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Base Sydney Reviews

477 Kent Street, NSW 2000 Australia, Sydney, New South Wales, Australia

Reviews & Ratings Explained

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

Reviews of Base Sydney

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73%

The hostel is clean and has activities to do e.g. ping pong and a TV room. To me there was no atmosphere to it and was too big to interact with any other guests, other than those in your room, it felt more like a hotel. Having said that it's next door to scary canaries and we stayed for a week and was fine.

  • Novice Nomad
  • 31 Jan 2012
  • Anonymous
  • England
  • Couple 18-24
  • (2 reviews)


76%

Really nice hostel, was worried as I'm not a real party animal but it wasn't all focused on partying. Staff were rude at some points but I think they were very stressed out I did have to wait a long time to check in and then was told I couldn't get in until 2pm which was a pain. When I checked out the staff were very polite, so I think it depends who you get. The travel information dest was so good, mark was great helped me out a lot and even my friend who wasn't starting at base.Had a good time

  • Novice Nomad
  • 20 Jan 2012
  • Anonymous
  • England
  • Female 18-24
  • (2 reviews)


66%

Very Good location, next to town hall, right in the center of the City. Mostly unfriendly staff, atmosphere ok.

  • Novice Nomad
  • 05 Jan 2012
  • Anonymous
  • Switzerland
  • Male 18-24
  • (1 review)


96%

I loved staying here. It's great for anyone who wants to party. The scary canary next door is an awesome bar

  • Novice Nomad
  • 30 Dec 2011
  • Anonymous
  • Australia
  • Male 25-30
  • (1 review)


86%

a litte difficult to find here. although it was a huge building, people in the street didn't knew here. not calm, peaceful, but active. if you choose a female only room, the alchol and breakfast voucher can be given

  • Novice Nomad
  • 28 Dec 2011
  • Anonymous
  • South Korea
  • (Gender undisclosed)
  • (1 review)


96%

Good location right next to Darling Harbour and near the main shopping areas. Not to far to walk to the opera house and harbour bridge. Helpful staff and good deals on attractions. nice hostel

  • Avid Traveller
  • 27 Dec 2011
  • Anonymous
  • England
  • Couple 18-24
  • (12 reviews)

Owner Comment (Show)
Hi Shaun, We are glad we could provide you with what you needed during your stay. Thank you for staying with us

90%

I had a great stay, the staff were helpful and friendly and the hostel was clean. The location is exellent well worth the money.

  • Novice Nomad
  • 24 Dec 2011
  • Anonymous
  • England
  • Female 25-30
  • (1 review)

Owner Comment (Show)
Hi Karen, Should you return to Sydney, we would welcome you back with open arms. Enjoy your travels and stay safe

93%

Great staff, was an enjoyable stay.

  • Novice Nomad
  • 16 Dec 2011
  • Anonymous
  • Australia
  • Male 31-40
  • (1 review)

Owner Comment (Show)
Hi Greg, We are very please you enjoyed you time here. We look forward to your return one day.

73%

Nice place, well located. Although key cards frequently stopped working which meant you were forever going back to reception to get them reprogrammed. The worst part of Base Sydney was the reception desk, there was always a que with not enough staff on so you would que for up to 30 mins at a time. When all you wanted to do was purchase internet time or ask for your mail this was annoying beyond belief.

  • Novice Nomad
  • 08 Dec 2011
  • Anonymous
  • England
  • Male 25-30
  • (2 reviews)

Owner Comment (Show)
Hi Rowan, We are glad you enjoyed your time at base Sydney. We are sorry you were not happy about the quickness of the reception desk and have taken this on board. Happy travels

73%

The staff was very nice and always helping out... The point is that there was not enough people at the reception at any time! Lines in front of the reception a usual picture and really anoying...

  • Novice Nomad
  • 05 Dec 2011
  • Anonymous
  • Germany
  • Male 18-24
  • (1 review)


80%

A excellent choice if you are staying in Sydney for a couple of days. Clean rooms and friendly staff. Good location to.


60%

The bathroom is just filtfty. I can stand it, but i won't stay for long there

  • Novice Nomad
  • 04 Dec 2011
  • Anonymous
  • Netherlands
  • Male 18-24
  • (4 reviews)


53%

This was a bad experience for my friend and I considering the reviews we read on line. The only thing that you have going for you is the location. That is it. The staff are the worst part. Not friendly, Not helpful and overall rude.

  • Novice Nomad
  • 03 Dec 2011
  • Anonymous
  • Australia
  • Female 18-24
  • (1 review)


86%

had a good stay great location near train and food good night club..

  • Novice Nomad
  • 02 Dec 2011
  • Anonymous
  • Australia
  • Male 41+
  • (1 review)


53%

When we got there the toilet was knocked over. Talk about disgusting. Also there was no soap in the bathroom

  • Novice Nomad
  • 29 Nov 2011
  • Anonymous
  • USA
  • Female 18-24
  • (2 reviews)


43%

The lady on the counter was very rude on Thursday night.

  • Novice Nomad
  • 17 Nov 2011
  • Anonymous
  • Australia
  • Male 18-24
  • (2 reviews)


73%

the toilet wasn´t very clean.

  • Novice Nomad
  • 14 Nov 2011
  • Anonymous
  • Brazil
  • Male 18-24
  • (3 reviews)


80%

massive que at reception was only downside. Always a big que that takes ages to go down, they shud have a seperate que for people that have other issues like internet etc,

  • Novice Nomad
  • 13 Nov 2011
  • Anonymous
  • England
  • Male 25-30
  • (1 review)


56%

Arrived late enough after a long flight, first guy i met when i arrived hadnt a clue what he was doing, looked totally confused when i said i had booked through hostel world, finally got my room only to be woken up at 3am to say i was in the wrong room , so was moved out of the 4 bed which i had paid for and put into 6 bed, was again moved 3 more times all into 6 beds until finally the manager put me back into the original room, think it was a disgrace for someone to have being moved at 3am

  • Novice Nomad
  • 07 Nov 2011
  • cdsb19881342
  • Ireland
  • Male 18-24
  • (1 review)


80%

room organisation wasn't the best. I was switched from one room to the other because beds weren't available. I wasn't given what I paid for at first and had to claim it back.

  • Novice Nomad
  • 01 Nov 2011
  • Anonymous
  • France
  • Female 18-24
  • (1 review)

Owner Comment (Show)
Hi there, Thank you very much for taking the time to review your stay at our hostel. I sincerely apologise for the inconvenience you experienced. At times it might get very busy and due to the amount of people staying here mix-ups do happen very occasionally, even though we're trying our best to get everything right. I hope that apart from that you enjoyed your time in Sydney! Happy travels, the Base Sydney Team

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We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
View all Sydney Hostels
  • 75%

  • Overall Rating
  • From 65 ratings
  • 71%Character
  • 80%Security
  • 92%Location
  • 66%Staff
  • 71%Fun
  • 69%Cleanliness

Latest Review

  • 31 Jan 2012 (73%)
  • The hostel is clean and has activities to do e.g. ping pong and a TV room. To me there was no atmosphere to it and was too big to ...
  • Read more...
  • Anonymous

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