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Borders Beyond Reviews

8 Nixon St Ponsonby Auckland, Auckland, New Zealand

Reviews & Ratings Explained

79%

Rating
510 Total Reviews
  • 79%Value For Money
  • 76%Security
  • 75%Location
  • 90%Staff
  • 84%Atmosphere
  • 73%Cleanliness
  • 76%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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49%

Only 4 car parking spots. Staff member not wearing even a staff tshirt. His own shirt was food stained and he complained of a hangover. We had to pay 50 cents for showers. The light didnt work in the shower. Our room key did not work, this was changed for a working one later on. We didnt even stay 1 night it was that bad. Ive lived and worked at a hostel before and i know it can be a lot better. Cheap doesnt have to be bad...!

  • 31st Jan 2016
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 25-30
  • (1 review)


100%

My best hostel ever with amazing staff.


100%

Great atmosphere in this backpacker that feels like home far away from home. The owner is really friendly and helpful, helped me with admin stuff, gave me tips to find a job in Auckland and advised where to go to have a good time in the city. Definitely the best hostel I've been staying at for the last two years I've been traveling. I will come back for sure and can only recommend it! :)


83%

Good hostel in general, spent my new years eve here and had a great time. 90%+ including the staff was French so the main language spoken in the hostel was French.

Owner Comment (Hide)
thank you, glad to hear you had a great time

77%

Really enjoyed our time here Very friendly atmosphere French owner is very welcoming and funny. There could be some more toilets tho

  • 22nd Dec 2015
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Couple, 25-30
  • (1 review)

Owner Comment (Hide)
thanks for your comment

100%

Awesome place... awesome people. Good last stay in New Zealand

  • 14th Dec 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


37%

1. Friendly and helpful staff. Rooms are uncomfortable. Mostly French speakers, easy to feel isolated when everyone else speaks french and you don't. 2. Lack of Security: The staff tends to allow non-travellers to hang out, party, smoke and sleep over. 3. Cleanliness: The entire facility is overall not very clean and looks messy. 4. WIFI: Not Free + bad connection 5. Showers: $0.50 for a 6 minute shower. 6. Inappropriate conversations: racist slurs/jokes openly said by owner.

Owner Comment (Hide)
Sorry to hear about your experience with us.Regarding point 1 to 4 : you never mentioned anything to the staff (managers included) during your stay, in order for us to act on it. Moreover the people staying over were ALL paying customers. Regarding the shower, it is mentioned in all the hostel descriptions. Regarding point 6 it must have been a misunderstanding. Nevertheless, we will take your comments on board in order to improve, we hope you had a good trip in New Zealand and that you made it safe home.

91%

Staff very friendly. Yeah the hostel is full of French but it makes a nice atmosphere!

Owner Comment (Hide)
thanks for your comment. Have a nice trip.

66%

Okay room, but paying for the shower and having them literally in the common hangout area/kitchen was a bit strange..

Owner Comment (Hide)
Hi Thanks for your comment. The layout of the premise is something we can't change unfortunately. regarding the $0.5 for the shower, it is written in all the descriptions on internet, we don't hide the fee.

94%

Since the first day i felt very comfortable in this human sized bcpker. The place is quite small but very friendly . Really easy to meet new people. I met some amazing people here and stayed more than two months instead of a week. Just an home far away from home.Sharehouse spirit.Very friendly staff. Majority of french people but not only fortunately. Wifi is not great but who cares.Cheap compare to other backpacker in Auckland. Borders Beyond : come as you are leave as you can!! Sylvain 4ever !


54%

In the room things were lying around which belonged to previous travellers. It was extremely untidy. There are only two showers and they are in a corner of the kitchen. The kitchen was also very untidy.


100%

Such a really nice place!! Close to shop, bus, bars and city center but remains really peacefull! I did enjoy the room and the atmosphere! I spent quality time! Really great meetings as well! The house is welcoming, the owner and his staff are always helpful and ready to provide you advices as much as they can. So yeah, the only thing required is an active sense of humor, which doesn't hurt!! :) Must-go places!

  • 23rd Oct 2015
  • Novice Nomad
  • Anonymous
  • France
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you so much.

86%

A very good hostel not far away from city centre. Lot's of french people so you can improve your english as a german person.

  • 22nd Sep 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)


74%

It's definitely a nice place. David the manager is really kind and helpful. The atmosphere was friendly and the house is clean. But it is really loud and you don't have the chance to have time for yourself or to read for example. There just too many people and most if them are really young and in party-mood everyday. If you want to connect and have fun times every evening you are right there but you shouldn't choose this hostel if you are looking for a quiet place.


91%

Excellent hostel, very nice, cosy, with a very funny French manager. The only problems were the showers' hot water activation, which was sometimes a trouble (you have to put 50cts for starting hot water, which is sometimes failing, and it's +/- funny to go to the office, wrapped in a towel, a few meters away but outside) and the WiFi network, whose quality was not good even though you pay for having it (one hour free when you check in)... But I've heard a better network could be installed soon.


63%

Lockers in room which all hostels should have, but they're pretty old. Location is quite far away from center of town, but not in a quiet, nice neighborhood... Not too loud either though. It's not a terrible location but there are much better located hostels in AKL. Staff was very nice. Atmosphere... well almost every single person who is here is French. So if you want to speak French it will be a great place to stay. I think the bunk beds are a little old and not the best.




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