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Base Rotorua Reviews

1286 Arawa St, Rotorua, New Zealand

Reviews & Ratings Explained

72%Overall Rating

From 23 ratings
  • 68%Character
  • 69%Security
  • 78%Location
  • 73%Staff
  • 70%Atmosphere
  • 72%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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80%

The staff was kind, also not always available. The doors where all locked with cards, but I panicked often because it takes some attempts untill they worked. It is easy to get to town there and the free luggage storage is great. However the kitchen equipment is poor. There were only 3 forks in the whole kitchen!

  • Novice Nomad
  • 02 May 2013
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)


63%

Cooking facilities are bad! Rest very good!

  • Novice Nomad
  • 29 Apr 2013
  • Anonymous
  • Germany
  • Male, 18-24
  • (1 review)


70%

The kitchen needed a lot of stuff, there was no cutlery, one frying pan, one chopping board, ect.

  • Novice Nomad
  • 25 Apr 2013
  • Anonymous
  • Denmark
  • Female, 18-24
  • (4 reviews)


90%

Great place, great staff, real nice clean bathrooms

  • Novice Nomad
  • 10 Apr 2013
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)


43%

Staff not really happy. They should smile more often. I am so upset with Base hostels. I Will never use them again. The bars are so noisy. Your company does not respect all customers. We need to sleep. The other day I was in Taupo, and again the music till 3am in the morning. It was umbearable. If young people want to party while they are on holiday that is cool for me but You should close the bar's doors and play the music not that loud!!!!

  • Novice Nomad
  • 01 Apr 2013
  • Anonymous
  • Spain
  • Female, 31-40
  • (1 review)


57%

Distinctly average. Large, impersonal hostel. Decent sized dorms but kitchen very poorly equipped, bar promotions failed to materialise. Well located within Rotorua.


80%

Comfy and clean Rooms, great size 8 bed dorms unlike all of the other base hostels we have stayed in. The pool is lovely to hang around on a hot sunny day! Staff very friendly. Handy having the Lava Bar next door for cheap drinks but if your room looks out over the bar deck then it can get really noisy. Other than that fab hostel!

  • Novice Nomad
  • 04 Mar 2013
  • Anonymous
  • England
  • Couple, 18-24
  • (2 reviews)


67%

our stay was good,so much so that we would book here again

  • Novice Nomad
  • 01 Feb 2013
  • Anonymous
  • New Zealand
  • Female, 31-40
  • (1 review)


87%

A wonderful hostel, great facilities, friendly and helpful staff, loved the hot pool!! Thanks for a great stay!

  • Novice Nomad
  • 05 Jan 2013
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


73%

I loved hanging at the pool or meeting new peoplet at the bar next door! Really nice! :)


90%

loved this hostel, great pool, great location and the lava bar next door is cool to meet people and gets realy busy. would definately stay again!

  • Novice Nomad
  • 27 Dec 2012
  • Anonymous
  • England
  • Male, 25-30
  • (5 reviews)


63%

Just because I am a Budget Traveller I dont want to sleep under spiderwebs and be awake all night beacuase of the loud music from next door's Lava Bar. Sorry guys, but I really think you should at least starting to clean properly

  • Novice Nomad
  • 22 Dec 2012
  • Anonymous
  • Germany
  • Female, 18-24
  • (3 reviews)


60%

I meet two girls in reception that were very bad and very unpolites !!!!!

  • Novice Nomad
  • 25 Nov 2012
  • Anonymous
  • Brazil
  • Male, 31-40
  • (6 reviews)




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