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Berkenhoff Lodge Reviews

75 Scannell Street, Taupo, New Zealand

Reviews & Ratings Explained

74%Overall Rating

From 8 ratings
  • 70%Character
  • 78%Security
  • 85%Location
  • 75%Staff
  • 63%Atmosphere
  • 75%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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77%

Our room was clean, as was the shower (en suite). The hostel seemed well regulated and the kitchen was video-ed to ensure cleaniless. As a result the kitchen was very clean. The hostel is a short walk from the centre so much quieter - which suited us.

  • Novice Nomad
  • 01 Mar 2012
  • Anonymous
  • England
  • Couple 41+
  • (8 reviews)


70%

bed and pillow to hard

  • Novice Nomad
  • 04 Feb 2012
  • Anonymous
  • New Zealand
  • Male 41+
  • (1 review)

Owner Comment (Show)
Thanks for your comment but Im sorry we cant please everyone. Some people like a hard bed and firm pillow, and some like a soft mattress and soft pillow, in this market it is very hard to please everyone, maybe a motel might have been more suitable Thanks

57%

Cockroaches in our room and sand in the beds. Pretty yuck.

  • Novice Nomad
  • 18 Jan 2012
  • Anonymous
  • Canada
  • (Gender undisclosed)
  • (1 review)

Owner Comment (Show)
Well thanks for your comments but as that room had no one in their for two days it would hardly be sand on the clean sheets and cockroaches must have come out of your luggage or clothing as our rooms are all sprayed four times a year so we have not had cockroaches in this hostel. You forgot to mention how lovely and clean the kitchen was and how nice the hot spring was., I would say thats where you bought the sand in from

70%

We enjoyed a double bed private room with ensuite at this hostel which is quite rare to find in NZ. The place is large and old but clean and with OK facilities. Loved the pool tables in the bar area but it was a shame the bar wasn't open at all when we were there. In fact, there seemed to be only a handful of people staying there which was very unusual for such a large place. It's not that close to town although if you don't mind walking it's only a 15 - 20 minute walk.


100%

The reception staff was very helpful and provided a great service

  • Novice Nomad
  • 11 Jan 2012
  • Anonymous
  • England
  • Male 18-24
  • (2 reviews)




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