Berlin City Lounge Reviews
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Don't stay at this hostel! One of the worst I've ever been to. Because they don't have 24h reception you get your key at the nearby restaurant. Our key didn't fit and we couldn't sleep in our room the first night. There was only one phone number given and we couldn't reach anyone. They never called us back as well. On the second night the 2 meter wood curtain rod would have dropped down on my face if I wasn't awake by chance. I strongly recommend to chose another hostel, it's not worth a dime!
For some reason the door to our room was unable to be locked (there was a sign on the door asking guests not to lock it) and the toilet floor was always covered in water. But the place served its purpose - a place to crash for the night.
There was no toilet in the private room, only a public one in the hallway which the entire hostel shared and was very unclean and smelly. The people who stayed at the hostel seemed to be living there for a quite a bit of time and they had kids running around the hall until late night and early morning. The hostel room smelled like fried food when we first arrived there and there was no staff to help us out with anything when we arrived (approx 11pm). Staff would enter the room when they pleased.
Even if the location right next to Kurfürstendamm was perfect, I wouldn't stay in that hostel again. Staff didn't really care and spoke neither proper german or english. Old and neglected appearance of the room, worst: As soon as I or somebody in another room had a shower, strange noise out of the sink and the smell of grey water filled the room. Just disgusting!!!
- Novice Nomad
- Female, 31-40
- (1 review)