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Betel Box Backpacker Hostel Reviews

200 Joo Chiat Road, Singapore, Singapore

Reviews & Ratings Explained

83%

Rating
934 Total Reviews
  • 85%Value For Money
  • 86%Security
  • 73%Location
  • 94%Staff
  • 83%Atmosphere
  • 83%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Is clean the roon doesn't smell weird, they need milk for offer breakfast and also some cereal, water from the pipe is safe and coffee or tea for free in your visit. The internet connection isn't available in the rooms only lounge, and also half hour free after you have to pay around 50 cents, exquisit food only 10 minutes very cheap 2.50 or 3 Singapur dolar, the staff is very kind 24 hours, shop completely full snacks and beverages. From the airport only 2.20 dolar SG taking Bus # 24. Thanks

Owner Comment (Hide)
Thank you so much for choosing us while you were in Singapore. We do our best to accommodate to every guest and hope that with honest feedback like yours, we can be better than today. We are happy to know that you enjoyed being in our neighbourhood where food and transportation is in abundance. Cheers and we wish you safe travels wherever you are!! :) -Tini

83%

Excellent atmosphere and super friendly staff, but probably not the best location for who's staying for only two nights in Singapore.

Owner Comment (Hide)
Thank you so much for your honest feedback. It was a pleasure to have had you with us here. We may not be close to the main attractions but we sincerely hope you found it easy commuting from this unique and eccentric neighbourhood with the various bus and MRT services around. Cheers and we look forward to see you again!! :) -Tini

80%

One of best hostels I have ever stayed, the room is cool and clean. The staffs are always helpful and kind, they will be there whenever you need them. Just a bit far from central, however the nearby bus stop will release that hassle.

Owner Comment (Hide)
Thank you so much choosing us. We are happy to know that you enjoyed being here with our team of staff. Cheers and safe travels wherever you go!! :) -Tini

60%

Hard to sleep during the day... The air conditioning is running only after a certain time of night so if you're trying to sleesleep in your bunk in the larger shared room good luck... Also it takes a while for the AC to cool the room adding to difficulty of going to bed early and not waking up in a bed of sweat.

Owner Comment (Hide)
Thank you for your honest feedback. All our dorm air-conditioners are timed to function from 7pm to 11am daily and every room is equipped with a fan that can be switched on during daytime when the air-conditioners are switched off, as well as throughout the night if necessary. Apart from conserving energy, our dorm air-conditioners are switched off during daytime to enable all the windows to be opened in order to allow air circulation to freshen up the dorms with direct sunlight and fresh air.

91%

Very good place, ill came again for the next

  • 5th Nov 2015
  • Novice Nomad
  • Anonymous
  • Indonesia
  • Mixed Group, 41+
  • (1 review)

Owner Comment (Hide)
Thank you for choosing us and it was really nice having you here. Cheers and let us know when you are coming back!! :) -Tini

100%

Nice staff, good location, pretty rad hostel.

Owner Comment (Hide)
Thank you so much for your awesome review. It sure is a delight for us to know that you enjoyed being here while in Singapore. Cheers and we really would love to welcome you back for another fabulous time!! :) -Tini

91%

Excellent

  • 24th Oct 2015
  • Novice Nomad
  • Anonymous
  • Nepal
  • Male, 41+
  • (1 review)

Owner Comment (Hide)
Thank you so much for choosing us. We hope you had a fabulous time staying with us. Cheers and see you again!! :) -Tini

91%

Close to some hawker food markets and about a kilometer away from a metro station. Other than being a bit far away from the main attractions and sites of Singapore, Betel Box is a really good deal for backpackers in Singapore. The free breakfast and free coffe and tea throughout the day are a great bonus!

Owner Comment (Hide)
Thank you so much for taking time to write us this marvelous review. We are certainly happy to know that you enjoyed your experience with us while in Singapore. We may not be close to the main attractions but we sure hope you had fun going through all the hidden gems in our unique and eccentric neighbourhood. Cheers and safe travels wherever you go!! :) -Tini

77%

Simple, clean hostel. friendly staff. Would stay again

Owner Comment (Hide)
Thank you so much for your warm compliments. It sure is a joy for us to know that your experience with our friendly team of staff at our humble well-kept hostel was an enjoyable one. Cheers and we definitely look forward to seeing you here again!! :) -Tini

86%

I really enjoyed my time here. Good common area and a decent location. The staff was TOP NOTCH though.

