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Baluarte Citadino Stay Cool Hostel Reviews

Rua Castilho 1, First floor on the right, Lisbon, Portugal

Reviews & Ratings Explained


252 Total Reviews
  • 82%Value For Money
  • 88%Security
  • 88%Location
  • 85%Staff
  • 76%Atmosphere
  • 78%Cleanliness
  • 74%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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It's a nice place, staff was really cool, friendly and helpful. The wifi wasn't working properly, but everything else was.


It was a really pleasant stay at this guesthouse. The rooms were nice and clean, the beds comfortable and because of the small amount of rooms you have never had to wait for long to get into one of the shared bathrooms. The stuff has been always helpful and friendly and for breakfast you get everything you need (simple but good). The hostel is just around the corner to Avenida da Liberdade and you can reach the citycenter by walking (about 10minutes) or catching a tube. Really enjoyed it!

  • 18th Mar 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)


Friendly and helpful staff, clean, but the Wifi doesn't work well in the rooms and the location is not so good: a Walking but tiring distance to rossio square and other touristical places!


Great deal, just bring warm pyjamas: temperature in the room is very cold and there is no heater :(. Except this it was a nice stay

  • 19th Feb 2015
  • Novice Nomad
  • Anonymous
  • France
  • Female, 31-40
  • (1 review)


I stayed here for 4days. Everything was good except one thing. The one thing is coldness.. While I slept, it was cold. There is no heater, radiator. And location is not bad. It takes about 7min to get bus and subway station.


The place is a bit run down, but helpful staff and great value for the price. Two weeks earlier we had paid 3 times as much to stay at 'Lost Inn', which was a nicer place, but not worth the money. I would stay here at 'Stay Cool' again.


It was very cold in the room. The bed was broken. Very noisy because there is bar just next to the hostel. Good thing the place juts in the centre.

  • 10th Nov 2014
  • Novice Nomad
  • Anonymous
  • Poland
  • Female, 25-30
  • (1 review)

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