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Base Sydney Reviews

477 Kent Street, NSW 2000 Australia, Sydney, Australia

Reviews & Ratings Explained

78%

Rating
994 Total Reviews
  • 70%Value For Money
  • 83%Security
  • 95%Location
  • 81%Staff
  • 72%Atmosphere
  • 72%Cleanliness
  • 71%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

The location is pretty good! Short walk to Darling Harbour and to George Street where you can catch the free bus to Circular Quay (Opera House and Sydney Harbour Bridge). The restaurant / bar attached to the hostel Scary Canary always have deals on food and drink so check them out! Pretty good value for money.


66%

My friend and I were initially put in separate rooms which was annoying as we had asked to be together when booking months in advance. I was lucky and was put into a 10 bed with some lovely people, my friend in the other hand was put into a room full of people drinking and although we both like a party it began to get tedious when they were in and out of the room making noise until 6am. Our food was stolen from the fridge in the kitchen which was also very annoying


66%

shower stalls could use a small shelve to put your soap or shampoo on! complimentary wi-fi would be nice too, even if its a limited 30-45min access a day.


89%

Stayed in the girls sanctuary which I would definitely recommend. Found the cleaner a bit rude my room mate had him walk in on her in a towel cos he didn't wait after he knocked and the lift had broken so carrying all our stuff down from the 4th floor wasn't ideal. Not a very good atmosphere there but the bar next door Is perfect for meeting people. Definitely recommend it good location


94%

Amazing place to stay Lot of good people very friendly staff

  • 26th Mar 2015
  • Novice Nomad
  • Anonymous
  • France
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Hi David (the man with the best last name!!) Thanks you so much for your awesome review. We LOVED you too! You are such a positive and friendly guy, its great to have you staying here and we hope you have a great trip in Australia. We hope to see you in Sydney again someday. Cheers, Base Crew Sydney

86%

Great place to stay in a great location. Friendly welcome. Rooms were ok and clean Would stay there again.

Owner Comment (Hide)
Hi Tony, Thanks for your great review. We take these reviews super serious and try to improve wherever we can so great to hear that you liked it. We hope to see you again whenever you're back in Sydney. Happy travels, Base Crew Sydney

94%

No issues while staying here. The room was clean and facilities were clean.

  • 20th Mar 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
Hi Brian, Thanks for your short and great review. We all work hard to keep this hostel clean, friendly and exciting so its great to hear that you noticed. We hope to see you again whenever you're back in Sydney :) Kind Regards, Base Crew Sydney

63%

This is definitely a place for young travelers who like to party. Expect staff to knock on your door in the evening promoting drink specials for the bar next door. Cleanliness was ok. Curtains didn't shut properly letting light stream in.


60%

Way too hot in the room at night. Pretty crappy in-room facilities for $55/night


46%

Pretty standard Base hostel: dirty and smelly and untidy... The staff were really helpful and fun, but the rooms smelled like sweat and sour milk, the carpets were stained and covered in gum, and the bathrooms reminded me of an old swimming pool changing rooms. Fire alarm apparently went off at 4am meaning we all had to evacuate. However it didn't go off in my room which is obviously a huge safety problem... Luckily it was a false alarm. Bearable for one night because of location.


86%

Great location. Moved rooms during my stay, both 6 bed dorms however the second was much better with a window and more room. Loud at night but to be expected with a bar attached.

Owner Comment (Hide)
Hi Lauren, Thanks for leaving a great review behind and its great to hear that you liked your stay. We hope you have a great time in this beautiful country and hope to see you back in Sydney again :) Happy Travels, Base Crew Sydney

69%

Location is excellent. Close to everything. Seven eleven just a few meters away. BUT.... The noisiest hostel I have ever been. There is a club at the ground floor that plays absurdly loud music till early morning on Thursday, Friday and Saturday. Ear plugs wouldn't work. Nobody in the room managed to sleep until 03.00. If you need to sleep I don't think you'll be able to, unless your room is in the highest floor.

Owner Comment (Hide)
Hi Stylianos, Thanks for choosing to stay at Base Sydne. Although our in-house bar can be lively and patrons come to party hard this should not have impacted on your sleep. We have made a number of changes to reduce sound spilling into accommodation but this for some people still too loud. We are always happy to move people to our higher floors if this bothers them :) We hope to see you back whenever you’re back n Sydney and we’ll promise you a great night sleep  Happy Travels!

