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Baluarte Citadino Stay Cool Hostel Reviews

Rua Castilho 1, First floor on the right, Lisbon, Portugal

Reviews & Ratings Explained

84%

Rating
226 Total Reviews
  • 86%Value For Money
  • 86%Security
  • 85%Location
  • 85%Staff
  • 78%Atmosphere
  • 85%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

The staff is helpful and friendly, location is convenient for bars and restaurant and the major sights are easily reachable either with the underground or a good walk. I definitely recommend this stay!


51%

We stayed 2 times at this hostel, at the beginning and at the end of the trip. 1st time the owner had given our room to somebody else, so he booked a better room at another hotel. It's all good until the moment the receptionist at the other hotel tried to charge us the rate difference (we didn't pay, off course). 2nd time we stayed at the hostel. Internet was spotty and intermittent, would go offline frequently. Bathroom was half complete. Atmosphere was horrible.


86%

Walking distance to the heart of the city. Nice WiFi in the common areas, not so much in the bedroom. Breakfast of corn flakes and white bread with jam. Finger print lock system to the building, but our door didn't close. The room was on the main hallway, so it was noisy at night. I'm not sure why they have gender segregated bathrooms. Good kitchen facilities. The staff were very pleasant. Free luggage storage in a locked area.


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