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Brown Kiwi Travellers Hostel Reviews

7 Prosford Street, Ponsonby, Auckland, New Zealand

Reviews & Ratings Explained

88%

Rating
44 Total Reviews
  • 84%Value For Money
  • 91%Security
  • 84%Location
  • 96%Staff
  • 91%Atmosphere
  • 87%Cleanliness
  • 84%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

Besr hostel we have stayed in!


91%

Would recomend Brown kiwi hostel to all who want to feel like at home. Very friendly stuff, great athmosphere. It is only 20 minut walk to city centre and 1 minut walk to Ponsonby road with lots of shops, pubs and more important bank, post and library. Thank you Roberta, Damaris, Hannes and Lucy for making my stay so pleasant and nice. Defenitly se you again, when I am back in Auckland. Rok, Slovenia


83%

A bit of a hike up some steep hills from the city centre (walked there with our packs, took the bus on the way out), but definitely nice and quiet. Kitchen felt a bit cramped with other guests milling around, but we never had to wait for stove space and found enough space to store our food. Sharper knives would have been great. Socializing was kind of awkward as most of the other guests were staying long term, knew each other, and were all from Germany (we're Canadian).


86%

Really enjoyed my stay here for my last week in NZ. Love the little garden/patio hang out area. Staff were very helpful (particularly Hannes). Cool mix of longer term hostel peeps and new travellers coming in.


71%

nice garden, nice people but realy far from the bus stop etc.


100%

This Was a nice little quaint Hostel i liked this one felt like home..


The reviews below do not count toward the property's recent rating.
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77%

Standard hostel, nothing to complain or rave about. It was a out of the main city center, but close to the bus. When I checked in, the staff were helpful explaining the bus routes to the places I planned on visiting.


80%

Good hostel, got upgraded to a private room, which I think helped them as well as us. Hannes was super helpful and friendly, always trying to give us advice and tips for things we needed.


60%

Very nice staff. My upgraded room (they lost my booking so i got an upgrade) smelled really bad and I couldn't close the windows properly. I was of course happy with the upgrade. No lockers for backpacks. Main crowd are german backpackers who stay, work and know eachother so it's a bit harder as usual to make contact. Location was really nice.


69%

We booked a double room for 6 day's. We think that the hostel is ok but it wasn't very clean! The kitchen was very dirty (maybe also because other gys didn't clean up)... The hostel is close to the city centre of Auckland (only 10-15min walk)

Owner Comment (Hide)
Hi, very sorry Santana did not find hostel clean. We have a cleaner every day and also management clean regularly. Sometimes we can't keep up if there is a particularly messy bunch of guests. Thanks for the feedback - we'll keep trying!

94%

Very friendly and helpful people (staff + backpackers). They did everything to help me finding back my wallet that I lost the day I arrived in NZ.

  • 22nd Aug 2013
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Wonderful that a fellow french backpacker found the wallet in the bus and handed it into the airport. A great result!

91%

A great comfortable hostel in a fantastic location - walkable to Auckland but in a much better setting if you want to feel like you are living where Kiwi's live as opposed to staying in a big commercial hostel on the main strip. Staff are really helpful and people are friendly. The house does look a little tired but it is comfortable, clean and warm - what more do you need?


80%

Nice hostel, no hassle, good experience.

  • 16th Aug 2013
  • Novice Nomad
  • Anonymous
  • Hungary
  • Couple, 25-30
  • (1 review)

Owner Comment (Hide)
we really appreciate you taking the time to rate us, thanks!

94%

We had a very good time, the hostel has two sections, and on the quiet section, ideal for couples, every thing was perfect, except for the WIFI signal wich was really poor.


97%

A fantastically friendly welcome, really cute and clean kitchen and communal areas, only stayed one night but would definitely go back, Ponsonby is a great area and not too far from the main CBD, communal bathroom was very small but other than that it was perfect!


89%

housekeeper is very sexy and nice fellow

  • 26th Jan 2013
  • Novice Nomad
  • Anonymous
  • France
  • Couple, 41+
  • (1 review)


80%

It could be an advantage to have free internet (they have free wi-fi, but not computers to use free internet).


83%

Great place to stay - very friendly and helpful staff Great hostel, nice people, definitely come back when I get back in Auckland. City centre within walking distance, and really good friendly atmosphere among the people staying in the hostel.


97%

Pretty good backpacker!! Really cozy and comfortable...For me, the only problem was that It´s a bit far from the city centre.

Owner Comment (Hide)
Hi Andre, great you enjoyed being with us. We love to hear cozy and comfortable - we also hope you made new friends and got lots of information while you were cozy and comfortable! We are a kilometre at most from city centre but this area is much better than the city centre because it has the best amenities and is the best part of Auckland! Hope to see you again! Adriane, Manager

37%

I could not stay because they took another booking and when I arrived there was no more place available: In fact I did sent you a message about this.

  • 18th Oct 2012
  • Novice Nomad
  • Anonymous
  • France
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
We sincerely apologise that we were full. If reservations are made very late this can happen in all hostels. We are disappointed that you gave us such poor ratings when you did not stay in our hostel. If we are unable to provide a bed we do everything we can to assist with finding a bed in another hostel close by. Everybody was very full at this time because of the Auckland marathon. Apologies again, Kind regards, Adriane, Manager.

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