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Base Taupo Reviews

7 Tuwharetoa Street, Taupo, Taupo, New Zealand

Reviews & Ratings Explained

83%

Rating
137 Total Reviews
  • 83%Value For Money
  • 85%Security
  • 93%Location
  • 87%Staff
  • 70%Atmosphere
  • 82%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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77%

Found the staff and hostel very modern and attractive. But my stomach churned when i saw the kitchen and although we were there overnight, it was not cleaned from the time we arrived until the time we left. There was no one monitoring the area and it was easy for people to leave their rubbish around no one to watch. Also ask for a room not facing the street or over the bar as there was noise until 3 am. I reported it to the staff and they can't do much, however i wish they had another option


71%

Disappointing to find on arrival both wet tshirt and bikini contests advertised as fun evening activities - not my type of hostel. Limited communal lounge areas. Noisey at night but that's the price you pay for the excellent location. Bunk was incredibly squeaky and wobbly making it difficult to roll over without waking your bunk buddy. Staff were nice enough.

Owner Comment (Hide)
Hi there, Thank you for taking the time to complete the survey. We hope you had an awesome time enjoying beautiful Taupo and we thank you for the feedback. We have solved the issue of your squeaky bunk by doing some routine bolt tightening on our bunks, to help our guests enjoy a more restful nights sleep. Although our nightly entertainment may not have been to your taste, they are very popular throughout the summer and are always tastefully executed. Happy Travels and enjoy NZ! Base Taupo

80%

Very new hostel. Very clean, good location, very nice terrace out side the kitchen.

Owner Comment (Hide)
Hi there, Thanks for choosing to stay at Base Backpackers Taupo and completing the online survey. We really appreciate all comments. We agree our terrace section is a great place to enjoy the panoramic views of Mt Doom! It sounds like you had a great stay with us which is exactly what we would hope for! The crew at Base Taupo wish you a happy travels around NZ and hope to welcome you back to Base Taupo or another Base property in the near future!

89%

Great place to stay at Taupo: friendly staff, good location and a nice athmosphere. No lockers in the dorms though.

Owner Comment (Hide)
Hi there! Thanks for choosing to stay at Base Backpackers Taupo. We appreciate you taking the time to compete the online survey. It sounds like you had a great stay with us which was fantastic to read and exactly what we would hope for. We hope to again welcome you back to Base Taupo or another Base property in the near future. Best Regards & Happy Travels, Base Taupo

97%

I was upgraded for free on arrival which was a bonus. My double ensuite was spacious and clean. Excellent customer service including booking me onto Barbary cruise that soaked just 10 minutes after I had arrived - a real bonus! Noise from the bar noticeable but bearable.

Owner Comment (Hide)
Hi There! Thanks for choosing to stay at Base Backpackers Taupo. We appreciate you taking the time to compete the online survey. It sounds like you had a great stay with us which was fantastic to read and exactly what we would hope for. The Barbary is also one of our favorite activities so we are happy to read you enjoyed it! We hope to again welcome you back to Base Taupo or another Base property in the near future. Best Regards & Happy Travels, Laura - GM Base Taupo

100%

Enjoyed my stay, very friendly and helpful staff! Always something going on in the bar so it was a laugh!

  • 31st Aug 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi There! Thanks for choosing to stay at Base Backpackers Taupo. We appreciate you taking the time to compete the online survey. I was particularly pleased to read that you rated your overall experience as 10 out of 10! It sounds like you had a great stay with us which was fantastic to read and exactly what we would hope for. We hope to again welcome you back to Base Taupo or another Base property in the near future. Best Regards & Happy Travels, Laura GM Base Taupo



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