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Base Brisbane - Central Reviews

308 Edward Street, Brisbane, Australia

Reviews & Ratings Explained

70%

Rating
914 Total Reviews
  • 67%Value For Money
  • 68%Security
  • 92%Location
  • 76%Staff
  • 65%Atmosphere
  • 59%Cleanliness
  • 61%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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49%

Beautiful building from the outside, complete dump on the inside. It was raining while we were there (standard for Queensland) and they had to cope by putting buckets and towels in the hallways to deal with the leaks. The toilets were constantly dirty and half the showers were broken. Save yourself the pain and misery and go elsewhere.

Owner Comment (Hide)
Thank you very much for taking the time to leave us your feedback, we take all of our guest’s feedback negative or positive on board so that we can make any necessary improvements and improve our service for our guests. We would like you to know we are going through major refurbishments including the bathrooms and showers and the leak we had has been fixed. Safe travels from the Base Central Team.

71%

The location is fantastic for a backpacker but every corner you turn there is water dripping from the ceiling. I can tell that if they don't sort that out then they won't pass safety and cleanliness regulations.

  • 2nd Apr 2015
  • Novice Nomad
  • Anonymous
  • Scotland
  • All Male Group, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for taking time to leave feedback. The aftermath from the storm that hit Brisbane was felt everywhere. Were glad to say our maintenance team has fixed any issues. Our location is very handy, making it easy to navigate and get to know Brisbane. Safe travels from the Base Central Team.

31%

Just bad.. Very bad...


77%

Clean but really hot room without airconditioning. Very close to all highlights


57%

I would not stay there again. First room was completely filthy and had no air-conditioning. Luckily we could change rooms and the second one had a ceiling fan at least. It smelled like vomid everywhere. The kitchen was a big dirty mess. If you wanted to cook or use something you have to wash it first. Rooms on lower levels heard the party noise from the bar downstairs.

Owner Comment (Hide)
Thank you very much for taking the time to leave us your feedback, we take all of our guest’s feedback on board so that we can make any necessary improvements and improve our service. Firstly we are going through major changes, it's great to hear reception fixed you up with a new room; the housekeeping manager has been made aware of your comments and is fixing these issues. The kitchen is cleaned 5 times a day unfortunately some guests don't no how to wash up after themselves. Safe travels.

63%

This hostel is really well located. It is a huge hostel. A lot of young people. You need to pay for the wifi. The kitchen was REALLY dirty. I was afraid just to boil water. The washroom was soaked under water. The temperature in the room was nice. There is a lot of activities planned by the hostel. The staff make very loud announcement on the intercom even when I was sleeping. I do not recommend for someone who wants a quiet place.

Owner Comment (Hide)
Thank you very much for taking the time to leave us your feedback, we take all of our guest’s feedback on board so that we can make any necessary improvements. Were glad you took advantage of the activities provide by the hostel. The kitchen is cleaned 5 times a day unfortunately some guests don't no how to wash up after themselves. The hostel has a party atmosphere and we can also arrange a peaceful night sleep. Safe travels.

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