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Base Wellington Reviews

21-23 Cambridge Terrace, Wellington, New Zealand

Reviews & Ratings Explained

83%

Rating
491 Total Reviews
  • 75%Value For Money
  • 89%Security
  • 94%Location
  • 89%Staff
  • 76%Atmosphere
  • 77%Cleanliness
  • 77%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

Great stay, standard for a Base property. Not impressed by how loud the beds are.


69%

Ok place to stay, the room was cold as no one knew how to close the window. Didn't like that I had to pay to store my luggage for a few hours after check out. Staff didn't seem to care much once you checked out. Nice that they have the ladies only sanctuary, though expect a bus load of kiwi experience people at this hostel. Not my ideal situation but the stay was ok for one night.


51%

Lives up to the standard of every other large chain hostel that thrives to be the best yet can't even see fit to maintain simple things like cleanliness. Bathrooms were absolutely horrendous, I came out feeling dirtier than when I went in. Dorms weren't that bad, comfortable enough but that's as far as the positives go. Kitchen a disaster, a 7 floor hostel and only one working microwave. I wouldn't mind if their prices weren't so ridiculous for what you get. I'm still in shock. Stay elsewhere!!


80%

I had a really nice stay there, it was clean and it's really well situated (30 seconds away from Courtenay Place). Only it's too bad that there is no free Internet.


83%

Bathroom could've been kept cleaner (was on all female floor though) but I know it is a busy hostel. More kitchen pans would be good. Props for having 2 outlets. Expensive wifi. Overall a good experience but a bit overpriced.

Owner Comment (Hide)
Thank you for choosing to stay at Base Backpackers Wellington. We really appreciate you taking the time to complete the on line survey. Thanks for the feedback and we will stock up our kitchen with more equipment, unfortunately we wont be able to reduce the cost much for for our high speed uncapped internet but i assure you, this is one of the cheapest in the country. Timo Hummel

89%

I'm all about locations when i usually look for a place to stay, and this hostel well placed. You have lots of things around(bars, restaurants, museums, quay, grocery store). The bathrooms wernt super clean but they wernt that dirty either. The staff were extremely nice and informative. It's a really big hostel so meeting people is a bit harder but still not that bad. Overall I was satisfied.

Owner Comment (Hide)
Thank you for choosing to stay at Base Backpackers Wellington. We really appreciate you taking the time to complete the on line survey. Great Feedback , We will try to improve our general cleaning standard, did anyone offer you the free walking tour or our Pub Crawl, great way to meet fellow travelers. Thanks again, Timo Hummel

89%

Nice place but a bit expensive though


97%

Great hostel. It's a bugger hostel but has a good kitchen and a decent bar..the drinks were kind of expensive. The staff were all amazingly friendly and helpful!

Owner Comment (Hide)
Hi Erin, Thank you for choose in to stay at Base Backpackers Wellington. We really appreciate you taking the time to complete the on line survey. Thank for the great feedback although surprised about your comment wiht the expensive drink deals. Thanks again , Timo Hummel

49%

Both my friend and I tried to shower one morning to find it was freezing water - we asked why - they were having work done but we had received no waning this would happen. We tried to shower later and turned out the water was still cold despite the fact that we were told it would be warm by then. The beds were also uncomfortable. Not impressed considering what we paid.

Owner Comment (Hide)
Hi Phoebe, Thank you for choose in to stay at Base Backpackers Wellington. We really appreciate you taking the time to complete the on line survey. All the comments we receive help us to improve our facilities and services we offer to our guest. Unfortunately we have experienced technical problems that day and took a while to fix the supply again, although we did several announcements over the speakers you must have not heard any of them, our apologies for this. Timo Hummel

86%

I stayed on the sanctuary floor and had a really good couple of days at base despite other negative reviews from other travellers. I think you need to be lucky and my floor and bathroom was always kept clean with soap and toilet roll. Great location for museums and nightlight and really friendly staff on front desk. New World supermarket is 5 mins walk. Wellington is a great town I love it.

