Berlin Overnight Reviews
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After booking accommodation during peak season in Berlin, I was notified only by a short sentence by email saying my bookig was cancelled with no apparant reason. I attempted to contact the hotel numerous times and was unsuccessful therefore never received my initial deposit back and resulting in having to find last minute accommodation.
- Novice Nomad
- Female, 18-24
- (1 review)
Added around €12 for towels & linen, despite HW saying Linen Included. Hook for shower broken so had to hold it up. Bathroom door didn't shut. 1 tiny bathroom bin for whole stay, never changed. Room nice inside, but corridor smelled awful. Couldn't find laundry facilities/ lockers stated on here. Walls very thin- hardly slept hearing people in corridor & (on Fri & Sat) people shouting outside pub next-door. BUT well-located for price- 15min train to Alexanderplatz, then 2 min bus to main stuff.
Horrible stay. The bed was broken, and the door even. No explanations, no other rooms to be moved in. The staff didn't make any effort to help. Even when I asked to cancel the last night, 48h before, told me he must send a mail to the company, and I am still waiting the response 1 week after. Anyway, I've left the hotel and took another one for the same price for the two last nights and was much better. Even germains custumers were complaining from noise, lack of internet, and insecurit
friendly staff and great facilities in our room