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Baluarte Citadino Stay Cool Hostel Reviews

Rua Castilho 1, First floor on the right, Lisbon, Portugal

Reviews & Ratings Explained


247 Total Reviews
  • 82%Value For Money
  • 86%Security
  • 87%Location
  • 80%Staff
  • 76%Atmosphere
  • 81%Cleanliness
  • 78%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Great deal, just bring warm pyjamas: temperature in the room is very cold and there is no heater :(. Except this it was a nice stay

  • 19th Feb 2015
  • Novice Nomad
  • Anonymous
  • France
  • Female, 31-40
  • (1 review)


I stayed here for 4days. Everything was good except one thing. The one thing is coldness.. While I slept, it was cold. There is no heater, radiator. And location is not bad. It takes about 7min to get bus and subway station.


The place is a bit run down, but helpful staff and great value for the price. Two weeks earlier we had paid 3 times as much to stay at 'Lost Inn', which was a nicer place, but not worth the money. I would stay here at 'Stay Cool' again.


It was very cold in the room. The bed was broken. Very noisy because there is bar just next to the hostel. Good thing the place juts in the centre.

  • 10th Nov 2014
  • Novice Nomad
  • Anonymous
  • Poland
  • Female, 25-30
  • (1 review)


The Hostel wasn't very inviting from the start, a sign where to rign the bell was lacking. The staff were ok, but rather disinterested and not very helpful. I booked a single room but that was overbooked so I got a dorm room all to myself. A lot of stuff out of repair, e.g. missing windowplates patched up with cardboard etc. Breakfast included but only with instant coffee. Biggest pro was the price but I still wouldn't want to stay here again.


Everything was great--clean, safe, comfortable. The staff are very friendly and helpful. I was a little disappointed because the hostel does not seem to have a very social atmosphere. Not a party hostel, better for business travelers. Great for getting a good night's rest.

  • 7th Oct 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 25-30
  • (1 review)


This hostel is absolutely awesome. Everything is amazing: beautiful old ladder and elevator, comfortable room, wonderful open air zone, free internet access and breakfast (we had apples and pears for it!). Even shared bathroom is splendid (and it has a small balcony with nice view on the street). Location is pretty convenient: you can easily go to any of main sights by feet, subway and train station are close to the hostel as well. It deserves the highest grade on the scale of coolness.


Nice enough hostel, perfectly good for a short stay, nothing bad to report but not the best hostel I've been in

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