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Base St Kilda Reviews

17 Carlisle St, St Kilda, Melbourne, Australia

Reviews & Ratings Explained

86%

Rating
1077 Total Reviews
  • 79%Value For Money
  • 91%Security
  • 91%Location
  • 88%Staff
  • 88%Atmosphere
  • 80%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

Great staff, enjoyed the stay. Paid for extended check out times though and got woken up multiple times asking why we hadn't checked out yet. But otherwise a great stay.

Owner Comment (Hide)
G'day there! Thank you for leaving us a review! We're sorry that although you had late check out you got woken up. We will discuss this at the next managers meeting and ensure all staff are up to date with our check out procedures. We hope the next time you're in Melbourne you come and stay with us again :-) Best wishes & safe travels, BASE MANAGEMENT

80%

Overall, had a great experience but the rooms were pretty dirty. They only did slight vacuuming during the day and the bathrooms had mold growing. Definitely could use a deep cleaning in the rooms and bathrooms. All the bathrooms/showers are in-suite. Staff were friendly overall, and pretty accommodating. I would stay here again when I'm in the Melbourne area!

Owner Comment (Hide)
Hi there, We appreciate the time you took to leave us a review. We're sad to hear that the room you stayed in wasn't up to our usual standard. We've taken your comments on board and will discuss at our next managers meeting to ensure that the room is thoroughly cleaned. We hope you do come and stay with us again so we can exceed your expectations :-) Best wishes & safe travels, BASE MANAGEMENT

69%

Great if you're looking for a party hostel, lots of events and close to everything. If you're not really here for drinking and partying than you may want something quieter.

  • 31st Jul 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
G'day there! Thank you for leaving us a review. You're right! We are a notorious party hostel with both night and day time entertainment. We have free BBQs, free trivia, karaoke and live music throughout the week as well as walking tours and other free activities during the day. We hope that if you come back to Melbourne you'll join us again! Best wishes & safe travels, BASE MANAGEMENT

80%

Had a great time at base. Location isn't near city center but it's super easy to get a bus. Don't book traveling through their desk, they sell packages with their affiliates- which are actually a great deal if you want to only travel through them, but there are other options that are cheaper as well. I'd recommend them.

Owner Comment (Hide)
G'day there! Thank you for leaving a review! We're glad you had a great time staying with us. In regards to our Travel Desk - we always try and book the best tour operators which may be why our prices are a little higher however we will always price match other quotes - so if do get a price for a tour from another company, come and see us to see what we can do! We hope to see you the next time you're in Melbourne, Best wishes & safe travels, BASE MANAGEMENT

94%

I am a 50 something traveler, I was welcomed by all and treated just like any of the other guests. Would stay again no worries.

Owner Comment (Hide)
G'day there! Wow! What a fantastic review! We love all travelers and are so glad that you enjoyed your time with us. We can't wait for you to come and join us again :-) Best wishes & safe travels, BASE MANAGEMENT

31%

Worst hostel experience ever. Non stop drinking and loud music because of the bar downstairs. People having loud orgies, vomiting and defecating in beds. Had to move rooms twice, was offered another room but had had enough after someone was touching me while I was trying to sleep. Left in middle of the night and slept at a tram station which was much better than staying one more night at this hostel. The high review score for this hostel is a joke. So many better places in st Kilda.

Owner Comment (Hide)
Hi there, We appreciate your feedback and will discuss your points at the next managers meeting. Sometimes we find that our hostel isn't a good fit for some guests however it seems that your stay was particularly bad and for that, we are sorry. We are an award winning Party Hostel but we pride ourselves on our cleanliness and security. We hope that the rest of your travels are more enjoyable. Best wishes, BASE MANAGEMENT.

100%

Booooooozieee Biinngoooooooo

Owner Comment (Hide)
G'day there! Thanks for leaving us an amazing review! It sounds like you enjoyed yourself and we hope that the next time you come back to Melbourne you come and join us again on a Monday Night for our Bingo ;-) Best wishes & safe travels, BASE MANAGEMENT

54%

If your planning on staying in a dorm don't bother the most disgusting dorm I've ever been in! Asked to move dorms which I did into another rank room. Beds not that comfy. Kitchen and TV room good. Most receptionist happy to help, however when one messed up are shuttle time and couldn't change it gave us attitude and didn't bother apologising. I would never stay hear again.

Owner Comment (Hide)
Hi there, We appreciate your feedback and will bring up the cleanliness issues with our Housekeeping Manager. We're shocked to hear that you received 'attitude' from one of our staff members as we pride ourselves on our staff being very friendly and helpful. Would you be able to contact me on georgia.mackay@stayatbase.com and elaborate more on your comments? Best wishes & safe travels, Georgia Guest Services Manager

71%

Not a bad hostel but not great value for money, rooms not particularly clean, nor the bathrooms, bar had good deals and the staff made the evenings, boozy bingo is a must! Location wasn't bad. However we were in the smoking area one evening and saw a mouse run across the bar area inside! Disgusting

Owner Comment (Hide)
G'day there! Cheers for leaving us a review. We appreciate all feedback given and it seems that you enjoyed our Bar Nights. We're shocked to hear about the mouse and cleanliness issues however have taken appropriate measures to fix them. We wish to invite you back to our Hostel so we can exceed your expectations. Best wishes & safe travels, BASE MANAGEMENT

89%

Loved my time at Base! Great group of backpackers and really friendly staff! Would love to have stayed longer!

