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Base St Kilda Reviews

17 Carlisle St, St Kilda, Melbourne, Victoria, Australia

Reviews & Ratings Explained

83%Overall Rating

From 67 ratings
  • 81%Character
  • 84%Security
  • 87%Location
  • 86%Staff
  • 83%Atmosphere
  • 80%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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20%

Extremely rude and unfriendly staff and bedbugs

  • Novice Nomad
  • 19 May 2012
  • Anonymous
  • Ireland
  • Female 31-40
  • (1 review)

Owner Comment (Show)
Hi, thanks for taking the time to let us know how you felt about your stay. Obviously your review was of considerable concern to us here at BASE St Kilda. Usually our staff rate very highly, and we proud ourselves on always having a fun friendly staff atmosphere. If you could please let us know who was rude towards you that would be a big help on our end. Furthermore, we adhere to a very stringent policies regarding bed bugs that include all metal bunk beds, daily room inspections and external proffesional cleaners. Consequently in over 8 years of operation this has almost never been an issue. It would be very helpful if you could let us know where and when in the hostel you believed this to have occured? I just wanted to again apologise for not having met your expectations, and wish you all the best in your future travels, Warm regards, BASE Management

87%

Clean and secure. All the staff were very friendly. Good specials in the bar. Friendly Atmosphere and conveniently located.

  • Novice Nomad
  • 12 May 2012
  • Anonymous
  • Australia
  • Female 25-30
  • (3 reviews)


100%

Would definitely recommend Base. Easily one of the best hostels I've stayed at. The bar is awesome, always something going on in the evenings; cheap food and awesome things to do like beer pong :). Ladies night on Thursdays is pretty special too. Staff at the hostel are super friendly and helpful with any of your requests. Rooms are very clean, comfy beds and having an en-suite is always a bonus. Location is good aswell. Thank you Base for a great stay ;)

  • Novice Nomad
  • 08 May 2012
  • Anonymous
  • England
  • Male 18-24
  • (1 review)


100%

My stay at Base hostel was absolutely amazing! The staff is very friendly, the rooms are big and clean and the fact that every room has it's own bathroom is just great! When we arrived we got a tour around the hostel, this made ud feel very welcome and comfortable. The bar is open every night, and every night they have a different theme, so every night is fun in its own way. And you can barely hear the music in the rooms, so it's no problem sleeping if you're not up for a night out! Loved it!!

  • Novice Nomad
  • 08 May 2012
  • Anonymous
  • Denmark
  • Female 18-24
  • (1 review)


33%

Awful value for money no free Internet even had to pay for towels 3 dollas! Really expensive alcohol and food really poor. The jobs man gave no information on jobs just a list off websites to visit and then Internet cost 5 dollas an hour. Horoble atmosphere and all 10 people I had met and were all travelling alone thought the same .. The night life was very poor playing only top 40 tunes and alcohol far to expensive. St kilda as a whole to expensive for back packers.

  • Novice Nomad
  • 25 Apr 2012
  • Anonymous
  • England
  • Female 18-24
  • (1 review)

Owner Comment (Show)
Hi There, We appreciate you taking the time leave your feedback. I was very surprised to read that you found a general lack of value for money. We pride ourselves on creating an unbeatable service for great value and try to apply that to every element. The $3 towel is through an external company who launders the fluffiest towels and ensures they are fresh and clean for all guests. I was concerned to read you thought the food was poor, we try to ensure our $5 meals are to the highest of standards with fresh food delivered daily and extensive training given to our chefs. Sometimes factors are beyond our control and I would always suggest making us aware of the issue at the time and we will certainly work to resolve any problem right away. Similarly, we run extremely competitive priced drinks and often challenge people to find cheaper drinks in Melbourne. We understand backpackers are on a budget and try to provide the best value for money possible. I also noted that you commented about the lack of job information made available by our 'jobs man.' Unfortunately, the availability of jobs is dependent on numerous external factors such as climate and economic conditions. The list of websites you mentioned is made available to all guests when there is a shortage of jobs and we always keep resumes on file to find suitable positions whenever one should arise. I was again concerned by your comments that the night life was poor. This is usually everyone's favourite part of the hostel and we recently won the Golden Backpackers award for the best backpacker's night. The type of music played is often determined by the crowd in the bar and each night numerous requests are played so unfortunately sometimes people have different tastes in music, but we always try to accommodate everyone and their requests. We do however take any complaints seriously and I have shared yours with the bar manager. With the internet, it is moderated by an external company which ensures all computers are constantly working with all features and we have the quickest internet connection possible, which is what the $5 for 75minutes goes towards. I really do appreciate your comments and I hope you understand the situation and hope you will give us another shot at exceeding your expectations and we welcome you back to Base St Kilda or another Base property in the near future. Happy Travels! Catherine

67%

Base is a circus! Not a place to relax. It's far too noisy for that. The bar area in the foyer is utterly superfluous.

