Bright Hostel Machu Picchu Reviews
Reviews & Ratings Explained
The rating percentage is calculated from customers who booked within the last 12 months.
All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »
If on a budget this place is decent enough to stay in for one or two nights. Definately musty smell from the humidity in aguas caliente. The day we climbed Machu Picchu we found ourselves locked out for half an hour from the hostel, and had to get a neighbor to phone the owner to come open up the front door. Won't stay there again.
The lady from the hostel was very nice. She let us use the kitchen before 5am to prepare our own breakfast. One of us has a gluten allergy and cant eat bread. Also, our room was not available due to repairment. She offered us 2 twin rooms instead. Very nice.
When you come back form Machu Picchu and you want to shower before you take the train you have to pay for the shower, but the shower is in a clean room. Not all the information the staff gave us were correct but they are nice. Just a 3 minutes walk from the trainstation.
Reasonably priced hostel and friendly/attentive staff. Very musty though - so if that is an issue for you, then you should stay elsewhere. The overall scores of this place and most places in Aguas Calientes are lower than other hostels (I gave "average" mostly) - but for most travelers this is simply a place to sleep before or after seeing Machu Picchu and this place serves that function well. Be sure to check out the Chinese restaurant next door - its cheap with large portions.
The staffs are helpful and picked me up in a raining night in front of the train station! A young staff girl is really cute and tried to provide and check any information I need in English even she need to use dictionary sometimes! She is sweet!
Very clean room, bed and en-suite. Excellent hot shower - needed post Inca Trek! Nice free breakfast. Has a laptop with free internet (plus wi-fi) in lobby - i was able to use this several times without having to queue. Very pleasant proprietor who spoke english well and was very helpful. Good in-house laundry service. Perfect hostel for the low price
The pictures of the hostel showed on the web page was totally different from actual properties. I really disappointed at the dark and humid room. However, staff was nice and helpful.
Many, if not all, services they mention in the webpage are not available. We booked a room with twin beds, and ended up sending us to a quadruple dorm. They didn't want to charge by credit card, because it wasn't convenient for them. We had 2 nights booked but left after the first, and beyond that they did not meet with our requirements and what they explicited in the site, the reserve was not returned. A total disaster!
it would be nice to have at least a chair or hangings oto put your stuff
No hot water, dirty floors, didn't have towels, unfriendly staff, WiFi only in lobby, overpriced. comfortable beds, and really not much else going for it.
- Novice Nomad
- Mixed Group, 25-30
- (1 review)
Simple hotel but good for money. staff always ready to help.
The staff was very nice, I was picked up at the train station and even though I had booked a bed in a dorm, I got my own room with private bathroom. However, the room was poorly soundproofed; you could hear people talking who were sitting in the kitchen area. They had breakfast (tea, bread) up from about 5 a.m. which was nice.
Very clean and definitely with good hot showers! Not much in the way of personality though but if you just want to get your head down and have a clean room with a good shower then this is a great place.
Nice hostel, however there is NOT wifi as they said in their info page.
Good: the bed is comfortable, clean, worm, and nice. Nothing has gone. Bad: The wifi didn't work at all. They said, " yes, we have.", but It's never worked. Their computer doesn't either. We can't get hot shower at all, though we stayed there two nights and three days.We asked them to fix quite a few times. Every time, they said " Ok, I'll fix it." " Ok, I''ll ask another man." " It's gonnna be ok ", but actually nothing has changed. The breakfast is just normal, bread, jam and butter.
We booked double ensuit. They're still building, so the communal areas are very poor (no kitchen, no living room etc). The breakfast was offered between 4-8am. Also space and dishes for all guests in the breakfast room was not available.
It was a really great place to stay, much better than many other hostels in Aguas Calientes. We only spent one night there but got lots of information and helpful recommendations for our trip to Machu Picchu we really appreciated. The breakfast is great and we also had hot water in our room. We can highly recommend the hotel to everybody!