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Base Brisbane - Embassy Reviews

Cnr. Elizabeth St, Brisbane, Qld. 4000, Brisbane, Queensland, Australia

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The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

Reviews of Base Brisbane - Embassy

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86%

The staff was helpful from the very beginning of the stay. It was right next to a supermarket and Queen's market was right there, so you can eat cheaply and still be in the city center. Also next to lots of bus routes which takes you to outer attractions like the Lone Pine Koala Sanctuary. They offer good meal/drink deals in their bar which is only a few blocks away. Has a huge move theater but good luck getting there at a time when someone else hasn't put in their own choice.

  • Novice Nomad
  • 29 Dec 2011
  • Anonymous
  • USA
  • (Gender undisclosed)
  • (1 review)

Owner Comment (Show)
Hi guys, and thanks for taking the time out to give us your feedback. We're glad you enjoyed your stay - should you ever find yourself back here in Brisneyland we'd be glad to have you both again! Cheers, The Base Embassy Crew

66%

Liked the cinema-room. Big kitchen, enough fridges but only 6 places where to cock with gas. Rooms are tiny.

  • Novice Nomad
  • 14 Dec 2011
  • Anonymous
  • Germany
  • Male 18-24
  • (9 reviews)

Owner Comment (Show)
Hi, and thanks for taking the time to give us your feedback. We're glad you enjoyed the cinema room (it's our favourite too just quietly :)). Cheers, The Base Embassy Crew

86%

I just stayed there from 3 in the night till 9 in the morning. the guy from the stuff was really nice and gave me a room at that time.

  • Novice Nomad
  • 12 Dec 2011
  • Anonymous
  • Germany
  • Female 25-30
  • (1 review)

Owner Comment (Show)
Hi, and thanks for your comments - we're glad you enjoyed your short stay and hope to see you again next you're in Brisbane! Cheers, the Base Embassy crew

66%

the handle of the door was coming off, (the pin was missing) i felt this was a fire hazard. Informed the staff member who said she'd try get it sorted but as was a sunday unlikley would get done til monday morning. We checked out on tuesday and no one had come fix the handle. The hostel has nice cinema room and kitchen. But if you like you're food dont' leave it in the kitchen as everyone had complaints of food and in some cases full food bags had disappeared. dorm beds were lovely and comfy.

  • Avid Traveller
  • 11 Dec 2011
  • Anonymous
  • Ireland
  • Couple 31-40
  • (19 reviews)


60%

The room is a little bit small , especially for double and twins roos, the kitchen is not very clean and quite hot fon cooking in summer time

  • Novice Nomad
  • 25 Nov 2011
  • Anonymous
  • China
  • Male 25-30
  • (1 review)

Owner Comment (Show)
Hi, and thanks for taking the time to pass on your feedback. With regards to the kitchen's cleanliness it is cleaned three times a day - it can get messy when people don't clean up after themselves (hence the signs everywhere asking people to clean up!). The rooms themselves are standard sizes, very similar to hostels all round the world. Cheers, The Base Embassy Crew

60%

The room to store your luggage was filthy as was the kitchen. My food was stolen from the fridge twice and when I spoke to reception about it they said 'Oh yeah that seems to have been happening alot'

Owner Comment (Show)
Hi, and thanks for taking the time out to give us your feedback. Just to let you know that the luggage room is nice and tidy; the kitchen does get cleaned three times a day. If for any reason it's in a state we do ask that you come down and speak to us so we can sort it out at the time. With regards to food being stolen unfortunately the kitchen is a common area, and unfortunately there are people who don't believe in paying for things. As you've no doubt seen in the kitchen we are looking for him/her/them - we do have security cameras and just need a close time-frame to catch people out. Any further problems during your stay please come down and let us know! Cheers, the Base Embassy Crew!

86%

Hostel is right in the centre of Brisbane and has great security. The day staff were friendly and helpful and showers were generally clean. I had to checkout at 6am and had to walk to another hostel to do this, even though the reception was staffed (with an unfriendly night 'manager') - if you don't understand grunts don't waste your time with him!

Owner Comment (Show)
Hi, and thanks for taking the time to give us your feedback - we always enjoy getting it when people enjoy their stay! So far as the early checkout goes, our reception is only open for cash transactions from 7am, hence why you had to pop up the road to check out. Obviously we'd prefer our staff to do a little more than grunt - but no fear, we've re-programmed our night staff and they're all-singing, all-dancing bundles of awesome! Safe travels from the Base Embassy crew!

76%

Staff were a bit matter of fact. But overall stay was very good. Great location and clean rooms.

  • Novice Nomad
  • 13 Oct 2011
  • Anonymous
  • England
  • Male 18-24
  • (1 review)

Owner Comment (Show)
Hi, and cheers for giving us your feedback. We pride ourselves on our staff - you must have caught us on a slightly off day! Safe travels from the Base Embassy crew!

70%

Stayed in Base Embassy for 3 nights in early October 2011, was in an excellent location right in the heart of the CBD with supermarkets and bars, restaurants etc a stones throw from the hostel. The rooms were clean and tidy, as was the bathrooms and toilets. A couple of downsides: Bunkbeds are too close together meaning you can't sit up on the bottom bunks; and the kitchen was in a dire state with few utensils and working hobs. Other than that certainly one of the better hostels around.

  • Novice Nomad
  • 04 Oct 2011
  • Anonymous
  • England
  • Male 25-30
  • (6 reviews)

Owner Comment (Show)
Hi, and thanks for taking the time to give us your feedback on your stay. We're glad you enjoyed your stay with us - we'd also like to let you know that we're always looking at improving our kitchen so that everyone can use it properly. We've taken it on board and if you come back to Brisbane. pop in and have a look!

70%

The hostel offers insufficient kitchen utensil for resident to use. Only one knife is available in the kitchen and no chopping board offered. Besides, the kitchen should be clean several times a day regularly instead of once a day since too many people use it. However, the worst thing is the noise from the night club down stairs, contineous hit from the low-base music made me crazy, played from 9pm until next early morning. If you are not a party guy, this is not the place for you.

  • Novice Nomad
  • 04 Oct 2011
  • Anonymous
  • Taiwan
  • Male 25-30
  • (1 review)

Owner Comment (Show)
Hi and thanks for taking the time to give us your feedback. We will look into the cutlery; the kitchen is cleaned three times a day however. So far as the bass of the nightclub downstairs goes we will inform them of your noise complaint as we are not affiliated with that bar. Safe travels! The Base Embassy crew.

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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  • 75%

  • Overall Rating
  • From 30 ratings
  • 66%Character
  • 83%Security
  • 93%Location
  • 77%Staff
  • 66%Fun
  • 67%Cleanliness

Latest Review

  • 29 Dec 2011 (86%)
  • The staff was helpful from the very beginning of the stay. It was right next to a supermarket and Queen's market was right there, ...
  • Read more...
  • Anonymous

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