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Base Sydney Reviews

477 Kent Street, NSW 2000 Australia, Sydney, Australia

Reviews & Ratings Explained

79%

Rating
1011 Total Reviews
  • 72%Value For Money
  • 88%Security
  • 95%Location
  • 82%Staff
  • 74%Atmosphere
  • 72%Cleanliness
  • 73%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

Stayed at base on a stopover in sydney for a few days and had a blast! For starters they organised a free shuttle bus for me from the airport and then when I arrived before check in time the really nice receptionist got me straight into a room with a free upgrade! The room was a 6 bed dorm with bathroom (I booked a 10 bed) and was well presented with a super cool brick feature wall. They have a bar next door that does amazing food specials and is a busy nightclub at night! 10/10 would recommend!

  • 25th Jun 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)


89%

Generally good hostel with very friendly staff at the counter. However, the cleaning staff randomly throws away stuff in bags even if they were placed right next to the bed. Overall clenliness hardly depends on the roommates.

  • 17th Jun 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi, Thank you for taking the time to leave this review behind. We find ourselves friendly too :) We're sad to hear about our housekeeping, they do work hard - probably too hard this time! Hope to see you again here at Base Sydney :) Safe travels, Base Crew

71%

Staff came across abrupt and not very willing to assist. To their defense it was a long weekend and they were obviously very busy.

  • 6th Jun 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)


91%

Really good, nice people, close to city, I sleept good:-) Minus was no free WiFi and the power plugs where a bit far away from my bed. But I recommend this hostel :-)

Owner Comment (Hide)
Hi Klas! I'm glad you're enjoying your stay here at Base! I am sorry about the WIFI too, Sydney is expensive. Ha en bra dag! :) Base crew Sydney

80%

Very noisy roommates but other than that everything was good

Owner Comment (Hide)
Hi Yenny, Thanks for taking the time to leave a review behind and I'm so sorry that you weren't lucky with your room mates. Next time, please come and see our reception desk (open 24 hours) so we can change you in a better room or tell your roommates to be less noisy. I hope it didn't ruin your stay too much and we hope to see you back whenever you're back in Sydney again. Happy Travels! Jeroen Base Sydney

94%

Great location, right near all the tourist spots in downtown Sydney! Was super easy to get to from the airport by free shuttle, and the staff all looked like they really enjoy their jobs. The hostel owns Scary Canary, the bar/club next door, so there's always deals on food or drinks going on, and I heard they're redoing one of the floors and adding a cinema room, which will be great! Definitely a chill place to stay if you want to meet other backpackers and have a great time.

  • 23rd Apr 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you! And thank you for choosing to stay at Base Sydney. We really appreciate the feedback, our reviews are really important to us! Hope to see you again in the future! Base Team

74%

The location is excellent, in the middle of the CBD. The rooms and bathrooms are clean. The bar next to the hostel is really loud! If you are staying at the first and second floor forget about sleeping!! The good thing about bar is they have good and cheap meals. We would advice not to use the kitchen because its the most disgusting and dirtiest kitchen you will ever see!


86%

Charging for wifi is a bit cheeky but other than that, the hostel was great. I had an incredibly loud snorer in my room stopping men (and the rest of the room) from sleeping at 3am. Fortunately the overnight front desk agent (guy with glasses) was kind enough to move me into another room in the middle of the night. It was kind of him to do that, thanks very much


83%

The location is pretty good! Short walk to Darling Harbour and to George Street where you can catch the free bus to Circular Quay (Opera House and Sydney Harbour Bridge). The restaurant / bar attached to the hostel Scary Canary always have deals on food and drink so check them out! Pretty good value for money.

Owner Comment (Hide)
Hi Hannah, Thanks for your review, we love good reviews :) Also great to hear your feedback about the bar as most people just talk about the hostel. We hope you have an awesome time here in Australia and hope you'll be back at Base whenever you're back in this amazing city! Happy Travels! Jeroen Base Crew Sydney

66%

My friend and I were initially put in separate rooms which was annoying as we had asked to be together when booking months in advance. I was lucky and was put into a 10 bed with some lovely people, my friend in the other hand was put into a room full of people drinking and although we both like a party it began to get tedious when they were in and out of the room making noise until 6am. Our food was stolen from the fridge in the kitchen which was also very annoying


66%

shower stalls could use a small shelve to put your soap or shampoo on! complimentary wi-fi would be nice too, even if its a limited 30-45min access a day.


