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Baxpax Downtown Hostel/Hotel Reviews

Ziegelstr. 28, Berlin, Germany

Reviews & Ratings Explained

83%

Rating
3350 Total Reviews
  • 82%Value For Money
  • 83%Security
  • 88%Location
  • 78%Staff
  • 82%Atmosphere
  • 85%Cleanliness
  • 81%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

Stayed in the K studio and it was very comfortable and clean. My stuff was fine but a few people experienced robberies, this isn't the hostels fault but some of the staff were unhelpful and rude about it. Apart from that I would recommend it, great atmosphere!


80%

Had a good stay here, however feel it is best to stay here on the weekend when there is the most atmosphere. Everything was really great except minor negatives like there was no hand soap in the bathrooms and you needed to go downstairs to reception everyday to log into the wifi. The facilities were otherwise really good, liked the restaurant and sports TV. The rooftop is only open on certain days. The staff were mostly good but not amazingly helpful.


86%

Good location, very clean and had a nice atmosphere going. Fairly close to Friedrichstraße station, which makes it very easy to get to pretty much anywhere in Berlin via the S and U-bahn. Staff were unhelpful at times though, and on the whole were not very friendly. Overall had a good time at this hostel.


74%

Cleanliness, hmmm. The bathroom did not have any handsoap nor did it have any towels or hand dryers. Informed front desk twice on two different days and they put a note for the cleaner but didn't work. Third time one of the staff puts only 2 towels and 2 soap bars for a 8 bedroom dorm bathroom.. Fitted sheets had shrunk and would hardly fit on the mattress and came off. Other than the place not being cleaned and maintained properly, the rest was OK. Abdullah at front desk was the most helpfull.

  • 17th Aug 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 25-30
  • (1 review)


83%

Pretty solid hostel. Would stay here again. There's a great atmosphere with the bar, easy to meet people for a night out. Lockers are big enough for most bags, bathrooms are nice. Only downside is it's a bit far away from things, but it's fine. I enjoyed this place


71%

Great location with good transport links. Main issue with the basement room is how big it is; we didn't get a chance to really talk to any one as there were always people asleep. Also very hot in summer. Good if you're literally after just a bed, but imo bit expensive for how much we paid per night. The bar is really nice and I would recommend going even if you aren't staying at the hostel.


94%

Great hostel we really enjoyed it. Perhaps an included brrakfast would make it a little better value


63%

Not a bad stay. Location was great, with plenty to do and train/buses only a short walk away. Worst thing was the staff. One really nice girl (Cant recall her name) all the rest were rude and had attitudes.

  • 13th Aug 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)


100%

my sister , my friend and me stayd in baxpax for 5 days and loved every second! the rooms were comfortable and clean. the hostel is located 2 train stops from the alexanderplatz. loved the location! the common areas are perfect for chillin' and meeting new people! the staff was very helpful and nice - especially abdulah who we met every day day and was super nice,helpful,available!!! His kindness toward us was above expectations!!!!he made our stay even more pleasant!!

  • 11th Aug 2015
  • Novice Nomad
  • Anonymous
  • Israel
  • All Female Group, 18-24
  • (1 review)


80%

The incessant techno music playing in the common lounge/reception area was an annoyance but other than that accommodation was fine.


91%

Good place to sleep, well located and the staff is really kind!


80%

Nice hostel with a great social scene. Very well located, close to public transport and lots of restaurants. Staff were friendly and helpful. Berlin is a bit of a party town so expect people to be coming and going from your room at any hoyr, but I didn't have any problems.


49%

Some of the staff were very rude. There was no air con and I was in the basement 30 bed dorm so asked the bar lady (Charlie, short black hair) for a glass of water and she snapped at me and tried to charge 0.50€ when the day before I'd had it for free. She was just rude and unwelcoming in general- don't understand why someone with little service skills was hired. Ruined our stay there.

  • 7th Aug 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


83%

Berlin is Awesome.


86%

Everything was really nice in this hostel and they have a good atmosphere! I would just recommend to invest in air conditioning.. The weather was SUPER hot and there was not AC towards the hostel. Also, the waiter in the bar at night was very rude many times with me and my friend, being even sarcastic sometimes when we asked some questions about the city... Didn't like him so much and I think he could be more polite with customers.


86%

There had been some confusion with our reservation, which was lost despite an email I had sent detailing our change of arrival dates. The staff at hand worked very diligently to find us a spot, but I was a bit disappointed that the 40 person dorm I ended up in was the same price as the nicer one I was put into the next day. I suppose that's what happens when you're the last minute guest!


77%

I didn't like the fact that you have to pay for your own sheets and then put them on yourself too! Also no air conditioning in summer was very difficult as there was absolutely no air in that room.

  • 5th Aug 2015
  • Novice Nomad
  • Anonymous
  • Scotland
  • Female, 18-24
  • (1 review)


69%

Staff were rude, unwilling to help. Except the Czec girl, she was nice. Great outdoor areas, plenty of people to chill with. The hostel could do with some organised activities, was told there would be a BBQ on the Roof on the 7th at 5pm but when we went up there the guy rudely told us "he couldn't be bothered turning the BBQ on and it would be easier if we just got food from the restaurant". Rooms were very hot, no aircon. 7/10, staff were the biggest negative.


77%

Good clean and spacious hostel. Close enough to big train station. It doesn't have a kitchen but does offer cheap meals in the bar. I loved Berlin!


60%

The staff was extremely rude they did not welcome me or explain house rules the bartender literally rolled his eyes at me when I asked him to fill my water bottle, and they treated me like I was stupid for asking questions. It ruined my trip a little. The facility was very clean so that is a huge plus. They put me in a room with only men, seems to be a thing after reading other reviews- I don't know what vibe they are trying to set. If you like clubs and drunk 19 yr old this is your hostel!


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