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Base Taupo Reviews

7 Tuwharetoa Street, Taupo, Taupo, New Zealand

Reviews & Ratings Explained

75%Overall Rating

From 11 ratings
  • 64%Character
  • 71%Security
  • 91%Location
  • 78%Staff
  • 75%Atmosphere
  • 73%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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87%

really friendly and helpful staff! perfect location - so close to the lake. a bit loud during the night because of the bar in the hostel

  • Novice Nomad
  • 05 Apr 2013
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)

Owner Comment (Show)
HI Anna thanks for your feedback. We are so lucky to be close to Lake Taupo. Happy travels! Base Taupo

73%

Good location and decent rooms, but this is a party hostel in the middle of town, with the bar across the street and the bar downstairs noisy till late, and then with rowdy young backpackers coming back to their rooms a little worse for wear, you'll be lucky to get any sleep before 4am. So not the best if you have an early start. Parking is also difficult. The hostel is however in the middle of town and the rooms are decent.

  • Novice Nomad
  • 30 Mar 2013
  • Anonymous
  • New Zealand
  • Couple, 31-40
  • (6 reviews)

Owner Comment (Show)
Hi Damian Thank you for your feedback. Yes our hostel is in the centre of town and is surrounded by many bars and we have our own onsite so at times this is out of our control with the other bars. Parking is free in Taupo which is a bonus for us all, we dont have off street parking but there is plenty in town. We wish you all the best for your travels!

100%

Great location, very helpful staff when I wanted to book in my activities for Taupo, room was nice and clean and loved the parties in the bar!

  • Novice Nomad
  • 28 Mar 2013
  • Anonymous
  • Netherlands
  • Female, 18-24
  • (4 reviews)

Owner Comment (Show)
HI Katie Thank you for your feedback. Enjoy the rest of your travels~ Base Taupo

70%

too noisy for sleeping, diso music all night til to 3:oo am

  • Novice Nomad
  • 27 Feb 2013
  • Anonymous
  • Canada
  • Couple, 41+
  • (1 review)


57%

Was not impressed with this hostel,it lacked in atmosphere and was not particularly clean. The kitchen was always a mess and our room needed a good vacuum - there were still earplugs and rubbish in the corner of room from previous guests.We also had to empty our own bin during our stay. Staff were preoccupied with promoting the bar and attempting to make it a party hostel but that didn't seem to be going too well for them. It's right across the road from noisey late bar so don't expect to sleep!


47%

Awful place to stay. Tiny rooms, kitchen is revolting all the time. Only 4 forks in the entire kitchen, very little else. Staff were unhelpful. Overall a disgusting hostel- would not recommend.

  • Novice Nomad
  • 25 Jan 2013
  • Anonymous
  • Australia
  • Mixed Group, 18-24
  • (4 reviews)

Owner Comment (Show)
Hello Mielissa As its not always nice to hear comments like yours we do appreciate feedback so we can improve our hostel. I will be looking into your complaints, cutlery is now fully stocked in the kitchen and this is done on a daily basis, our rooms are standred size but we do have a couple of smaller rooms and it looks like you happened to be in one of them but this is why we have them at a cheaper rate. Our staff are fully trained in customer service and I will be talking with them regarding your complaint as we have never had one about them like this, they are a great team and I find this very shocking that you feel this way as they are all very helpful. Please accept my apoligise and feel free to contact me for a free night at any Base Hostel in New Zealand.

77%

A good stay but the noise from across the street is in fact ridiculous. It's a great central location, but the noise from the Irish pub went on till the early hours making it impossible to sleep!

  • Novice Nomad
  • 11 Jan 2013
  • Anonymous
  • Australia
  • Couple, 25-30
  • (8 reviews)




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