89%

Stayed in the girls sanctuary which I would definitely recommend. Found the cleaner a bit rude my room mate had him walk in on her in a towel cos he didn't wait after he knocked and the lift had broken so carrying all our stuff down from the 4th floor wasn't ideal. Not a very good atmosphere there but the bar next door Is perfect for meeting people. Definitely recommend it good location

Owner Comment (Hide)
Hi Amy, Thanks for taking the time to leave a review behind. We actually had a chat with our cleaning team about your "situation". Apologies for this. Our lift is old and heritage listed, so no replacement aloud what is a shame, but we always try to fix it asap :) Great to hear too that you like our bar and we hope to see you back her at Base again whenever you in this beautiful city again :) X-base Crew

94%

Amazing place to stay Lot of good people very friendly staff

  • 26th Mar 2015
  • Novice Nomad
  • Anonymous
  • France
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Hi David (the man with the best last name!!) Thanks you so much for your awesome review. We LOVED you too! You are such a positive and friendly guy, its great to have you staying here and we hope you have a great trip in Australia. We hope to see you in Sydney again someday. Cheers, Base Crew Sydney

86%

Great place to stay in a great location. Friendly welcome. Rooms were ok and clean Would stay there again.

Owner Comment (Hide)
Hi Tony, Thanks for your great review. We take these reviews super serious and try to improve wherever we can so great to hear that you liked it. We hope to see you again whenever you're back in Sydney. Happy travels, Base Crew Sydney

94%

No issues while staying here. The room was clean and facilities were clean.

  • 20th Mar 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
Hi Brian, Thanks for your short and great review. We all work hard to keep this hostel clean, friendly and exciting so its great to hear that you noticed. We hope to see you again whenever you're back in Sydney :) Kind Regards, Base Crew Sydney

63%

This is definitely a place for young travelers who like to party. Expect staff to knock on your door in the evening promoting drink specials for the bar next door. Cleanliness was ok. Curtains didn't shut properly letting light stream in.


60%

Way too hot in the room at night. Pretty crappy in-room facilities for $55/night


46%

Pretty standard Base hostel: dirty and smelly and untidy... The staff were really helpful and fun, but the rooms smelled like sweat and sour milk, the carpets were stained and covered in gum, and the bathrooms reminded me of an old swimming pool changing rooms. Fire alarm apparently went off at 4am meaning we all had to evacuate. However it didn't go off in my room which is obviously a huge safety problem... Luckily it was a false alarm. Bearable for one night because of location.


86%

Great location. Moved rooms during my stay, both 6 bed dorms however the second was much better with a window and more room. Loud at night but to be expected with a bar attached.

Owner Comment (Hide)
Hi Lauren, Thanks for leaving a great review behind and its great to hear that you liked your stay. We hope you have a great time in this beautiful country and hope to see you back in Sydney again :) Happy Travels, Base Crew Sydney

69%

Location is excellent. Close to everything. Seven eleven just a few meters away. BUT.... The noisiest hostel I have ever been. There is a club at the ground floor that plays absurdly loud music till early morning on Thursday, Friday and Saturday. Ear plugs wouldn't work. Nobody in the room managed to sleep until 03.00. If you need to sleep I don't think you'll be able to, unless your room is in the highest floor.

Owner Comment (Hide)
Hi Stylianos, Thanks for choosing to stay at Base Sydne. Although our in-house bar can be lively and patrons come to party hard this should not have impacted on your sleep. We have made a number of changes to reduce sound spilling into accommodation but this for some people still too loud. We are always happy to move people to our higher floors if this bothers them :) We hope to see you back whenever you’re back n Sydney and we’ll promise you a great night sleep  Happy Travels!

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