Berlin City Lounge Reviews

This hostel is self-managed. There is one persone who comes between 10:00 and 14:00 and otherwise no staff is ever on location. I came late in the night and was unable to check in becouse no one was there. Clients of the hostel ended up opening the door for me and showing me to a room. Its a nice hostel but the staff is not present enough. On the other hand, you can party all night in there and no one will tell you against it.

We found the service, facilities and location good. The staff was also ready to be flexible to our extra requests.

We arrived to a bit of a mix up because the reception had closed without leaving us a key even though we had informed them of our arrival. We were lucky enough to be let into the hostel by some other customers and ended up sleeping in some spare beds and sorted it all out in the morning. The first receptionist was really great and gave us a complimentary breakfast but we had a bit of trouble with the second lady while checking out.

the hostel locatiopn is not good at all, is far from everything,, and there is no frontdesk,, so nobady could help you with any issue,,, also the shower is inside the dorm,, and intead of a wall it only has a curtain (unbelievable)