  • 20th May 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
G'day there! What a great review! Thanks! We're glad you enjoyed your stay with us and we hope that the next time you're in Melbourne you come and join us again. Best wishes & safe travels, BASE MANAGEMENT

69%

Grand hostel with friendly staff, I would recommend u stay here in summer rather than in the winter months

  • 18th May 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
G'day there! Thanks for leaving us a review. Base St Kilda is the only place to be in the Summer months! We're 3 minutes walk from the beach and located close to cafes, restaurants, clothing stores and grocery stores. Although it can be a bit chilly down here, we strive to provide a fun, friendly environment for everyone who stays behind to see everything Melbourne offers in the winter. We hope to see you again in the Summer! Best wishes & safe travels, BASE MANAGEMENT

100%

Had a great time here! Staff were friendly and helpful and made me feel so welcome!! Good place to party and meet people of you're travelling alone. Also there's cheap and even free food deals most days. Would definitely come back.

  • 13th May 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hi there! Cheers for leaving us such a banging review! We really enjoyed having you here and we hope the next time you're in Melbourne you come and stay with us again! Best wishes & safe travels, BASE MANAGEMENT

100%

Fantastic location, great atmosphere, staff were friendly from when I arrived to when I left, very chilled place and I will definitely stay in more base hostels on my travels.

  • 11th May 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
G'day there! Wow! What a fantastic comment to read! Thanks for taking the time to leave us a review. We hope the next time you're in Melbourne you come and join us again! Best wishes & safe travels, BASE MANAGEMENT

100%

All the staff are so, so friendly and will help you with any issue you have! The rooms are clean and spacious. Would definitely reccommened staying here!

Owner Comment (Hide)
G'day there! Wow! Cheers for leaving us such an amazing review! We hope the next time you're in Melbourne you come and stay with us again. Best wishes & safe travels! BASE MANAGEMENT

97%

I really enjoyed my stay and being there by myself was not a problem, staff and other people staying in the hostel where really friendly and inviting.

  • 8th May 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
G'day there! Thanks for leaving us a great review! We understand that staff can be a huge factor in whether or not you enjoy your holiday so we try to pick the friendliest, craziest, sexiest people to work on our team! Which ends up meaning that only the friendliest, craziest, sexiest guests come and stay with us ;-) We hope the next time you're in Melbourne you come and join us again, Best wishes & Safe travels, BASE MANAGEMENT

83%

Bathrooms in dorms were kept clean but not floors in dorms or hallways. Staff were helpful.

Owner Comment (Hide)
G'day there! Cheers for leaving us a review. We appreciate all feedback and it seems that you had a pretty good time with us. We will investigate your comments about the floor and hallways being dirty with our Housekeeping team. We hope the next time you're in Melbourne you come and join us again so we can exceed your expectations! Best wishes & safe travels, Base Management

71%

Well its obviously a party hostel, but it would be nice if there was a common area for socializing other than the bar. Bar staff were very rude when i asked to order food instead of alcohol on 7/4/2015. Once they found out i wanted food they acted like i wasnt there until I left to get something at the 7-11 instead. Went back a couple nights later and the guy there was much more friendly, so perhaps it was just a couple bad ones. Front desk staff were friendly and welcoming 24 hours per day.

Owner Comment (Hide)
Hi there, We appreciate you leaving a review. We are very concerned to read your comments on our bar team as we understand that staff can make or break a hostel. If you wouldn't mind emailing me to give us further information on the staff you found rude so we can investigate the matter. Thank you again for leaving us a review, Best wishes & safe travels, BASE MANAGEMENT

89%

Great hostel. Kitchen is way small for the number of people, and was wayyy too hot! But the bar is great, staff are nice, and location is awesome.

Owner Comment (Hide)
G'day there! Cheers for leaving us a review! Although our kitchen was a bit warm for you it seems that you still had a great time with us which is awesome :-) We hope you come back and join us again when you're back in Melbourne! Best wishes & safe travels, BASE MANAGEMENT

71%

Very party oriented hostel. I chose it as I'm travelling alone and thought it would be a good environment to meet people but it felt quite clique-y at times. This may have been as I was there over a weekend with big groups travelling together though. Staff are friendly but a lot are new so aren't necessarily able to tell you a whole lot about what to do in Melbourne.

Owner Comment (Hide)
G'day there, Thank you for taking the time to leave us an honest review. We are a very party orientated hostel with something on every night designed to get people meeting each other but it seems in this instance that wasn't the case - for which I'm sorry :( We hope the next time you come to Melbourne you give us another shot! Best wishes & safe travels, BASE MANAGEMENT

91%

Great place with an amazing atmosphere, 2 minute walk to the beach, and all kinds of mayhem on every night!

Owner Comment (Hide)
G'day there! Thanks for leaving us a banging review! We appreciate all feedback given and it seems that you had a great time with us which is what we're after! Come and join us again the next time you're in Melbourne! Best wishes & safe travels, BASE MANAGEMENT

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