X
NOTE: 9 or more guests qualifies as a group booking, change the number of guests to return to normal search.

Base Airlie Beach Resort Reviews

336 Shute Harbour Road, Airlie Beach, Queensland, Australia

Reviews & Ratings Explained

77%Overall Rating

From 20 ratings
  • 78%Character
  • 75%Security
  • 90%Location
  • 70%Staff
  • 82%Atmosphere
  • 68%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
  • Show Translated Reviews In A Specific Language
  • Sort reviews by:


100%

Base Airlie what a beautiful hostel smack bang in the middle of paradise. Who would have know a little treasure here in the beautiful Whitsundays. Hostel was perfect for a solo traveller rooms where of high standard clean and tidy. Great swimming pool and BBQ area if you wanted to get away from it all in the lovely tropical gardens. Big thanks to the Tour desk who helped booked my East coats trip too.

  • Novice Nomad
  • 28 Apr 2013
  • Anonymous
  • Ireland
  • Female, 25-30
  • (1 review)


97%

Great Value for money for what you get, large room for 4 people with own ensuite & fridge. Staff were really friendly & helpful although it was a little busy. Theres some nice deck chairs around the large pool to just chill and read a book or the bar is open for lunch to get a cheap meal that comes with a pint. One of the nicest places i've stayed at in Oz.

  • Novice Nomad
  • 05 Apr 2013
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)

Owner Comment (Show)
hi Kylie, thanks for taking the time to make a review - these are really important to us & I try to make sure I read every single review personally. Its was a pleasure to recieve such a great response from you. So thank you again it has made my weekend :) hope you enjoy the rest of your travels and come back and see us again. cheers kel - GM

93%

Funny, friendly staff & rooms are set back from the bar so nice and quiet. Also huge swimming pool and sun louges. The best place I have stayed on the east coast so far.

  • Novice Nomad
  • 05 Apr 2013
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)

Owner Comment (Show)
Hey Emily, Thanks for taking the time out to review our property... Im glad to hear you enjoyed your stay. I hope you have an awesome time around the rest of Oz and if you ever come back this way pop in and say hi. cheers Kellie -GM

80%

Nice place to stay but very commercial.

  • Novice Nomad
  • 15 Mar 2013
  • Anonymous
  • Poland
  • Female, 25-30
  • (6 reviews)

Owner Comment (Show)
Hi Maria, Thanks for taking the time to review our hostel & I'm very happy to hear that you enjoyed your stay. We do try do add a personal touch here at Base Airlie Beach Resort & on the odd occation this can be missed due to the busy check in & check out times with our staff trying to make those times as quick as possiable for the guest. I hope you enjoy the rest of your travels around Oz and stay with us again if your ever back in the beautiful Whitsundays. Cheers Kellie - General Manager

67%

The staff was not friendly at all! They didn't want to help us With anything!

  • Novice Nomad
  • 26 Feb 2013
  • Anonymous
  • Sweden
  • Female, 18-24
  • (2 reviews)

Owner Comment (Show)
Hi Karin, Thank you for taking the time out to give us feedback. I am very dissapointed to hear that the service you received was below standard and this matter will be addressed accordingly. Apart from that I hope that you enjoyed the facilities that Base Airlie Beach has to offer and that we will see you again sometime in the future. We wish you the best with your future travels. Kind Regards, Tea

60%

Staff was not very attentive and the kitchen was horrible. Not enough cutlery and only a single fridge which was jam-packed all the time. Rooms are average but with own bathroom. There´s now supermarked around except for a very small, expensive one. If you want to go tho Woolworths, you have to catch the bus (expensive). There´s no free Internet but you can go to Backpackers World Travel which is just across the street and use their Wi-Fi

  • Avid Traveller
  • 06 Feb 2013
  • Anonymous
  • Germany
  • Couple, 18-24
  • (12 reviews)

