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Base Wellington Reviews

21-23 Cambridge Terrace, Wellington, New Zealand

Reviews & Ratings Explained

82%

Rating
528 Total Reviews
  • 77%Value For Money
  • 86%Security
  • 92%Location
  • 88%Staff
  • 77%Atmosphere
  • 78%Cleanliness
  • 78%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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51%

Lives up to the standard of every other large chain hostel that thrives to be the best yet can't even see fit to maintain simple things like cleanliness. Bathrooms were absolutely horrendous, I came out feeling dirtier than when I went in. Dorms weren't that bad, comfortable enough but that's as far as the positives go. Kitchen a disaster, a 7 floor hostel and only one working microwave. I wouldn't mind if their prices weren't so ridiculous for what you get. I'm still in shock. Stay elsewhere!!


80%

I had a really nice stay there, it was clean and it's really well situated (30 seconds away from Courtenay Place). Only it's too bad that there is no free Internet.


83%

Bathroom could've been kept cleaner (was on all female floor though) but I know it is a busy hostel. More kitchen pans would be good. Props for having 2 outlets. Expensive wifi. Overall a good experience but a bit overpriced.

Owner Comment (Hide)
Thank you for choosing to stay at Base Backpackers Wellington. We really appreciate you taking the time to complete the on line survey. Thanks for the feedback and we will stock up our kitchen with more equipment, unfortunately we wont be able to reduce the cost much for for our high speed uncapped internet but i assure you, this is one of the cheapest in the country. Timo Hummel

89%

I'm all about locations when i usually look for a place to stay, and this hostel well placed. You have lots of things around(bars, restaurants, museums, quay, grocery store). The bathrooms wernt super clean but they wernt that dirty either. The staff were extremely nice and informative. It's a really big hostel so meeting people is a bit harder but still not that bad. Overall I was satisfied.

Owner Comment (Hide)
Thank you for choosing to stay at Base Backpackers Wellington. We really appreciate you taking the time to complete the on line survey. Great Feedback , We will try to improve our general cleaning standard, did anyone offer you the free walking tour or our Pub Crawl, great way to meet fellow travelers. Thanks again, Timo Hummel

89%

Nice place but a bit expensive though

Owner Comment (Hide)
Hi Florent, Thank you for choosing to stay at Base Backpackers Wellington. We really appreciate you taking the time to complete the on line survey. Great Feedback, however not entirely sure in which way as we are expensive as we are fairly cheap in every aspect. Thanks again, Timo Hummel

97%

Great hostel. It's a bugger hostel but has a good kitchen and a decent bar..the drinks were kind of expensive. The staff were all amazingly friendly and helpful!

Owner Comment (Hide)
Hi Erin, Thank you for choose in to stay at Base Backpackers Wellington. We really appreciate you taking the time to complete the on line survey. Thank for the great feedback although surprised about your comment wiht the expensive drink deals. Thanks again , Timo Hummel

49%

Both my friend and I tried to shower one morning to find it was freezing water - we asked why - they were having work done but we had received no waning this would happen. We tried to shower later and turned out the water was still cold despite the fact that we were told it would be warm by then. The beds were also uncomfortable. Not impressed considering what we paid.

Owner Comment (Hide)
Hi Phoebe, Thank you for choose in to stay at Base Backpackers Wellington. We really appreciate you taking the time to complete the on line survey. All the comments we receive help us to improve our facilities and services we offer to our guest. Unfortunately we have experienced technical problems that day and took a while to fix the supply again, although we did several announcements over the speakers you must have not heard any of them, our apologies for this. Timo Hummel

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