Owner Comment (Hide)
Thank you so much for your kind words. We are feeling awesome now knowing that you had a splendid time staying with us while in Singapore. Glad to know you enjoyed our spacious cosy Common Room and that our location was to your liking. Cheers and we definitely would love to have you here with us again!! :) -Tini

94%

Staff is friendly. The room has a free standing lamp so you wont disturb other people while they were sleeping. Toilets are clean.


57%

I wouldn't stay in this hostel if not for my office nearby, and unfortunately, I don't have a choice since this is the cheapest and best alternative in this region. I have stayed in other hostels like Bunc and they are by far much much better, much secured, NEVER take the 20 room dormitory, very hot, no charging plugs, un managed bathrooms , bedsheets werent clean, no milk in breakfast . Aircon wasnt good too. I had heavy luggage and this place has only stairs and my back still hurts.

  • 14th Sep 2015
  • Novice Nomad
  • Anonymous
  • India
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you for choosing Betel Box Backpackers Hostel. We sincerely apologise for our shortcomings and we welcome all feedbacks and suggestions to improve ourselves for the benefit of all our guests. The main entrance to our hostel is always locked and accessible to guests only via a passcode or if let in by a staff. We have a total of 28 CCTVs monitoring the whole of our hostel, 77 lockers (23 more than our maximum occupancy) that can be used for free by all guests and a locked storage room for oversized luggage. All our dorm air-conditioners are timed to function from 7pm to 11am daily and every room is equipped with a fan that can be switched on during daytime when the air-conditioners are switched off, as well as throughout the night. Apart from conserving energy, our dorm air-conditioners are switched off during daytime to enable all the windows to be opened in order to allow air circulation to freshen up the dorms with direct sunlight and fresh air. The 20-Bed Dorm has a few power sockets but there are plenty more charging points in our spacious Common Room. Guests may also leave their gadgets charging overnight safely at the reception desk. Also, the air-conditioners in our Common Room are switched on the whole day and everyone is welcome to make full use of the various facilities. We would like to clarify that all guests, upon check-in, are provided with a complete set of linen (bed sheet, pillow case and blanket) that have been machine washed and machine dried immediately after every check-out. This explains the fact that all unoccupied beds are left bare following every check-out so as to ensure that only fresh and clean linen are used by newly checked-in guests. For breakfast, we offer unlimited servings of 3 different kinds of bread, 7 different kinds of jams/spreads, 5 different kinds of fresh fruits as well as unlimited flow of coffee, tea and creamer (all day all night). Our hostel cleaner does a thorough cleaning of the whole hostel on a daily basis. We apologise if you have had to face the bathrooms at a time when our cleaner is busy cleaning up other areas of the hostel. All our hostel assistants are also trained to perform housekeeping duties whenever necessary provided they are not caught up with other duties such as providing information, direction and various other in-house services. Similar to most backpackers/travellers hostels in Singapore, our hostel is housed in a conserved walk-up "shophouse". Ours, however, is located in Joo Chiat, Singapore's first Heritage Town designated by the National Heritage Board. All our staff would be more than willing to assist any guest to carry their luggage up from the ground level. Once again, thank you for choosing us and we sincerely appreciate your honest feedback.

97%

We are grateful for the accommodating staff in helping us accessing the landmarks we went to. Thank you for the thoughtfulnessthoughtfulness, kindness and for being considerate that we need to keep our nine year old boy to stay and sleep with us in our rom.

  • 8th Sep 2015
  • Novice Nomad
  • Anonymous
  • Philippines
  • Mixed Group, 41+
  • (1 review)


77%

Compared to what we are used to in Asia, betel box didn't seem to tick as many boxes. You have to make your own bed, which wasn't idle for us as we arrived at 1am, and we were in a 20 bed dorm! There was also no plug sockets or personal lamps next to the beds, or anywhere in the dorm which was annoying. To charge your phone you had to go into the common room. However, it was clean, and the staff were very friendly and knowledgeable. It was a 5 min walk to the subway.


86%

Only main downside is the 20min walk to the metro station.


83%

The staff is really helpful. They turn off the AC every morning though so it can get pretty hot. The location is a ten minute walk to the MRT train.


100%

Great social area, fast internet, friendly staff and many good times!

  • 31st Aug 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 31-40
  • (1 review)


94%

Great lounge and staff, great value overall. Familiarize yourself with the bus system, as this hostel is quite a bit away from the MRT network.


80%

Very friendly staff.. Nice hostel , good a/c.. Nice common room. Plenty of information and very helpful.. The free gym is excellent although inconvenient that you have to wait long periods before you can go, because only a few key cards. Beds are ok, little worn and haggard lookin but that's the norm. Lot of bars close by and beach 15 minutes. Liked it

  • 23rd Aug 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


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