Base Taupo Reviews
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I have stayed at other Base hostels and find the service pretty good. I chose to stay at this hostel because of the reputation of the chain. We had a car but there was no free available parking spaces around the hostel and so it wasn't suitable for us and we decided to move on. The receptionist wasn't friendly or helpful. She refused to refund us our cash even though we didn't stay at the hostel. Instead she offered a voucher for one night's accommodation.
Found the staff and hostel very modern and attractive. But my stomach churned when i saw the kitchen and although we were there overnight, it was not cleaned from the time we arrived until the time we left. There was no one monitoring the area and it was easy for people to leave their rubbish around no one to watch. Also ask for a room not facing the street or over the bar as there was noise until 3 am. I reported it to the staff and they can't do much, however i wish they had another option
Disappointing to find on arrival both wet tshirt and bikini contests advertised as fun evening activities - not my type of hostel. Limited communal lounge areas. Noisey at night but that's the price you pay for the excellent location. Bunk was incredibly squeaky and wobbly making it difficult to roll over without waking your bunk buddy. Staff were nice enough.
Very new hostel. Very clean, good location, very nice terrace out side the kitchen.
Great place to stay at Taupo: friendly staff, good location and a nice athmosphere. No lockers in the dorms though.
I was upgraded for free on arrival which was a bonus. My double ensuite was spacious and clean. Excellent customer service including booking me onto Barbary cruise that soaked just 10 minutes after I had arrived - a real bonus! Noise from the bar noticeable but bearable.