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Balmers Herberge Reviews

Hauptstrasse 23-25, 3800 Interlaken, Interlaken, Switzerland

Reviews & Ratings Explained

83%

Rating
4259 Total Reviews
  • 84%Value For Money
  • 80%Security
  • 84%Location
  • 86%Staff
  • 86%Atmosphere
  • 82%Cleanliness
  • 82%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

We had an excellent stay at Balmers. The staff are super friendly and the atmosphere is fun and lively, while the rooms were clean and private. Excellent facilities and location, bus stop right in front serving both train stations. Would recommend Balmers to anyone staying in Interlaken or the Jungfrau region.

Owner Comment (Hide)
Thank you for such great review! Good to hear staff were friendly and fun - it's the best thing to be told as management! They rock!!

77%

Only stayed one night but it was a good spot. Located right next to a bar and a couple restaurants. The staff was very helpful and the people staying there were all really nice. Would recommend.

Owner Comment (Hide)
Thank you for the review, glad you found the restaurants and bar and that our staff was helpful! Hope you made some good friends whilst here :-)

49%

Balmers had everything going for it on appearance, with a very high rating on HostelWorld we thought that we would be staying in an excellent hostel. Unfortunately many of the facilities they advertise as having are not open during quiet times, something that you do not find out until you arrive. When we arrived a sign on the door said the reception is closed between 12-5, forcing you to pay for lockers if you don't want to wait for hours. No restaurant and the bar is only open on thurs,fri&sat.

Owner Comment (Hide)
Thank you for taking the time to review the hostel and we are sorry you were disappointed in your stay. In the shoulder seasons it's difficult to have all facilities available like the bar only on weekends. The restaurant is always only open in the summer months only. Down our street there are a bunch of pubs, bars and little eateries which still create a great atmosphere - We wish to welcome you in the busier days/months so you can have the full Balmers experience! :-)

97%

Loved this place! Such a great atmosphere and great staff. Very helpful when it came to where to go hiking and a great personalized map of what to do and see. We just fell in love with Interlaken and think Balmers added to that experience. We spent New Years eve there so I definitely can not comment on the noise since that night was an exception but the ear plugs were a great free addition. Would definitely recommend this place to anyone visiting Interlaken.

Owner Comment (Hide)
So good to hear you had such a great time and that you thought our staff was helpful and informative. Yes New Years was really an exception on the party scene (although we have parties down in the basement bar regularly) and also happy you appreciated the free ear plugs ;-) Thank you for taking the time to leave a great review and we look forward to welcoming you back again!!

77%

Great facilities, has the potential to be a really awesome hostel but the staff let it down. Everything seems like a hassle for them. They don't seem like they want to be there at all, which gives you a really negative first impression of Interlaken.


100%

The greatest hostel in the world!

Owner Comment (Hide)
muchas gracias!! Wishing you great travels this year!

100%

the best hostels with cheap price but providing the best additional service

  • 24th Dec 2015
  • Novice Nomad
  • Anonymous
  • Indonesia
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for taking the time to leave a review, so happy to hear you had a great time! Happy and safe travels!!

43%

This hostel was loud and uninviting. There are parties going on with 16 year old Swiss students who are getting completely wasted without regard for guests or neighbours. The rooms blocked out none of this noise. Beds were uncomfortable and unclean and didn't have powerpoints or shelves. I only got four hours of sleeps. Would not stay here again.


80%

We were there when hardly anyone else was.


80%

I had a great time staying at Balmers. Would love to have a girls dorm, lockers in the rooms and be able to check in earlier than 5pm as it was extremely cold when I arrived and I spent my entire stay and the week following with the flu :(


100%

Absolutely LOVE it! We ended up extending it because we loved it so much!

  • 6th Dec 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Mixed Group, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for the great review!! We hope to welcome you back soon!

74%

Sell yourselves more, your website and HostelWorld profile don't sell you as much as they could! Cheers for a wicked stay

Owner Comment (Hide)
Thank you for the review, if you are inetersted in elaborating please feel free to contact us on mail@balmers.com We hope to welcome you back!

89%

Helpful staff. I visited when it had already snowed in, so lautenbrunnen etc were a bit of a disappointment. The hostel ia great. Fully equipped kitchen.


97%

Good hostel! The room was comfortable and clean. Rooms were a bit cold but it's winter in the alps so that's to be expected.

Owner Comment (Hide)
Thank you for the review, we are happy to hear you enjoyed your stay! We will certainly look into the heating in the room you stayed in as we have central heating and it definately should not be cold :-O Safe travels!!

91%

Location a little bit off but you can easily hop in a bus because the public transportation is free once you get a card from the reception. There's games room too! And an underground club. Kitchen is great as well. Overall, a wonderful stay at the Balmers!

Owner Comment (Hide)
We appreciate you taking the time to give an informative review! Glad to hear your stay was a memorable one!

83%

Stupid rule of kitchen closing at 10 am

Owner Comment (Hide)
Thank you for taking the time to review us. Do you mean the complimentary breakfast being over at 10am? The guest kitchen is open all day until 22 pm as our staff need to clean it up afterwords . Would like to hear your feed back, please mail us directly

94%

Beautiful place. Very well designed and maintained. A bit far from the train stations but manageable. Their breakfast spread is the best i have seen in Europe! Though they didn't have individual lockers in room, it still didn't feel very unsafe here (maybe cause its Switzerland).


83%

Really nice hostel, great breakfast and close to town.

Owner Comment (Hide)
Thank you for taking the time to review the hostel, we are happy to hear you had a nice stay! Wishing you safe travels!

89%

Definitely the best hostel in town. It is the low season so they seemed a bit understaffed at times but reasonably so given the large hostel. Dean from reception is awesome. He spent hours giving me advice on all travel related things and was always willing to go one step beyond to make sure I was all set with my plans. The rest of the staff were friendly as well. Definitely would stay here again.

Owner Comment (Hide)
Dean will get a special pat on the back...:-) Our staff is what makes Balmers so special! We hope to welcome you back in the future?

83%

Had a great stay at Balmers Interlaken. We had a corner room facing a main street, so it was very noisy at night when the windows were open (as they had to be with no air-conditioning) and the internet didn't work in our room. But the staff were great & really helpful, and it's a perfect fun hostel to meet other travellers - really cool hang out vibes. Price seemed steep for what it was, but then again, Switzerland in general shocked us with prices.

  • 23rd Oct 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thanks for the review, we will check the internet again as it should be available at high speed through out the buildings! Happy the staff looked after you!

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