100%

the only thing i might suggest would be to ad hand soap and a toiletbrush to the toilets in the dorm rooms

Owner Comment (Hide)
Hi Joan, Thanks for your awesome review. We are updating our bathrooms atm so I take your feedback in consideration :) we're all so happy to get great reviews like your. We hope to see you again whenever you're back in Sydney. Happy Travels, Base Sydney Crew

74%

I love the location, it was perfect! And the staff was friendly! But base was for me to big, especially in the lounge ; people were on their own. Another thing that I "didn't like" was the kitchen.. The kitchen stuff was not clean and it took long to boiled some water. But further; I had a great time in Sydney cause I had great roommates!

Owner Comment (Hide)
Hi Roxy, Thanks for your review. Great to hear that you liked our staff and location. I guess we cant really do something about how big we are, but I agree that we need to "upgrade" the kitchen. In the next couple of months our kitchen get a big revamp so I hope that if you every get back to Sydney, our kitchen is the best one you have ever seen :) Hope you have a great time travelling and enjoy this beautiful country!! Cheers, Base Sydney Crew.

89%

Had a Great stay for 6 nights! :) Ladies floor toilets could of had a shampoo/conditioner/soap holder in showers & a seat just outside would of been handy 2 put your belongings & clothes on... like BOUNCE Hostel has in all there showers. Also, a T.V/Lounge area could be added to the place to make it easier for all backpackers to socialize & meet one another!! Cheers :D

Owner Comment (Hide)
Hi Nikki, thanks for leaving a great review behind, We are actually retiling the bathrooms this season so we're definitely getting some chairs/benches too :) We are working on another recreational room as we speak so we hope this will be finished in the next couple of months :) Happy Travels! Base Crew Sydney

97%

Great people, great times!!!

Owner Comment (Hide)
Hi Rich, Thanks for your amazing review :) Short but powerful! We hope to see you back again in Sydney or at any other Base in Oz or NZ. Happy Travels, Base Crew Sydney

69%

Was a proper hostel but nothing great. Location is good as it is near the train station. Staff is helpful but not all of them are so welcoming (one danish guy working there seems to have a difficulty to smile). Noise with the club just next to the hostel makes it not very easy to sleep as you find a lot of drunk people around the hostel.

Owner Comment (Hide)
Hi Fahad, Thanks for your review. We take these reviews super serious so thanks for the feedback.We do on some nights have bar noise on level 1, but are always happy to move people to a different floor if they are bothered by it :) As we have a no alcohol policy in the rooms, we try to create the best sleeping environment for all guest. For this reason we have security guards at our door step on busy nights too. I hope you can give us another chance when you are back in Sydney.Happy Travels!

54%

Guy who was checking me in didn't explain where what was, when I asked if there was free internet in the city (like at the Telstra phone boots) he gave me the wrong info, gave me the feeling he didn't have time for answering questions

  • 18th Feb 2015
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
Hi Marieke, Thanks for leaving a review behind, we take these reviews super serious so thanks for giving us some feedback. We have had a lot of changes in our team but everyone is now settled in and very knowledgeable :) I hope that you can give us another chance whenever your back in Sydney so we can show you how awesome we are :) Happy travels Base Crew Sydney

100%

I stayed 3 nights and was quite happily accommodated. I had free shuttle service from the airport but as it turns out that was only one way. The location is so ideal! However the common "hang out" room is mostly in the foyer where you check in. small tv in the kitchen, not enough for people to sit around. Really flat pillows. Scary Canary nightclub/pub next door is amazing!!! great happy hour incentive.

Owner Comment (Hide)
Hi Krystle, Thanks for you awesome feedback. We are actually working on another "hang out" room as we speak :). We also are updating our pillow surely but slowly while we are painting and recarpeting all rooms atm :) I hope you will be even more satisfied whenever your back in Sydney again! Again, thanks for leaving a great review behind. Base Crew Sydney

89%

Nice hostel with great location. Suitable for someone looking for parties I guess.

Owner Comment (Hide)
Hi Xiaolan, Thanks for leaving a review behind. We take these reviews very serious so I'm happy to see that you liked it here. We hope you have a great time here in Oz and hope to see you in Sydney again or any other Base in OZ or NZ :) Happy Travels, Base Crew Sydney

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