- England, Male, 25-30
- Novice Nomad
- 1 review
The staff were utterly useless. I accidently booked this hostel for the wrong dates and subsequently tried to cancel (having booked 1 month early and accidently checking in on the night of the booking) and all they did was send me back to hostel world. I have sent multiple emails and called them and still they either don't respond or say they can't canel it and send me to someone false. I have never recieved this level of unsatisfactory customer service in my life.
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