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Brussels Royotel Reviews

312 Rue Royale, 1210 Brussels, Brussels, Belgium

Reviews & Ratings Explained

72%

Rating
278 Total Reviews
  • 75%Value For Money
  • 77%Security
  • 81%Location
  • 73%Staff
  • 65%Atmosphere
  • 69%Cleanliness
  • 67%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

Not very high standards of the rooms (a bit run down) and the hallway smelled of cigarette smoke, however considering the price it was well worth the money. The staff was also very friendly and welcoming, which made the stay quite enjoyable. It was also a pretty central location; we walked everywhere during our stay in Brussels.


54%

The location was good... Only a 15-20 minute walk to Grand Place, but that is really what you're paying for. The hostel reception looks nice, but the rooms were very run down, dirty and ours stank of smoke. The rooms are a good size however. Breakfast was simple, but fine, bread, juice, cheese and croissants. You can lock the room securely. If you are coming, do not expect much, it is fine as somewhere to sleep, but you will not want to spend additional time there.


83%

A nice hotel for a fair price.


46%

Customer service at its baddest with rude staff. No rooms available at check-in time, neither when we came back from a night out which was agreed. At the (poor) breakfast we were told to leave the breakfast room before finishing because 'breakfast time is over'. I'm not visiting hostels frequently, but now I know why.

  • 21st Feb 2015
  • Novice Nomad
  • Anonymous
  • Netherlands
  • All Male Group, 25-30
  • (1 review)


100%

Nice and clean room, large rooms with Wi-Fi acceptable speed. friendly staff. variety of fresh and tasty breakfast / good value of money. Walking distance from North train station and near central station. Overall pleasant stay. for sure to stay soon in this Hotel.

  • 16th Feb 2015
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 31-40
  • (1 review)


100%

simple basic and clean rooms.

  • 15th Feb 2015
  • Novice Nomad
  • Anonymous
  • Italy
  • Female, 25-30
  • (1 review)


29%

Worst experience in a hostel, They wanted to charge for more than what internet says, (and they did). they woulndt discount the percent of transfer for booking we did, claiming hostel world charged them for the service. No heat in the rooms, coldest night i´ve ever had. We arrived one day at 2 am, late at night, and the hotel was CLOSED, the recepcionist (rudest man i´ve met) showed up 30 minutes later rude and angry.

  • 7th Feb 2015
  • Novice Nomad
  • Anonymous
  • Mexico
  • Female, 18-24
  • (1 review)




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