  • Novice Nomad
  • 16 Apr 2012
  • Anonymous
  • Germany
  • (Gender undisclosed)
  • (1 review)


97%

Such a friendly atmosphere best bar in st kilda by far great place to stay

  • Novice Nomad
  • 13 Apr 2012
  • Anonymous
  • Ireland
  • Couple 25-30
  • (2 reviews)


83%

Nice and Clean Hostel, but a bit to impersonal for me

  • Novice Nomad
  • 13 Apr 2012
  • Anonymous
  • Germany
  • Male 25-30
  • (2 reviews)


93%

Great place! So easy to meet people and had a great bar attached. VERY clean and comfortable. Good kitchen and events happening. So close to the beach and tons of shops! Loved it!

  • Novice Nomad
  • 12 Apr 2012
  • Anonymous
  • Canada
  • Couple 18-24
  • (1 review)


73%

Location and security are all good. However, the room had a stale odour which was probably coming from the carpets. Our room had an ensuite which was great. The kitchen was fine except there was no hot water for washing dishes.

  • Novice Nomad
  • 06 Apr 2012
  • Anonymous
  • Ireland
  • Female 25-30
  • (1 review)


87%

Overall a really good stay with 4 other friends from Sydney. It looks from our point of view, ever since getting highly rated reviews a couple of years ago, management has either got a bit slack on the cleanliness or management has changed. Things to improve would be the painting the walls, removing the smell in the hall ways and thinking of getting new carpet. If this place was more clean, it would definitely be one of the top hostels. Other then that, we enjoyed our stay.

  • Novice Nomad
  • 06 Apr 2012
  • Anonymous
  • Australia
  • Male 18-24
  • (2 reviews)


83%

Was difficult to sleep until 3am as the music was very loud in the room even with windows closed. That being said I knew that it would be a party hostel when I booked!

  • Novice Nomad
  • 05 Apr 2012
  • Anonymous
  • USA
  • Female 18-24
  • (3 reviews)


93%

Best Hostel i've ever been to. Loved every minute

  • Novice Nomad
  • 02 Apr 2012
  • Anonymous
  • England
  • Male 18-24
  • (1 review)


80%

I think this hostels's really FUN. Especially at night. And Location is good, because of near the Tram and bus stations that go to the city. I think I had good experience.

  • Novice Nomad
  • 30 Mar 2012
  • Anonymous
  • South Korea
  • Male 18-24
  • (1 review)


77%

Very clean hostel with a good location, we stayed in the all female level where girls booked in as one person but 3 were sleeping in the one bed which made the room cramped as their was 8 others already. In saying this we had a great time in the hostel. Its a great partying hostel if thats what your looking for. Ladies get free champagne from 8-9 each evening, there was a good buzz in the hostel.

  • Novice Nomad
  • 22 Mar 2012
  • Anonymous
  • Ireland
  • Female 18-24
  • (1 review)


83%

The ultimate party hostel. Great if you like nothing more than getting drunk with a bunch of other British travellers and not venturing out. The hostel is very big, which makes it a bit impersonal for me and I found it hard to meet other lone travellers. Kitchen is good but not big enough for the shear amount of people. On the plus side staff are very helpful particularly with booking tours and the rooms are good with a great ensuite bathroom.

  • Novice Nomad
  • 20 Mar 2012
  • Anonymous
  • England
  • Female 25-30
  • (2 reviews)


70%

Stayed in a female only dorm - paid extra. none of the additional facilites (hairdryer, hair straighteners) were actually there. Girl in bunk underneath brought different boys into the dorm each night. Unpleasant stay, although not entirely the fault of the hostel.

  • Avid Traveller
  • 16 Mar 2012
  • Anonymous
  • England
  • Female 25-30
  • (17 reviews)


77%

A very good hostel in a good location. It is very much a party hostel and if you are looking for a quieter time I would not recommend staying here.


80%

Had a great time staying here for the F1. Very sociable place. Nice bar. Great for meeting others. See you guys next year!

  • Globetrotter
  • 15 Mar 2012
  • Anonymous
  • Scotland
  • Male 25-30
  • (30 reviews)


93%

Safe and secure hostel in a brilliant location. The staff were helpful and the place had a great party atmosphere.

  • Novice Nomad
  • 14 Mar 2012
  • Anonymous
  • England
  • Male 18-24
  • (1 review)


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