Owner Comment (Show)
Hi Mario, Thank you for taking the time out to give us feedback. I am very dissapointed to hear that the service you received was below standard and this matter will be addressed accordingly. I also apologise that you found the kitchen facilities below average however, although we constantly re-stock items, due to campervan stays items continuely go missing. In regards to the supermarket and bus the expense is beyond our control and we do offer $4 / 24 hour WI-FI which is a lot cheaper then most other hostels. We wish you the best with your travels and hope to see you again sometime in the future. Kind Regards, Tea

83%

The Base Airlie Beach Resort is a really great place to stay. The rooms are big and clean, the kitchen is clean too and the location is really great. Unfortunately the kitchen is not well equiped with cuterly and dishes.

  • Novice Nomad
  • 06 Feb 2013
  • Anonymous
  • Germany
  • Female, 25-30
  • (2 reviews)

Owner Comment (Show)
Hi Franziska, Thank you for taking the time out to give us feedback regarding your stay at Base Airlie Beach Resort. I am pleased to hear that you enjoyed your stay with us and we hope to see you again sometime in the future. In regards to the kitchen equipment we will re-evaluate this. Although after consistant re-stock of the itemsthey continuely go missing with campervan stays. Thank you again for bringing this to our attention. We wish you the best with your future travels. Kind Regards, Tea

77%

We stayed only one night but it was a very nice place, a little more expensive than other hostels but also nicer. Well organized and nice facilities! Little bungalow houses, nice outside pool (though the airlie beach lagoon is nicer), clean kitchen! And vouchers for free drinks in next door bar.

  • Novice Nomad
  • 05 Jan 2013
  • Anonymous
  • Germany
  • All Female Group, 18-24
  • (5 reviews)

Owner Comment (Show)
Hi Rebekka, Thank you for taking the time to provide us with your feedback. I am pleased to hear that you enjoyed our facilities and your stay with us at Base Airlie Beach Resort. It's always refreshing to hear our guests have enjoyed themselves as we strive to provide excellent service. We wish you the best in your future travels and hope to see you again sometime in the future. Kind Regards, Tea

80%

Really chilled out, falling asleep in the hammock in the sun was bliss :)


60%

The staff is barely polite and don't do anything to make you feel welcome. They seem to always be in a hurry, and not at all happy to see you, but would rather talk to the other people that works there. They expect dishes to be dry, but don't leave out enough dish towels. No coffee/tea. No free shelves. Good price on internett, but often slow connection. Staff don't ever follow you into the luggage room, but leave you to take whatever. Expect more for 6 dollars. No lockers in rooms.

  • Novice Nomad
  • 11 Dec 2012
  • Anonymous
  • Norway
  • Female, 31-40
  • (7 reviews)


43%

Female staff were very rude towards female guests. Male staff were flirts and just wanted a bit of totty. Rooms were average but full of ants. Kitchen area was the most disgusting thing I've seen. Kitchen ware was filthy, bins weren't changed! Stale food on the floor.

  • Avid Traveller
  • 05 Dec 2012
  • Anonymous
  • England
  • Female, 18-24
  • (12 reviews)


67%

Charging $6 for a left luggage room is unacceptable. It was not secure. There are 24 hour secure lockers in two locations across the street but I shouldn't have to cross the road to secure my gear. There should be lockers in the rooms. I don't know if this is the done thing in other hostels. Even if it is, it is unacceptable. I'd pay extra for in room lockers. Toilet and shower dirty, too. Otherwise on balance I would probably stay again, good aircon and location.

  • Novice Nomad
  • 28 Nov 2012
  • Anonymous
  • Ireland
  • Male, 31-40
  • (2 reviews)


80%

Good hostel with nice resort style rooms, ensuite bathrooms and a small little pool. Great location near the lagoon for relaxing and marina for sailing. Good bar onsite with decent prices and meal deals. Better deals for tours can usually be found by going to the independent travel companies rather than booking with Base.




View all Airlie Beach Hostels

Please give us your feedback