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Base Rotorua

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reviews
7.2
Very Good 230 Total Reviews
  • Value For Money 7.2
  • Security 6.6
  • Location 7.8
  • Staff 7.4
  • Atmosphere 6.6
  • Cleanliness 7.4
  • Facilities 7.5
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7.2
Very Good 230 Total Reviews
  • Value For Money 7.2
  • Security 6.6
  • Location 7.8
  • Staff 7.4
  • Atmosphere 6.6
  • Cleanliness 7.4
  • Facilities 7.5
Base Rotorua Located at 1286 Arawa St, , Rotorua.
Base Rotorua
New Zealand
Rotorua 1286 Arawa St
72% 230
-38.1350629 176.2473535
Base Rotorua
    Rooms available

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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  • Anonymous
  • England, Female, 25-30
  • Avid Traveller
  • 15 reviews
25th Mar 2016
6.3

Everything you expect from a base hostel. You have to pay for WiFi and have to stop drinking at 9pm. It was a short walk from the centre of town but next to lava bar. There were some good food deals with lava bar though.

    • 6.0Value For Money
    • 6.0Security
    • 6.0Location
    • 6.0Facilities
    • 6.0Staff
    • 6.0Atmosphere
    • 8.0Cleanliness
View Property Reply

Hi thank you for reviewing us at Base Rotorua - this feedback gives us the opportunity to improve how we do things! We are now happy to say that we do Free WiFi for ALL guests. The hostel is a dry hostel however we do offer ALL in house guests Free Entry & $5 drinks & a Free Meal in our bar. We are also now offering a free continental breakfast for all Hostelworld bookings. From all the crew @ Base Rotorua thank you and we hope that you come and visit us again soon!

  • Anonymous
  • Australia, Female, 25-30
  • Novice Nomad
  • 4 reviews
10th Mar 2016
8.6

Had an issue with late check in, even though I had emailed ahead I had difficulty getting into reception and the staff seemed little, to not interested in giving me any direction towards facilities or check out times and proceedure.

    • 8.0Value For Money
    • 8.0Security
    • 10.0Location
    • 10.0Facilities
    • 4.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • USA, All Female Group, 41+
  • Novice Nomad
  • 1 review
3rd Mar 2016
9.4

We had a private twin room. Our own bathroom and to our surprise, a very nice little kitchen!!! Awesome value, wonderful helpful staff. Great location. Wish we could have stayed longer!!

    • 10.0Value For Money
    • 8.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • England, Female, 18-24
  • Novice Nomad
  • 5 reviews
20th Feb 2016
8.9

Staff were very friendly, the pool was good and a pretty good location.

    • 10.0Value For Money
    • 6.0Security
    • 8.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • Switzerland, Female, 25-30
  • Novice Nomad
  • 1 review
19th Feb 2016
2.6

The hostel was horrid, with incompetent staff. The room was dirty and the shower room and no window or fan so it became a sauna when showering. I had prebooked 2 nights but was forced to chekc out after the first night and check back in. Even though I had the reservation confirmed and placed a deposit, they had no rooms available. Complete rubbish. They charge 6 Dollars for 1 day of internet which in my opinion is just ridiculous for a hostel. Stay at the YHA.

    • 2.0Value For Money
    • 2.0Security
    • 6.0Location
    • 2.0Facilities
    • 2.0Staff
    • 2.0Atmosphere
    • 2.0Cleanliness
  • Anonymous
  • Canada, Female, 25-30
  • Novice Nomad
  • 4 reviews
8th Feb 2016
6.6

Told the staff that some belongings were left behind in a room, which included rotting food and they didn't do anything about it. Had a large dorm room to myself my second night which was great. A little further from the isite than is enjoyable to walk with all your luggage.

    • 10.0Value For Money
    • 4.0Security
    • 4.0Location
    • 10.0Facilities
    • 6.0Staff
    • 4.0Atmosphere
    • 8.0Cleanliness

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