers.


43%

im shocked!! just no comment because i dont now where to start!!!

  • Novice Nomad
  • 23 Jan 2012
  • Anonymous
  • Switzerland
  • Couple 25-30
  • (1 review)


90%

Will happily stay here again when I return to KL. A few people have written about the 'scruffiness' of the place but it was actually a lot cleaner and tidier than I expected. Location is faultless and the staff were very helpful. I didn't use any of the services but it looked as if there were plenty on offer. I stayed in a 3 bed dorm and it was so cheap but it even had aircon. Give it a go!

  • Avid Traveller
  • 21 Jan 2012
  • Anonymous
  • England
  • Female 25-30
  • (17 reviews)


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