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Base Magnetic Island Reviews

1 Nelly Bay Road, Nelly Bay, Magnetic Island, Queensland, Australia

Reviews & Ratings Explained

74%Overall Rating

From 13 ratings
  • 78%Character
  • 66%Security
  • 91%Location
  • 68%Staff
  • 86%Atmosphere
  • 52%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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87%

Campsite was quiet and friendly, bar was pretty loud until about 12.30am but otherwise, an excellent atmosphere and great views right by the beach :)

  • Novice Nomad
  • 05 May 2012
  • Anonymous
  • England
  • Male 31-40
  • (3 reviews)


90%

Nothing bad to say about this place, except possibly that the music is a bit loud, which is annoying when you have to get up early in the morning.

  • Novice Nomad
  • 06 Apr 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


53%

I bought what I thought was a shared bed, but what Hostelworld did not tell me was that it was a tent site and I had to bring my own tent. I was really disappointed that hostelworld did not give enough information so that I knew it was a tent. The Hostel itself was pretty rundown and in bad condition but the staff was really nice. Overall it was not worth the money and there are much cheaper and much better places to stay.

  • Novice Nomad
  • 09 Mar 2012
  • Anonymous
  • USA
  • Female 18-24
  • (1 review)


60%

This hostel is more like a campsite. In need of total refurbishment and with the hundreds of people who stay there every week they could certainly afford it ! Bathrooms and dorms are very grubby. Location is probably as good as any other on the island. The dinners were very good value. If you don't like loud music and tacky games every night , this won't be a good choice of hostel for you!

  • Globetrotter
  • 07 Feb 2012
  • Anonymous
  • England
  • Female 41+
  • (48 reviews)

Owner Comment (Show)
Hi there Carolyn, Thanks for your feedback, We are in the process of upgrading bathrooms during the coming months. Our dorms can get a little run down due to high turn over of guests but we aim to please everyone, did you mention your complaints to reception while you were staying?? We do have a monthly program that aims to spring clean and re paint most dorms to enusure all guests are impressed with there stay. It was a shame to see that you didnt enjoy our bar nights, we receive great feedback from most backpackers in regards to these, the entertainment is provided for the backpackers with the aim of including all guests staying with us, its a shame to see that you deem that as being tacky. Thanks for your feedback, We hope you enjoy the rest of your travels. Aimee Jones General Manager

73%

Fantastic location and great party atmosphere in the bar. The kitchen facilities were well below average, nowhere near enough crockery, cutlery. The kitchen was very dirty and doesn't appear to be cleaned daily by base staff. It was dissapointing to see a review nearly a year old and they complained about the same things and nothing appears to be addressed. Also maintenance of fridges and washing machines needs attention as they were broken and appears management are not bothered about fixing

  • Novice Nomad
  • 06 Feb 2012
  • Anonymous
  • England
  • Couple 41+
  • (2 reviews)

Owner Comment (Show)
Hi there Liza, Thanks for taking the time to complete the online feedback. I can assure the on site kitchen is cleaned 3 times daily, it can be a shame that some people do not clean up after using the kitchen. We now have replaced the broken fridge and all washing machines and dryers, whilst i understand this must of been frustrating during your stay we dont have the benefit of having access to large suppliers on the Island, but rest assured they are replaced and working great. We are in the process of planning upgrades to kitchen and bathrooms, you are correct in saying they need upgrading, and rest assured that this will be happening over the coming months. Again thanks for completing the feedback form. Happy Travels Aimee Jones General Manager Base Magnetic Island.

60%

don't be miserable and dictatorial at reception at check in. loosen up with the rigidity of the kitchen menu, people would love just a bacon sandwich or a bowl of chips. charge less at the kitchen, $8 for a base brekky was astronomical. sort out the camp kitchen, it's disgusting. sort out the toilets & showers, equally disgusting. fix the air cons. but on a positive, keep employing such friendly staff! (like Albie!)

  • Novice Nomad
  • 24 Jan 2012
  • Anonymous
  • England
  • Male 25-30
  • (6 reviews)


73%

Good overall standard. One thumb too many in bar/kitchen service, but very friendly and helpfull. I loved the veiw from our cabin! This place is LOUD; we chose Base for this reason and got what we bargained for. Excellent place for young backpackers who look to get to know people. Walking distance to supermarket and public BBQ area!

  • Novice Nomad
  • 30 Dec 2011
  • Anonymous
  • Norway
  • Male 31-40
  • (1 review)




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