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Brown Sugar Backpackers Reviews

75 Observatory Avenue, Observatory Extension, Johannesburg, South Africa

Reviews & Ratings Explained


338 Total Reviews
  • 85%Value For Money
  • 91%Security
  • 72%Location
  • 87%Staff
  • 85%Atmosphere
  • 85%Cleanliness
  • 87%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Even though the hostel is at some points a bit outdated (kitchen, showers), in general the hostel is a good place. A con is that there is no night guard at the hostel. It happened twice during my stay that people were locked out (on a Joburg street) because there was no staff to open the gate. That should be prevented. The hostel is on a busy street, which makes it relatively easy to get around if you have a car.

Owner Comment (Hide)
We have staff on duty from 06h30 to 22h00 in reception and up to 24h00 or 01h00 on busy nights in the bar area. All guests receive a local area map with the gate code on check in for the pedestrian gate to exit and enter the property at any time. We have a night manager on standby on the premises and should you call the hostel, he will open the gate in case you do not have the code to get back inside. Thanks - Liezel


Our bathroom was very mouldy and there wasn't any hook to hang towels ore clothes on (room under the reception). But the atmosphere was really nice and it was totally ok for our 1 night stay.


This place is nicely on the hill side thus you will enjoy the nice view from the balcony. Good security and facility as you will have mostly all you need there. Nice staffs too and the dinner cook food are yummy


Very friendly staff we had a good time as a family

  • 18th Dec 2014
  • Novice Nomad
  • Anonymous
  • Belgium
  • Female, 41+
  • (1 review)


The staff were great and went out of their way to help us. I have no hesitation in recommending Brown Sugar. The Hughes family.

  • 16th Dec 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 41+
  • (1 review)


Was a good hostel generally speaking. A bit out of the way from downtown but if you use uber then you can get a ride for half the price of metered taxis or hostel shuttle. All in all I was very happy.


We only stayed here for the one night as we were flying out the next day so brown sugars were perfect for this as it was cheap yet safe and not too far from the airport. Very happy with our stay here.

  • 9th Dec 2014
  • Novice Nomad
  • Anonymous
  • Wales
  • Couple, 25-30
  • (1 review)


A huge beautiful hostel: well-equipped, clean, friendly staff, free breakfast and delicious dinner for 65 rand. Free airport pick-up is nice but the location is horrible. Airport transfer back is 250 rand and the hostel is far from restaurants, stores etc. All in all, I'd say it's worth a stay but better if you have your own car to get around. And seriously, note to the hostel, put hand soap in the bathrooms in the rooms. Who wants to imagine all those people not washing their hands with soap?


Really good hostel excellent facilities, big clean kitchen, Good value for money, nice gardens in the compound, peaceful, lifts to Shopping at Eastgate - huge shopping mall with masses of shops, good security. basic breakfast included good reasonable taxi service. nice clean rooms. Internet service variable depending time of day.

  • 2nd Dec 2014
  • Novice Nomad
  • Anonymous
  • Wales
  • Female, 41+
  • (1 review)

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