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Base Brisbane - Embassy Reviews

214 Elizabeth St, Brisbane, Qld. 4000, Brisbane, Queensland, Australia

Reviews & Ratings Explained

70%

Rating
219 Total Reviews
  • 64%Value For Money
  • 73%Security
  • 92%Location
  • 73%Staff
  • 60%Atmosphere
  • 64%Cleanliness
  • 64%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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77%

The location is excellent. Perhaps they can provide free ear plugs to backpackers because sometimes other pack packer would make noisy...

  • 01 Jun 2013
  • Novice Nomad
  • Anonymous
  • Taiwan
  • Female, 18-24
  • (1 review)


71%

People still smokes in balcony


100%

Great Hostel, Staff were super helpful & facilities were great. Definitely recommend friends and family!

  • 28 May 2013
  • Novice Nomad
  • Anonymous
  • Antigua And Barbuda
  • Male, 18-24
  • (1 review)


66%

Avoid the kitchen in this place. The rooms and bathrooms are clean and the linens great, but this place was NOISY. I was woken up multiple times by people screaming down the hallways. Definitely in a good location and certainly clean, but not my best hostel experience by far.

Owner Comment (Hide)
Hi Alyssa, Glad to hear that the cleanliness here was up to standard, I don't really understand the problem with the kitchen though. We normally get quite good feedback about the kitchen, as we try to keep it clean, stocked up and functional. Noisy guests can be a problem, we do ask all guests to be respectufl of others esp. after 10pm, unfortunately some just don't listen. Enjoy your travels :) Base Embassy Crew

54%

There are some girls kept knocking at the door at 1am, when we open e door, they said they forgot the key. Then they came back at 4am, totally drunk and talked and laughed very loudly at the corridor until i told them off the third time. They vomitted everywhere. Terrible experience, we could not sleep at all. The target market segment of this hostel does not suit mine. I need a quiet and nice place to sleep.The hostel has very nice and helpful staff though them seldom present at the reception.

Owner Comment (Hide)
Hi there, Sorry to hear that some of our other guests lessened you enjoyment of our hostel. Unfortunately, some people are not so respectful of others. Our staff always try to help in any way possible, but as we are only 1 person on per shift, we sometimes have to close reception to go and help other guests within the building. I hope you enjoy the rest of your travels, and thanks for taking the time to give us a review!

86%

Nice hostel in the middle of the city. Perfect location and no noise of a bar or what so ever. Bathrooms were really clean and room was also perfect. If I have to think of something negative it was only 2 plugs in a room, but that is sorted easily. And my second tip for the hostel is to buy a few more mugs or cups because I couldn't find one when I was willing to have tea at night. But enjoyed my stay for 2 night for sure.

Owner Comment (Hide)
Hi! really glad to hear you enjoyed your stay! Yes the cup situation is always a challenge, but we try and stay on top of it. I think maybe some guests eat them!! Anyway, enjoy the rest of your travels, and thanks for taking the time to give us a review!

94%

ttI really enjoyed my stay at the base embassy. I stayed in a mixed 8 bedroom and it was a lot of fun. A bit smelly but you shouldn't expect anything else in a small room with 8 backpackers ;-). The facilities were fine as well. Cleaned every morning but because the shower is right next to to the toilet ots always a little moist and muggy in the cabins. The tv room stinks! But when you have Brisbane outside your door you don't need a tv room^^ the staff is amazing! So friendly!

  • 07 Mar 2013
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there! Thanks for taking your time to give us a review. So happy to hear you enjoyed your stay with us! Hope you enjoy the rest of your travels :)

57%

I would be nice if the kitchen is better than now

  • 01 Mar 2013
  • Novice Nomad
  • Anonymous
  • Indonesia
  • Female, 25-30
  • (1 review)


51%

Clean toilets and clean carpets very unclean

  • 17 Feb 2013
  • Novice Nomad
  • Anonymous
  • Ireland
  • Male, 25-30
  • (1 review)


69%

Hectic hostel, very big with crazy kitchen but good location.


69%

We couldn't lock our dorm door, and there weren't any safety lockers. Wi-fi was quite cheap. Hostel was really calm and quiet and it almost seemed like quests were sleeping all the time, since there was nothing really happening. Beds were ok, kitchen was clean and there was everything we needed! And no bugs! Location was really nice.

Owner Comment (Hide)
Hi there Thank you for taking the time to review our place, really glad to hear you enjoyed it! It is a more calm and quiet hostel, like a refuge from the city hustle and bustle :)

66%

Well, I would say an average city hostel with average atmosphere and average friendliness of staff - nothing special but also nothing bad. Tiny rooms without atmosphere (and in my case without window) were compensated with the hostels outdoor balconies.Best is the central location - walking distance to everywhere.

Owner Comment (Hide)
Hi, I'm sorry to hear you stay with us was only average. I pride myself on my staff being super friendly and helpful, so I will be asking them to try even harder to make all our guests fell at home. I have to add as well, all our rooms have a window, even 309 where you stayed(maybe it was hidden behind the curtain!). Glad you enjoyed the balconies though! Enjoy the rest of your travels :)

43%

No fresh air anywhere. Disgusting




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