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Berkenhoff Lodge Reviews

75 Scannell Street, Taupo, New Zealand

Reviews & Ratings Explained

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

Reviews of Berkenhoff Lodge

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70%

bed and pillow to hard

  • Novice Nomad
  • 04 Feb 2012
  • Anonymous
  • New Zealand
  • Male 41+
  • (1 review)


56%

Cockroaches in our room and sand in the beds. Pretty yuck.

  • Novice Nomad
  • 18 Jan 2012
  • Anonymous
  • Canada
  • (Gender undisclosed)
  • (1 review)

Owner Comment (Show)
Well thanks for your comments but as that room had no one in their for two days it would hardly be sand on the clean sheets and cockroaches must have come out of your luggage or clothing as our rooms are all sprayed four times a year so we have not had cockroaches in this hostel. You forgot to mention how lovely and clean the kitchen was and how nice the hot spring was., I would say thats where you bought the sand in from

70%

We enjoyed a double bed private room with ensuite at this hostel which is quite rare to find in NZ. The place is large and old but clean and with OK facilities. Loved the pool tables in the bar area but it was a shame the bar wasn't open at all when we were there. In fact, there seemed to be only a handful of people staying there which was very unusual for such a large place. It's not that close to town although if you don't mind walking it's only a 15 - 20 minute walk.


100%

The reception staff was very helpful and provided a great service

  • Novice Nomad
  • 11 Jan 2012
  • Anonymous
  • England
  • Male 18-24
  • (2 reviews)


86%

Great, friendly and very helpful staff / owner. Clean bedroom and common areas. Only one problem : thin walls with loud guests.

  • Novice Nomad
  • 18 Nov 2011
  • Anonymous
  • France
  • Female 25-30
  • (1 review)

Owner Comment (Show)
Hi Thanks for your comments and and yes some guests have no consideration for others. Have a good trip

93%

my room was clean including tensuite toilet-staff were friendly and nothing was too much trouble-allowing me to stay an extra couple of hours before my bus and offering free transport to the bus-i'll be back

  • Novice Nomad
  • 15 Oct 2011
  • Anonymous
  • New Zealand
  • Female 41+
  • (1 review)

Owner Comment (Show)
Thanks for your comments Fiona, and hope to see you back here again soon, hope you had a good trip home. Go All Blacks

80%

really nice place, pretty far from town though, clean. helpful friendly staff. i beleive that this place can be quite a laugh when fill.

  • Novice Nomad
  • 23 Sep 2011
  • Anonymous
  • South Africa
  • Female 31-40
  • (9 reviews)


80%

Staff were excellent. Really friendly and couldn't be more helpful. Really easy going place. About a 15 min walk into Taupo central district where all of the bars, cafes, shops etc are.

  • Novice Nomad
  • 21 Sep 2011
  • Anonymous
  • Ireland
  • Male 25-30
  • (3 reviews)

Owner Comment (Show)
Hi Ryan Thanks for your comments, all the best for the game today and hope the rest of your trip is rewarding Thanks

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
View all Taupo Hostels
  • 79%

  • Overall Rating
  • From 18 ratings
  • 78%Character
  • 81%Security
  • 73%Location
  • 86%Staff
  • 73%Fun
  • 82%Cleanliness

Latest Review

  • 04 Feb 2012 (70%)
  • bed and pillow to hard
  • Read more...
  • Anonymous

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