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Base Brisbane Uptown (formerly Tinbilly) Reviews

462 George Street, Brisbane, Queensland, Australia

Reviews & Ratings Explained

69%Overall Rating

From 29 ratings
  • 63%Character
  • 66%Security
  • 87%Location
  • 70%Staff
  • 64%Atmosphere
  • 66%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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80%

Really liked the hostel and can recommend it! Perfect location in the city. Roma Transit Station across the street where the greyhound buses stop. Had a 6-bed-dorm for 3 nights on the top floor so it was very quiet at night. I had enough space in the room, but I saw 8-bed-dorms having the same size as my 6-bed-dorm! WiFi not for free and quite poor. Everything clean but small kitchen. Noodles for free :)

  • Novice Nomad
  • 21 Apr 2013
  • Anonymous
  • Germany
  • Female, 18-24
  • (5 reviews)


57%

Very disappointed with this hostel. The rooms are so small, and dont feel very clean, the beds are not comfortable, our bathroom was fairly unclean. I would not stay here again, and I would not recommend it.


63%

Dripping Shower head Terribly noisy water supply when showering Staff made a mess with my booking

  • Avid Traveller
  • 08 Apr 2013
  • Anonymous
  • Switzerland
  • Female, 31-40
  • (16 reviews)


77%

I had something go missing during my travels, and this was the only place without lockers. It is not exactly central, but only a five-minute walk into the CBD area. Having the Roma Street train station 50 metres away was a benefit.


70%

We stayed here for 3 nights in march. It is a very big hostel, but rooms are big with an ensuite which is good. Kitchen is also big, but some of the hobs were broken, and when everyone was cooking it was a bit cramped. There is a bar downstairs which was very loud but we couldn't hear it at all from our room 2 flloors above. It is right opposite the transit center, so a good location if you have an early morning bus!

  • Novice Nomad
  • 14 Mar 2013
  • Anonymous
  • England
  • All Female Group, 18-24
  • (9 reviews)


57%

Everything was too small. I stayed in a 10 bedroom and there was absolutley NO space for the backpack and suitcases! Where should we put our stuff? The bathroom was big and nice but because the room was so small it was a big mission to get in there especially if there are more people standing in the room! The reception was small too, the staff were really friendly though. A bit confusing to find this place because right on the street it says another name so you walk past it.

  • Novice Nomad
  • 11 Mar 2013
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)


80%

Seems like it needed some work on it, like fresh paint and renovating the bathrooms, but it was pretty good. Beds were comfortable, staff was friendly and helpful, a good atmoshphere

  • Novice Nomad
  • 01 Mar 2013
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


53%

The smell in the kitchen was terrible! Disgusting fridge and the card to get into the room/hostel often didn't work.. The location of the hostel is good, close to the train, buses and walking distance to the centre. and a nice backpackers bar downstairs.

  • Novice Nomad
  • 27 Feb 2013
  • Anonymous
  • Netherlands
  • Female, 18-24
  • (6 reviews)


90%

I' ve travelled to 32 countries and the staff here are as good as anywhere I' ve been., nothing was too much trouble. It has a great location and it was clean and comfortable......only complaint I'd prefer fresh air to the air/con......couldn't open a window


90%

Had a really lovely stay at Tinbilly- The 13 bed dorm room 14 was fab! Staff and long termers are really welcoming to everyone and the downstairs bar is great. Fantastic location and clean enough - Can't really complain for $22 a night in the city!

  • Novice Nomad
  • 13 Feb 2013
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


100%

Had a great stay in Brisbane made all the better with the friendly staff, clean hostel and great location of Brisbane Base Uptown. Will definitely be recommending it to friends

  • Novice Nomad
  • 08 Feb 2013
  • Anonymous
  • Ireland
  • Female, 25-30
  • (1 review)


50%

room and en suite was nothing like photos. In room safes were not working therefore we couldn't lock away our valuables. The only lockers were on another level which we then had to pay for. Perhaps this should've come off the total we paid? Bathroom was disgusting. Toilet was broken. very unhappy!

  • Novice Nomad
  • 08 Feb 2013
  • Anonymous
  • Australia
  • Female, 25-30
  • (2 reviews)


63%

The bathroom wasn't clean. The aircondition was just above one of our beds which was really bad. Very dark room. Would be good if u can open a window.

Owner Comment (Show)
Hi Veronika, I’m sorry about the bathroom not being clean, we pride ourselves on our cleanliness and clean them every morning. Unfortunately we keep the windows closed because we don’t want our lovely guests to be disturbed by the noise of the street or the bar downstairs. This was a decision that was made during the building stages of the hostel(over 10 years ago). Thank you for your feedback, at the end of the day the more comments we get from guests the more changes we can make to ensure happy and satisfied guests in the future. The Crew at Base Brisbane Uptown : )

43%

The Hostel had no atmosphere the kitchen was very bad and dirty and only a few hobs worked which meant a lot of people had to wait a long time before they could cook. The TV hardly ever worked and there wasnt a selection of DVDS like they say there is, the sofas were all torn and there was only one table that you could actually eat from. The bedrooms were the only good thing about the hostel as they were clean and had air con.

  • Novice Nomad
  • 25 Jan 2013
  • Anonymous
  • British Virgin Islands
  • Female, 18-24
  • (3 reviews)

Owner Comment (Show)
Hello Sashkia,Thank you very much for your feedback. You’ll be happy to know that we got the hobs fixed and we apologise for the state of the kitchen. We really do try and keep it as clean as possible by cleaning it twice a day, but that does not guarantee that the people who used it before you clean up after themselves. The antenna for the TV has been repaired and the selection of DVD’s is kept at reception for safe keeping. I’m glad you enjoyed your stay in our rooms and thank you again for your comments the more feedback we received the more changes we can make. The Crew at Base Uptown : )

57%

The kitchen is really dirty and the rooms (6 female dorms) are really really small. All the windows in the room were unable to open!

  • Novice Nomad
  • 18 Jan 2013
  • Anonymous
  • Netherlands
  • Female, 18-24
  • (1 review)

Owner Comment (Show)
Hey Sandra, Thank you for your feedback. We are sorry to hear that the kitchen was dirty when you used it - we try to keep our kitchen as clean as possible by having it cleaned twice daily but unfortunately this does not guarantee that the people that used it before you cleaned up after themselves.. We are also currently working on some under bed storage systems so clear some more space in our dorms.. Thank you again for your comments – at the end of the day the more feedback we get the more changes we can make to ensure happy and satisfied guests. Safe travels, The Crew at Base Brisbane Uptown : )

80%

Great hostel. Only downside is there were no lockers in the rooms as the safes did not work but otherwise great location

  • Globetrotter
  • 16 Jan 2013
  • Anonymous
  • Ireland
  • Couple, 25-30
  • (34 reviews)

Owner Comment (Show)
Hey there, thanks for your feedback! We think our hostel is pretty great too! :) You’ll be happy to know we are looking into getting under-bed storage lockers put into the rooms. Hope you can come back and check it out sometime. Happy travels! The Base Uptown Crew



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