X

Home to the world's greatest Hostels

30,000 properties, 180 countries Over 3.5 million guest reviews 21 million bookings

Base Queenstown Reviews

49 Shotover Street, PO Box 1658, Queenstown, New Zealand

Reviews & Ratings Explained

72%

Rating
518 Total Reviews
  • 66%Value For Money
  • 77%Security
  • 92%Location
  • 76%Staff
  • 68%Atmosphere
  • 62%Cleanliness
  • 63%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:

40%

Staff were rude . Excessive amount of small nickel and dime fees . Everyone required own key, towels were for a fee, bag storage for a fee. Only hostel in NZ that needed to photocopy our id's. Staff got rude when queried about the id scanning . Won't be returning.


74%

Cheap, good for partying. Don't go here if you want a nice relaxing night!!


54%

Paid more than I did for nomads queenstown which was a much much better hostel! No free breakfast or dinner provided, felt dirty and dark and no hot water.


60%

I have stayed in many hostels located next to or above Clubs and Pubs but never have I ever had nights as horrible as here, trying to sleep with insanely loud music. The hostel lacks personality and you feel trapped without the lack of outdoor space. The showers were disgusting and only allow one temperature of 'Lukewarm'. Also for a hostel so big each bed should have it's own power point as there was barely enough in my dorm. As a positive the Tv room was my favourite space.


80%

was really cool! although there were hardly any power plugs. hard for 8 people to use 1 plug with a multi box

  • 17th Feb 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Male, 18-24
  • (1 review)


74%

Kitchen was not in good working order. A hot water dispenser would be an excellent investment as the kettles were broken both mornings I was there and not all burners were functional (also, could only find one decent pot with handle to boil water for coffee). Other than that, location was great, wasn't too noisy considering the size of the hostel, and the staff were very friendly. The laundry facilities were fine, and showers/bathrooms clean.

  • 16th Feb 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 25-30
  • (1 review)


66%

Hostel was very loud throughout the night due to bar/ club underneath. Anyone could walk in and go upstairs but rooms have lockers under the bed. Kitchen and bathrooms not very clean. Even though 'ensuite' rooms, toilet and shower are outside the room so can still be used by everyone. Daniel on the travel desk was helpful when booking our Milford sound trip. Shame you have to pay $18 (for 7 days) for the 'quick' internet which drops out at night and is actually rather slow!


91%

Great price, location and facilities. Clean rooms and friendly helpful staff, lots of young people, parties and fun stuff to do. On the downside - it is very LOUD. It's next to a bar so the bass kept me up all night, and people out in the hallway drying hair and yelling during the night. Super fun place, but not great if you need a good night sleep.


57%

Bedding didn't feel or smell clean, my bunk bed was held up with masking tape (not very reassuring!), didn't feel clean especially in communal areas and kitchen is nowhere near big enough for number if guests. Liked the free breakfast and was quite cheap overall for a central hostel in Queenstown but I can see why!


71%

The room I got had a bath tub. First bath in months!


77%

Wifi in bedrooms was terrible. Also only 4 powerpoints index an 8 bedroom dorm was quite annoying.. Location and atmosphere were awesome though


69%

Good location, hostel was kept clean and secure. They do charge for every little thing though. While things like wifi are advertised, they charge for it and many other amenities. Overall not a bad stay.

  • 30th Jan 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


77%

A true party hostel, so don't come expecting quiet nights. Staff that go out of their way to help out, a fairly cozy lobby and TV room for rainy days in, and clean and modern rooms.

  • 29th Jan 2015
  • Novice Nomad
  • Anonymous
  • France
  • Mixed Group, 25-30
  • (1 review)


91%

Great location, good bed and lockers. Only a few washing machine and most were broken.


80%

Very good location, very good and clean bathroom. The only thing is: the bunks are very shaky and making a lot of noise. It's hard to sleep.

  • 28th Jan 2015
  • Novice Nomad
  • Anonymous
  • China
  • Male, 31-40
  • (1 review)


66%

A very large hostel. Has all the right facilities but the kitchen was so busy and cramped and all the storage for food was taken up. The beds were creek and the wifi was poor, even though you had to pay for it.


46%

I hated the base hostels. I've stayed at over 10 hostels in new zealand so far and the base hostels were by far the worst. Will never stay in another Base hostel again.


77%

Good times at Base Queenstown. Good atmosphere- met amazing people. Really really good service for the mot part- friendly staff. Not the cleanest but not too dirty either. I'd book here again!


46%

The worst hostel that I've ever stayed in.

  • 16th Jan 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)


91%

Great hostel. Our room door didn't lock initially but once we let staff know it was fixed immediately :)

  • 11th Jan 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Female, 25-30
  • (1 review)


(55 results)


View all Queenstown Hostels

Please give us your feedback