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Backpacking Club Hostel Reviews

269/19 De Tham St., Pham Ngu Lao Ward, Dist 1, Ho, Ho Chi Minh, Vietnam

Reviews & Ratings Explained

67%

Rating
246 Total Reviews
  • 66%Value For Money
  • 68%Security
  • 85%Location
  • 57%Staff
  • 58%Atmosphere
  • 69%Cleanliness
  • 63%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

The hostel is nice and clean. its located in backpackers area, very easy to find tours and place for eat. Staff are nice and helpfull. They really did their best to make our stay in Vietnam as good as possible. I would definitely recommend this hostel to anyone visiting hcmc

  • 05 Jun 2013
  • Novice Nomad
  • Anonymous
  • Malaysia
  • Male, 25-30
  • (1 review)


100%

Stayed in five bed mix dorm. Beds were spacious and clean and so were bathroom and shower. Cleaning staff came every morning to empty bins and make beds. Free breakfast (nothing special but you can't go wrong with free!)

  • 20 Mar 2013
  • Novice Nomad
  • Anonymous
  • Japan
  • Male, 25-30
  • (1 review)


94%

Weak wifi signal sometimes, err to they benefit


69%

I was expecting to pay with credit card. The reception had the Visa logo. When I ask if I could pay with credit card the recpionist at the desk said you must pay cash up front. I then said I will go to another hostel, and can I please have my passport back. She refused to hand over my passport, and said that I must pay her four days of room rate which I had booked for. She would not hand over my passport until I paid up four days worth of booking.


26%

this is my worst ever experience,the staff is very unfriendly. And I booked a 5 bed female room,when I arrived they sent me to a 9 bed mixed room, when I asked to fix it, they ignored my request completely.


49%

The Lady who runs the place is just not able to manage it. Stayed there 2 nights and she had both times overbooked the room so we stayed with 11 in a 9 bed dorm. She seemed very stressed and was rude to a lot of people

Owner Comment (Hide)
Dear customers. we have chaos in the hotel by guests staying voluntarily convert non-consent of the owner of the hotel ... We can not control all the unwanted inconvenience caused by customers affecting other customers

60%

Hotel was OK but not that good. Can be lived for 2 days max. Breakfast will be given.

  • 26 Dec 2012
  • Novice Nomad
  • Anonymous
  • Pakistan
  • Male, 25-30
  • (1 review)


29%

The rooms are okay, but the owner is certainly not. During our stay there we encountered many difficulties, but the biggest one happened when we checked out. We were overcharged by 150 %, and when we were calmly trying to explain this (having all the receipts to prove it) the owner went ballistic. She ripped our receipt and started screaming false accusations at us. She got so aggressive we (as 3 young girls) got scared and went to get help. We didn't get our money back, though.DO NOT GO THERE!

  • 26 Dec 2012
  • Novice Nomad
  • Anonymous
  • Sweden
  • All Female Group, 18-24
  • (1 review)


34%

This place is not only disgusting but the owner is rude and aggressive. The toilets and showers are in the bedroom separated by only thin plastic. They all leak and smell. Hence when you step on a floor board in the room brown dirty water oozes out. When we said we would only stay for the one night the hostel owner went crazy. Screaming, throwing things, refusing us our passports. There was also another couple there who she had sold a fake trip to and was refusing a refund.A very bad experience


69%

Excellent location; good air-conditioning and shower, couldn't ask for more with this price; good value for money!!




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