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Base Taupo Reviews

7 Tuwharetoa Street, Taupo, Taupo, New Zealand

Reviews & Ratings Explained

78%

Rating
138 Total Reviews
  • 77%Value For Money
  • 83%Security
  • 94%Location
  • 83%Staff
  • 63%Atmosphere
  • 71%Cleanliness
  • 77%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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77%

Found the staff and hostel very modern and attractive. But my stomach churned when i saw the kitchen and although we were there overnight, it was not cleaned from the time we arrived until the time we left. There was no one monitoring the area and it was easy for people to leave their rubbish around no one to watch. Also ask for a room not facing the street or over the bar as there was noise until 3 am. I reported it to the staff and they can't do much, however i wish they had another option

Owner Comment (Hide)
Hi there, Thanks for choosing to stay at Base Taupo. I noted that you were not satisfied with the cleanliness of the guest kitchen which is not good news. Here at base we see the cleanliness and functionality of our communal kitchen as a huge priority. This are is cleaned 3 times daily at 11am, 3pm and at 11pm. We would like to apologise that on this occasion it did not meet standards and hope you return to Base in the future so we can exceed your expectations. Happy Travels, Base Taupo

71%

Disappointing to find on arrival both wet tshirt and bikini contests advertised as fun evening activities - not my type of hostel. Limited communal lounge areas. Noisey at night but that's the price you pay for the excellent location. Bunk was incredibly squeaky and wobbly making it difficult to roll over without waking your bunk buddy. Staff were nice enough.

Owner Comment (Hide)
Hi there, Thank you for taking the time to complete the survey. We hope you had an awesome time enjoying beautiful Taupo and we thank you for the feedback. We have solved the issue of your squeaky bunk by doing some routine bolt tightening on our bunks, to help our guests enjoy a more restful nights sleep. Although our nightly entertainment may not have been to your taste, they are very popular throughout the summer and are always tastefully executed. Happy Travels and enjoy NZ! Base Taupo

80%

Very new hostel. Very clean, good location, very nice terrace out side the kitchen.

Owner Comment (Hide)
Hi there, Thanks for choosing to stay at Base Backpackers Taupo and completing the online survey. We really appreciate all comments. We agree our terrace section is a great place to enjoy the panoramic views of Mt Doom! It sounds like you had a great stay with us which is exactly what we would hope for! The crew at Base Taupo wish you a happy travels around NZ and hope to welcome you back to Base Taupo or another Base property in the near future!



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