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Backpackers Travellers Inn Reviews

60b, 2nd floor, Jalan Sultan, 50000, Kuala Lumpur, Malaysia

Reviews & Ratings Explained


514 Total Reviews
  • 86%Value For Money
  • 63%Security
  • 89%Location
  • 70%Staff
  • 67%Atmosphere
  • 62%Cleanliness
  • 63%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Good location in Chinatown, unbeatable value for money : 12RM/ night for the dorm, clean and quiet, sleep so well here that I can't get off my bed in the morning ! Feel really safe. Lockers available. No kitchen, no fridge, no free breakfast, no coffee or tea... but you got hot water 24/7 so you can make yout own hot drinks or noodle if you wish. Aircon at night only, very cool and nice in the dorm, but daytime is quite hot. Aircon in the common room 24/7. Friendly staff. ALL GOOD !!


the bathroom is very dirty.


Recomendable, bien ubicado y con aire acondicionado por horas en todas las habitaciones, bar en la terraza, no se puede pedir más. Good locación, reasonable price, air acondicionated, Good choice,!!!


Good location and very cheap. Its an old building and relatively beat-up looking, but it's kept extremely clean. The dorm has air con from 9pm-9am but no fans. Mattresses are thin and they don't provide a top sheet or blanket (unless you ask). Free WiFi I and air con in the common room downstairs. Close to public transport. Bring a towel or buy one for 12 rm. The man at reception isn't terribly friendly nor is the woman.


Good budget place to sleep. I found it clean and quiet. There are lockers for a small fee. It is very low price, so does not include any extras. Basically you get a bed and sheet.


The manager is the only one entitled to make decisions. No other staff member is allowed to decide on anything which means that when he is away all running affairs come to a screeching halt. Apperently he does not trust anyone but himself. The light in my room was not working for 4 (four!!!!) days. I told the staff every day but appently nobody was capable of finding someone to fix this. On leaving I asked for a discount because the room was actually unfit for renting out. Nothing, unacceptabl

Owner Comment (Hide)
Wonderful description of me from someone whom I've never met. We've ask you to move room however you wanted to stay put. Attempts was made to fix it but it was beyond our capacity, our electrician promise to come but ended in the hospital. Bottom line, you wanted a FREE stay which was turn down. Why did you stayed in a room which is UNFIT for 4 days instead of moving to the next room ?


Bed bugs. Or something that bites. I saw little bugs crawling on the wall next to my bed. I wanted to say something but 1: the guy at the desk seems bothered all the time & I didn't think he'd care, 2) I gave them benefit of the doubt because they have signs printed out next at reception slandering another hostel about bed bug problems. I should have said something but I didn't feel comfortable doing so... says a lot about this place. Personally, it wasn't worth the $ saved. Now I'm all itchy

Owner Comment (Hide)
Your comment is as slandering, unverified with a assumption, jumping into conclusion that we don't care and scaring away further bookings as though the whole hostel is infested. We have a serious problem of TOUTS from other hostels nearby waiting at our door that will say and do anything including slandering to whisk away our potential guests including confirm reservation thus the sign.


Very dirty, and the staff mánager is unfriendly.to pay a little more in another guesthouse, but sleep well because there is no air conditioning

  • 6th Mar 2014
  • Novice Nomad
  • Anonymous
  • Italy
  • Male, 25-30
  • (1 review)


It is what is says on the tin. Made better by the nice reception staff.


Very cheap hostel and you get what you pay for so not surprised at the low quality. When we first arrived we had to stay one night in bunk beds because the owner over booked. I got the feeling it happens often. Very cheap amazing breakfast on the roof every morning. During one of the room switches one of the housekeepers stole 300 Ringgit from my passport case. The owner said he would look into it but never got back to me. Pretty disappointed. It's worth it to pay more and stay somewhere else.


Great location, for a quick over night stay before catching a bus 2 to 3 mins walk at Puduraya, for this its great. You get what you pay for!!! Do not expect much as your not paying much either.

  • 25th Jan 2014
  • Novice Nomad
  • Anonymous
  • British Virgin Islands
  • Male, 31-40
  • (1 review)


it's the most worth hostel in jalan sultan for it price and location, center of backpack area in kuala lumpur. i have booked here for 10 bed dormitory but when i arrived there, the receptionist said that the room is already full, so they move me to another room and have to pay 3 ringgit more for it. it still worth since i have 3 bed private room and still have another person to talk with. But the room doesnt have locker so i just put my belonging over the bed and not sure about the security.

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