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Base Airlie Beach Resort Reviews

336 Shute Harbour Road, Airlie Beach, Queensland, Australia

Reviews & Ratings Explained

82%

Rating
141 Total Reviews
  • 83%Value For Money
  • 84%Security
  • 92%Location
  • 77%Staff
  • 85%Atmosphere
  • 75%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

Paid $20 a night for a 5 bed dorm with ensuite - not bad at all! Book through hostelworld though as when we rang up the staff quoted us more expensive prices. Ensuite bathroom not very clean and not sure when they clean it? They didnt for the 3 days we stayed. Great facilities - common room/kitchen/luggage storage. Really good cheap food at the bar and grill next door ($10 meal with a drink) Bus stop just around the corner to get to Coles - only cost $2.70 return.


80%

I stayed for several days and it seemed everyone who stayed was only there for one night before and after their Whitsundays. I would have liked more group activities and ways to meet new people as I was travelling alone and each time the only people put in my room were couples, making it harder to make friends.


66%

All the hostels in airlie beach are within a few hundred metres of each other along the water front, so all good location. The hostel was fine, but the kitchen was pretty disgusting and didn't have many facilities.


100%

Base Airlie what a beautiful hostel smack bang in the middle of paradise. Who would have know a little treasure here in the beautiful Whitsundays. Hostel was perfect for a solo traveller rooms where of high standard clean and tidy. Great swimming pool and BBQ area if you wanted to get away from it all in the lovely tropical gardens. Big thanks to the Tour desk who helped booked my East coats trip too.

  • 28 Apr 2013
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 25-30
  • (1 review)


97%

Funny, friendly staff & rooms are set back from the bar so nice and quiet. Also huge swimming pool and sun louges. The best place I have stayed on the east coast so far.

  • 05 Apr 2013
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hey Emily, Thanks for taking the time out to review our property... Im glad to hear you enjoyed your stay. I hope you have an awesome time around the rest of Oz and if you ever come back this way pop in and say hi. cheers Kellie -GM

97%

Great Value for money for what you get, large room for 4 people with own ensuite & fridge. Staff were really friendly & helpful although it was a little busy. Theres some nice deck chairs around the large pool to just chill and read a book or the bar is open for lunch to get a cheap meal that comes with a pint. One of the nicest places i've stayed at in Oz.

  • 05 Apr 2013
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
hi Kylie, thanks for taking the time to make a review - these are really important to us & I try to make sure I read every single review personally. Its was a pleasure to recieve such a great response from you. So thank you again it has made my weekend :) hope you enjoy the rest of your travels and come back and see us again. cheers kel - GM

80%

Nice place to stay but very commercial.

Owner Comment (Hide)
Hi Maria, Thanks for taking the time to review our hostel & I'm very happy to hear that you enjoyed your stay. We do try do add a personal touch here at Base Airlie Beach Resort & on the odd occation this can be missed due to the busy check in & check out times with our staff trying to make those times as quick as possiable for the guest. I hope you enjoy the rest of your travels around Oz and stay with us again if your ever back in the beautiful Whitsundays. Cheers Kellie - General Manager

71%

The staff was not friendly at all! They didn't want to help us With anything!

Owner Comment (Hide)
Hi Karin, Thank you for taking the time out to give us feedback. I am very dissapointed to hear that the service you received was below standard and this matter will be addressed accordingly. Apart from that I hope that you enjoyed the facilities that Base Airlie Beach has to offer and that we will see you again sometime in the future. We wish you the best with your future travels. Kind Regards, Tea

77%

The Base Airlie Beach Resort is a really great place to stay. The rooms are big and clean, the kitchen is clean too and the location is really great. Unfortunately the kitchen is not well equiped with cuterly and dishes.

Owner Comment (Hide)
Hi Franziska, Thank you for taking the time out to give us feedback regarding your stay at Base Airlie Beach Resort. I am pleased to hear that you enjoyed your stay with us and we hope to see you again sometime in the future. In regards to the kitchen equipment we will re-evaluate this. Although after consistant re-stock of the itemsthey continuely go missing with campervan stays. Thank you again for bringing this to our attention. We wish you the best with your future travels. Kind Regards, Tea

57%

Staff was not very attentive and the kitchen was horrible. Not enough cutlery and only a single fridge which was jam-packed all the time. Rooms are average but with own bathroom. There´s now supermarked around except for a very small, expensive one. If you want to go tho Woolworths, you have to catch the bus (expensive). There´s no free Internet but you can go to Backpackers World Travel which is just across the street and use their Wi-Fi

Owner Comment (Hide)
Hi Mario, Thank you for taking the time out to give us feedback. I am very dissapointed to hear that the service you received was below standard and this matter will be addressed accordingly. I also apologise that you found the kitchen facilities below average however, although we constantly re-stock items, due to campervan stays items continuely go missing. In regards to the supermarket and bus the expense is beyond our control and we do offer $4 / 24 hour WI-FI which is a lot cheaper then most other hostels. We wish you the best with your travels and hope to see you again sometime in the future. Kind Regards, Tea

77%

We stayed only one night but it was a very nice place, a little more expensive than other hostels but also nicer. Well organized and nice facilities! Little bungalow houses, nice outside pool (though the airlie beach lagoon is nicer), clean kitchen! And vouchers for free drinks in next door bar.

Owner Comment (Hide)
Hi Rebekka, Thank you for taking the time to provide us with your feedback. I am pleased to hear that you enjoyed our facilities and your stay with us at Base Airlie Beach Resort. It's always refreshing to hear our guests have enjoyed themselves as we strive to provide excellent service. We wish you the best in your future travels and hope to see you again sometime in the future. Kind Regards, Tea

77%

Really chilled out, falling asleep in the hammock in the sun was bliss :)




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