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Big Smile Hostel Reviews

Bračunova 14 a, Zagreb, Croatia

Reviews & Ratings Explained


5 Total Reviews
  • 85%Value For Money
  • 85%Security
  • 55%Location
  • 90%Staff
  • 75%Atmosphere
  • 95%Cleanliness
  • 75%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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The hostel is a bit far from everything even though you can find restaurants, cafés, taxis and even a few shops right outside. You have to pay extra to get the air condition (the hostel description is very misleading) an the air condition doesn't even work. The room we had was very humid and warm and without a real window. The staff is very nice and committed but they speak little English and the same can be said about everyone in the neighborhood.


Great staff and rooms. Don't be afraid to stay in the 16 bed dorms because they are actually quite private as they have curtains etc... Much more private than the 10 bed dorm I stayed in in Berlin!

  • 12th Jul 2014
  • Novice Nomad
  • henrytdsimmons7188
  • England
  • Male, 18-24
  • (1 review)


Although a little out of town there is a tram stop literally at the end of the street, it is around 7-10 mins to the main square in the centre and the trams are very regular through the day (never waited more than 5-10 mins as there are two services to get to the centre). If you are out late a taxi back cost us around 25 HRK (~£2.50 or €3) so don't be put off by the location.

  • 26th Jun 2014
  • Novice Nomad
  • Anonymous
  • England
  • Mixed Group, 25-30
  • (1 review)


The hostel is NOT at it's map location on hostelworld. Put the address into google maps to get its real location far to the west at the end of the 6,2 and 11 tram line. However, aside from it's less than ideal location it wasn't bad. Staff were nice and the rooms and area was ok.

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