Owner Comment (Hide)
Hi Leena, Thank you for choose in to stay at Base Backpackers Wellington. We really appreciate you taking the time to complete the on line survey. Thanks for the great Feedback, Timo Hummel

91%

Good hostel in wellington. Take this one for sure over the Lodge in the city for the few dollars more. It's definitely worth it!!

Owner Comment (Hide)
Hi Ward, Thank you for choose in to stay at Base Backpackers Wellington. We really appreciate you taking the time to complete the on line survey. Thanks for the great Feedback, Timo Hummel

83%

All was good, staff were good and helpful, the only downside was the shower being sort of out of wack, no biggy though.

  • 9th Oct 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Couple, 18-24
  • (1 review)

Owner Comment (Hide)
Hi Cam, Thank you for choose in to stay at Base Backpackers Wellington. We really appreciate you taking the time to complete the on line survey. My apologies about the technical problems with the hot water, took our plumber a while to get it fixed. Thanks again, Timo Hummel

91%

Awesome hostel . Was very clean and very well run by the staff who where very helpful and polite . Would stay here again for sure

Owner Comment (Hide)
HI Sam, Thank you for choose in to stay at Base Backpackers Wellington. We really appreciate you taking the time to complete the on line survey. Thanks for the great Feedback, Timo Hummel

86%

For a big chain hostel, this one is pretty good! Just too many people and most have been there a while and were very "cliquy" so a bit difficult to make friends. Perfect downtown location, minutes to Mt Vic, cable car, Zealandia, Te Ano Museum, Botanical Gardens, Cuba Street, ect. All in all a good stay!

Owner Comment (Hide)
HI Nicole, Thank you for choose in to stay at Base Backpackers Wellington. We really appreciate you taking the time to complete the on line survey. All the comments we receive help us to improve on our facilities and services we offer to our guest. Thanks again, Timo Hummel

74%

The eight bed female dorm was very small and crowded. The kitchen is big but you don't want to stay there for longer because it's not very cosy. I got a free breakfast and free internet for one hour booking with hostelworld.

Owner Comment (Hide)
HI NIna, Thank you for choose in to stay at Base Backpackers Wellington. We really appreciate you taking the time to complete the on line survey. All the comments we receive help us to improve on our facilities and services we offer to our guest. Thanks again, Timo Hummel

71%

I personally don't like big hostel, because if you traveling alone I think it's easier to meet people in a small, cozy place, but the stuff was helpful and nice. For the price it is a good place to stay.


100%

Great stay at Base Wellington. Location is perfect, just around the corner from the centre of town with all the bars and cafes. The building, which i learnt from the friendly staff was built in the 1930s, is full of character. Facilities are great, TV lounge and outside breakfast area was a great place to hang out. The Basement bar has fantastic ambience, and a pool table backed by a wall made from Jager bottles!! Will definitely be staying again.

  • 17th Jul 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for choosing to stay at Base Backpackers Wellington. We really appreciate you taking the time to complete the on line survey. It sounds like you enjoyed your stay with us which is great to hear and what we aim for! Once again thank you for all your comments and we wish you all the best for your future travels, Timo Hummel

100%

Incredible location right next to the main bar area in town, friendly staff and interesting people made this a great stay.

  • 25th Jun 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for choosing to stay at Base Backpackers Wellington. We really appreciate you taking the time to complete the on line survey. It sounds like you enjoyed your stay with us which is great to hear and what we aim for! Once again thank you for all your comments and we wish you all the best for your future travels, Timo Hummel

100%

I thoroughly enjoyed my stay at base in Wellington. The reception staff were all very friendly and helpful, especially Rebecca and Cody! The facilities were great and there was such an eclectic mix of people staying at the hostel which made my stay so much fun. This is definitely the best hostel I've ever stayed at. A little piece of heaven on Earth. If you're planning on staying in Welly, make this your base!

  • 23rd Jun 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for choosing to stay at Base Backpackers Wellington. We really appreciate you taking the time to complete the on line survey. It sounds like you enjoyed your stay with us which is great to hear and what we aim for! Once again thank you for all your comments and we wish you all the best for your future travels, Timo Hummel



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