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Base Wellington Reviews

21-23 Cambridge Terrace, Wellington, New Zealand

Reviews & Ratings Explained

83%

Rating
515 Total Reviews
  • 76%Value For Money
  • 88%Security
  • 93%Location
  • 90%Staff
  • 78%Atmosphere
  • 79%Cleanliness
  • 78%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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49%

Both my friend and I tried to shower one morning to find it was freezing water - we asked why - they were having work done but we had received no waning this would happen. We tried to shower later and turned out the water was still cold despite the fact that we were told it would be warm by then. The beds were also uncomfortable. Not impressed considering what we paid.

Owner Comment (Hide)
Hi Phoebe, Thank you for choose in to stay at Base Backpackers Wellington. We really appreciate you taking the time to complete the on line survey. All the comments we receive help us to improve our facilities and services we offer to our guest. Unfortunately we have experienced technical problems that day and took a while to fix the supply again, although we did several announcements over the speakers you must have not heard any of them, our apologies for this. Timo Hummel

86%

I stayed on the sanctuary floor and had a really good couple of days at base despite other negative reviews from other travellers. I think you need to be lucky and my floor and bathroom was always kept clean with soap and toilet roll. Great location for museums and nightlight and really friendly staff on front desk. New World supermarket is 5 mins walk. Wellington is a great town I love it.

Owner Comment (Hide)
Hi Leena, Thank you for choose in to stay at Base Backpackers Wellington. We really appreciate you taking the time to complete the on line survey. Thanks for the great Feedback, Timo Hummel

91%

Good hostel in wellington. Take this one for sure over the Lodge in the city for the few dollars more. It's definitely worth it!!

Owner Comment (Hide)
Hi Ward, Thank you for choose in to stay at Base Backpackers Wellington. We really appreciate you taking the time to complete the on line survey. Thanks for the great Feedback, Timo Hummel

83%

All was good, staff were good and helpful, the only downside was the shower being sort of out of wack, no biggy though.

  • 9th Oct 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Couple, 18-24
  • (1 review)

Owner Comment (Hide)
Hi Cam, Thank you for choose in to stay at Base Backpackers Wellington. We really appreciate you taking the time to complete the on line survey. My apologies about the technical problems with the hot water, took our plumber a while to get it fixed. Thanks again, Timo Hummel

91%

Awesome hostel . Was very clean and very well run by the staff who where very helpful and polite . Would stay here again for sure

Owner Comment (Hide)
HI Sam, Thank you for choose in to stay at Base Backpackers Wellington. We really appreciate you taking the time to complete the on line survey. Thanks for the great Feedback, Timo Hummel

86%

For a big chain hostel, this one is pretty good! Just too many people and most have been there a while and were very "cliquy" so a bit difficult to make friends. Perfect downtown location, minutes to Mt Vic, cable car, Zealandia, Te Ano Museum, Botanical Gardens, Cuba Street, ect. All in all a good stay!

Owner Comment (Hide)
HI Nicole, Thank you for choose in to stay at Base Backpackers Wellington. We really appreciate you taking the time to complete the on line survey. All the comments we receive help us to improve on our facilities and services we offer to our guest. Thanks again, Timo Hummel

74%

The eight bed female dorm was very small and crowded. The kitchen is big but you don't want to stay there for longer because it's not very cosy. I got a free breakfast and free internet for one hour booking with hostelworld.

Owner Comment (Hide)
HI NIna, Thank you for choose in to stay at Base Backpackers Wellington. We really appreciate you taking the time to complete the on line survey. All the comments we receive help us to improve on our facilities and services we offer to our guest. Thanks again, Timo Hummel

71%

I personally don't like big hostel, because if you traveling alone I think it's easier to meet people in a small, cozy place, but the stuff was helpful and nice. For the price it is a good place to stay.


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