Brown Sugar Backpackers Reviews
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Lots of great hangout spots at The hostel itself. Staff is helpful with any travel questions you might have. Only drawback is it's a bit far from things to do in Jo-burg but definitely enjoyed my stay
It's a great place, though a little out the way but if you have a car it's fine. The bar is lovely but closes too early, and the night guard is clueless. Awesome free breakfast and very helpful reception staff. I would definitely go back.
Facilities are fine, but the staff are not always nice. They were racist with a friend of mine from ZA, that disappointed me a lot. It is not easy to walk around. They only give you a free ride to the airport or bus station, so you have to pay mandatory for the return one. It is fine if you have you own car. The breakfast was very nice, they even give scrambled eggs. If it is your first time in ZA, better stay around Melville, Soweto or downtown. You will be able to live joburg in an nicer way.
This is a great hostel. The staff really make it, they are fantastic. The wifi is a bit slow, and while the complex has great security but it is average in the dorms- not a problem with the great people I shared with! The pool, bar and outdoor areas are super nice and chill, perfect base to explore Joburg, and the hostel is very helpful with arranging lifts, tours etc. Will stay again for sure!
- Novice Nomad
- Male, 25-30
- (1 review)
STAFF: The worst thing about the hostel. Unknowledgeable, unfriendly (for the most part), uninformative and lacking (I don’t think I ever went to reception and didn’t have to wait). They tend to grunt and lack basic manners such as ‘thank you’ when paying. They don’t give you any info, for example: the need to order dinner by 18:00. I also had to move rooms half way through my stay.
Great hostel. Lovely staff. Highly recommend in Jo-burg
Even though the hostel is at some points a bit outdated (kitchen, showers), in general the hostel is a good place. A con is that there is no night guard at the hostel. It happened twice during my stay that people were locked out (on a Joburg street) because there was no staff to open the gate. That should be prevented. The hostel is on a busy street, which makes it relatively easy to get around if you have a car.
Our bathroom was very mouldy and there wasn't any hook to hang towels ore clothes on (room under the reception). But the atmosphere was really nice and it was totally ok for our 1 night stay.