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Base Rotorua

Group of 15 or more?

Contact our Group Travel team directly for a tailor made solution for your group

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reviews
7.8
Very Good 284 Total Reviews
  • Value For Money 7.5
  • Security 8.1
  • Location 8.4
  • Staff 8.4
  • Atmosphere 7.7
  • Cleanliness 7.4
  • Facilities 7.4
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7.8
Very Good 284 Total Reviews
  • Value For Money 7.5
  • Security 8.1
  • Location 8.4
  • Staff 8.4
  • Atmosphere 7.7
  • Cleanliness 7.4
  • Facilities 7.4

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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  • Anonymous
  • Northern Ireland, Female, 25-30
  • Avid Traveller
  • 13 reviews
17th Feb 2017
6.3

Room was spacious and clean. Had an ensuite girl only dorm so got a towel and shampoo/conditioner plus hairdryer which was nice. The kitchen wasn't very big and never seemed to be clean. Wifi only on the ground level which didn't have many seats so everyone is lying on the floor. Also wifi is only during the day which isn't great.

    • 6.0Value For Money
    • 8.0Security
    • 6.0Location
    • 6.0Facilities
    • 6.0Staff
    • 8.0Atmosphere
    • 4.0Cleanliness
  • Anonymous
  • Malaysia, Mixed Group, 25-30
  • Novice Nomad
  • 7 reviews
10th Feb 2017
6.0

well..generally the hospitality,facilities especially the warm swimming pool is awesome.However,we are group of 7 ,booked 2 double and one 4 bed dorm.Cleanliness of the room was the poorest.my double bedroom lighting is weak.while the dorm is good at the first glance.However,on the second day , all of us gotten the red rashes all over body.Its itchy.We thought it might be bed mites.Its really sad and till now(after 2 weeks),the mark is still there. And the kitchen is really very dirty &messy

    • 2.0Value For Money
    • 6.0Security
    • 8.0Location
    • 8.0Facilities
    • 10.0Staff
    • 6.0Atmosphere
    • 2.0Cleanliness
1st Feb 2017
6.0

We've found that base is nothing special around New Zealand. The kitchen is always filthy and too small, and it's not worth the price you pay. We stayed in a nice room but had to pay a lot extra for this

    • 4.0Value For Money
    • 6.0Security
    • 8.0Location
    • 6.0Facilities
    • 8.0Staff
    • 6.0Atmosphere
    • 4.0Cleanliness
24th Jan 2017
8.3

Over all this was a nice hostel. But the biggest let down was the kitchen, it did have any useful utensils or anything really!!!

    • 8.0Value For Money
    • 10.0Security
    • 8.0Location
    • 6.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 6.0Cleanliness
20th Jan 2017
8.0

Only 4 plugs for 8 beds. No internet after 9pm. Nice swimming pools.

    • 6.0Value For Money
    • 8.0Security
    • 8.0Location
    • 6.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • England, Couple, 31-40
  • Novice Nomad
  • 1 review
19th Jan 2017
8.9

All good, but some sort of lockers for shared rooms would be peace of mind.

    • 8.0Value For Money
    • 4.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
11th Jan 2017
8.9

Pretty solid place to stay. Fun bar next door and very helpful front desk staff. Would definitely recommend.

    • 10.0Value For Money
    • 8.0Security
    • 8.0Location
    • 8.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • Australia, Female, 25-30
  • Novice Nomad
  • 1 review
3rd Jan 2017
7.4

Good location. Friendly and helpful staff. Very noisy though as there is a bar next door that plays loud music - good if you want to party. Free wifi but only in reception area and it cuts off at 9pm.

    • 8.0Value For Money
    • 6.0Security
    • 10.0Location
    • 6.0Facilities
    • 8.0Staff
    • 8.0Atmosphere
    • 6.0Cleanliness
  • Anonymous
  • England, Female, 25-30
  • Novice Nomad
  • 1 review
2nd Jan 2017
8.3

Clean, spacious room with nice ensuite. Great staff in the hostel and bar next door

    • 8.0Value For Money
    • 8.0Security
    • 8.0Location
    • 8.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • England, Female, 18-24
  • Novice Nomad
  • 6 reviews
15th Dec 2016
6.9

The heated pool was amazing! Kitchen needs more cutlery.

    • 8.0Value For Money
    • 8.0Security
    • 8.0Location
    • 6.0Facilities
    • 6.0Staff
    • 6.0Atmosphere
    • 6.0Cleanliness

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