- Germany, All Female Group, 18-24
- Novice Nomad
- 1 review
The staff is really friendly and helpful, even though the English is not perfect. The room itself was clean but the bathroom wasn't very nice. There is some mold and it looks really used. It's not easy to get it dry, the window is too small and you have to keep door and both Windows open all the time to prevent that. That was very unpleasant. But the location is Really good and it's easy to find. Also the price is good. All in all my opinion is positive, but the bathroom should be renovated.
- Taiwan, Male, 25-30
- Novice Nomad
- 4 reviews
I stay for 7 nights. 2 nights without hot water (fixed by front desk staff). The toilet is jammed so I use the public restroom even I paid for the private room. The Chinese introduction says breakfast included but there is "no" breakfast( they fixed the mistake on web after all). The staffs are friendly. Location is good. The linen are super dirty with many yellow spots. 待了7晚，2晚沒熱水（反映後改善）.房間內馬桶是堵塞的，只能使用走廊的公共廁所，但我付了單人房含衛浴的價格。中文的介紹提到含早餐，但入住後，工作人員表示網路誤標而修改。工作人員親切、地點離地鐵不遠，在斜坡上。 床單、枕頭，真的很髒，很多黃漬！
Thank you so much for staying here and your opinion. We're very sorry for any inconvenience we made. We changed only for long term customers at a reasonable price from 2017. So we don't offer breakfast and daily service(towels, room cleaning) after check in. You can check the information on the 'Facility' section. But so sorry for that we made you confuse as we didn't revise it on the 'Explanation' section. We do room clean and wash the bed sheets ourselves at our laundry room after customers check out. Sometimes we missed to find small spot on the bedsheets. We're very sorry if it makes you uncomfortable. We'll do our best to make better place by considering your opinion. Thank you so much.
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