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put a sign on the door of the reception that this is the reception put a sign on the bell downstairs where to ring have a welcoming word to your guests and ask them if everything was OK when they leave, have a smile for your guests put stronger locks on the doors of the private rooms, they are poor give the rooms some atmosphere, the walls you build in look very ugly the bedsheets where clean but the thicker blanket was just thrown in the shelf and was messy and probably not clean