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Base Auckland Reviews

Corner of Queen St and Darby St, Darby Street, Auckland, New Zealand

Reviews & Ratings Explained

72%

Rating
1355 Total Reviews
  • 66%Value For Money
  • 79%Security
  • 94%Location
  • 71%Staff
  • 63%Atmosphere
  • 64%Cleanliness
  • 66%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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71%

I booked on hostelworld.com and later tried to change my booking (which hostelworld states i could do up to 24hours prior). When I called Base to change the booking i was told I had to give 48hours notice. Hostelworld.com are therefore advertising and selling a service that Base do not provide. Big lines at the reception every time i went there too.

  • 26th Sep 2014
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Male, 31-40
  • (1 review)


83%

Extra important info: -You need an elevator pass to use the elevator but don't need to go via reception which is great if you have your own room and want to bring a friend up -There's an alcohol ban in the hostel (including rooms). Which means no common areas to just relax, drink and socialise. Your only option is the underground club below the hostel (loud) -REALLY slow check in -Wifi $4 day/$12 week -$20 deposit on EACH roomkey Was great but would try dif hostel for better atmosphere

  • 18th Sep 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Mixed Group, 18-24
  • (1 review)


86%

This hostel should have more staff as there were around 20 customers every time I need assistance.


71%

Be friendlier!!!

  • 6th Sep 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


31%

Nothing in the kitchen works. Security doors don't work and I found a homeless man just walking about the floor once. Told the staff and they didn't do anything about it. The rooms are tiny and just filled with as many bunk beds as they can get in. Staff are unfriendly and not willing to help. They leave u to it and expect to find everything out for yourself. Had to ask where the kitchen, bathrooms, everything was. For the price they could do better.


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