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Balcony Hostel Patong Reviews

34/23 Prachanukroh rd., Patong, Kathu, Phuket, Thailand

Reviews & Ratings Explained

87%

Rating
200 Total Reviews
  • 88%Value For Money
  • 90%Security
  • 84%Location
  • 90%Staff
  • 82%Atmosphere
  • 91%Cleanliness
  • 82%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

The staff was very friendly and super helpful when it came down to planning the rest of our trip in Thailand. That was probably the highlight of our stay here. The rooms were clean and comfortable, and the location was pretty prime. Overall a great place to stay in Patong.

  • 10th Jan 2015
  • Novice Nomad
  • Anonymous
  • USA
  • All Female Group, 25-30
  • (1 review)


91%

Good Backpackers very friendly Thai owned Staff with good English. Helped us book our tour to phi phi island with good discounts and advice. Door rooms are good with working aircon and comfy beds, toilets could be more private with slated doors at the bottom didnt bother us though. Has a pool table and bar, food markets 200m away bungla road 10 minutes walk and 5 minutes to the main beach.


94%

Our flight to Phuket was delayed and the staff was so sweet to wait until 1am to check-in! They were also super helpful with giving us cheap and efficient ways to get to other cities (rather than pushing excursions and expensive bus tours). It's a pretty standard hostel, noisey but it's in Patong so everything is in a party area. We stayed in a 6 person dorm but only had one bathroom (no dorm bathrooms) but luckily this wasn't an issue for us.


80%

The wifi was a bit of an issue - the signal was not good on the 5th floor. Also, the bathroom doors in a mixed room are partially GLASS.

  • 4th Jan 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 25-30
  • (1 review)


91%

Super happy with this hostel, it's very clean and hospitable! Up to date facilities and a good atmosphere as well, in addition to a good location. I'd definitely come back.


86%

Great staff... Pity it's so far out. Great time still!


63%

mainly one member of staff,the rest was nice and polite,he worked the night shift,judges people just from the location your from,ridiculous really,worked the night shift


100%

Amazing hostel we are comeback for sure! Staff very friendly,helpful and always smile.24-hour front desk.Bed were comfortable and big lockers.AC and WIFI worked perfect.Room cleaned everyday. nice bathrooms in each room.Great food and Breakfast. close to everything ATM,MARKET,SHOPPING MALL, and easy walking distance to patong beach.I felt welcome and would recommend this place to everyone!

  • 10th Dec 2014
  • Novice Nomad
  • Anonymous
  • Thailand
  • Male, 25-30
  • (1 review)


89%

Very friendly staff. Highly recommended. Do ask them about their day programs to get fantastic discounts from the printed prices

  • 9th Dec 2014
  • Novice Nomad
  • Anonymous
  • India
  • Male, 18-24
  • (1 review)


49%

Don't stay at this hostel, rude staff and just terrible attitudes! Defiantly will not stay here again

Owner Comment (Hide)
this guy it not normal tourist because this guy drunk all day all night to stay at here. 1.he has intimidate our staff for money to pay for taxi fare. 2.he try to cheating a taxi fare with a local taxi. this guy he very polite and friendly person after he drunk he has big change.yes this is your holliday u can do everything u want but after u drunk u much respect another people too.

100%

Room was clean. Bed was firm but comfy (most beds in Thailand are gonna be harder than American beds but you're in another country to experience their way of life so stop ccomplaining) staff was awesome!!! I collect bottle caps and they gave me ones from the bar. Very nice people, next time im in patong definitely staying here again.


94%

Located walking distance to Patong Beach. Had good facilities, friendly staff and was all we could ask for for the one night we stayed. Would definitely stay here again :)


69%

Lacation not good, faraway from beach and pubstreet,haven't public room, so haven't atmosphere to meet new friends.

Owner Comment (Hide)
hi Nehao thank you for your comment.every one said our location not far away from the beach just 5 min walk but you think not same. we have nothing to talk about this because we still good lucky 2 of your roommate from philippin stay same day same room give me for a review next to this review.why it so big different.

94%

This trip was my second time in Phuket this year and in the same hostel and this time was more enjoyable having stayed again in Balcony Hostel! Super staff, friendly and helpful! Overall, it was a great weekend trip! Thank you Balcony Hostel for taking care of me!

Owner Comment (Hide)
THANK YOU SO MUCH .U SAVE MY LIFE AND MY BUSINESS HOPE TO SEE U AND YOUR FRIEND AGAIN ON FEBRUARY.

71%

It's a cool little hostel, not the biggest on Earth, and prepare to be walking up like 5-7 flights of stairs to your room. Don't know what else to say, it's definitely an okay place to chill out at.

Owner Comment (Hide)
thank you for this review.on our hostel we have 5 floor and no elevator every thing i talk it on property information on hostel world page and for some one not comfortable to stay on top floor u can choose to stay on second floor for doom 4 or on third floor but you need to pay 1.5 us more.

57%

There was a cockroach in one of the bathrooms. The light in the other bathroom had was broken. We were a group of 5 people and we booked one room of five beds, but they divided us in two rooms. They wouldn't make the effort to move us into a single room.

  • 27th Sep 2014
  • Novice Nomad
  • Anonymous
  • Ecuador
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
This a first time we have get a group of guest from this country.every one so exciting and happy to meet you but now we know you. 1.we have 1 housekeeper look after 4 bed room and daily clean 2.we have 2 light spot on bathroom. 3.you have booking for 1 night 5 pax for 6 share bed but not on request same room.we have full on that night 4.reception housekeeper waitress cooker we are all human save trip happiness big friend be long to you bye...............

100%

Great place, excellent service!


97%

Great hostel, friendly staff.

  • 24th Sep 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)


91%

Had a few nights stay here. I had some great nights/days. The staff were very helpful and provide clean rooms with a good atmosphere. Would stay here again :-)


100%

As good as the reviews say, people were absolutely lovely and relaxed vibe!

  • 10th Sep 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


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